Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 27 048 published reviews

Summary of reviews

SOSAV is praised for fast and reliable delivery, with many customers noting quick shipping, on-time arrival, and well-packaged, compliant parts that match descriptions. The store earns strong appreciation for clear, helpful repair instructions and tutorials, enabling users to successfully fix devices like phones and game controllers at reduced costs. Customers repeatedly highlight the quality of parts and the effectiveness of the repairs, from batteries to screens, with many mentioning easy installation and lasting performance. The overall experience is described as professional and trustworthy, with repeat orders and high willingness to recommend SOSAV.

Reviews 2, 3 and 4 stars

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Epiphane A.
Rating: 4 out of 5
I am satisfied with the service. Order received on time. The price of the material purchased is cheap, remains to be seen in the long term. The price of the equipment is good, but it remains to be seen how long it will last, but there was a small problem during the validation of my address.
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Russell C.
Rating: 4 out of 5
Fast, cheap, just wish I had known that the tool kit I ordered did not contain the screwdriver for my iPhone
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Hugo O.
Rating: 4 out of 5
Very fast to be delivered
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Gaël B.
Rating: 4 out of 5
Serious site, appreciable tutorials, correct packaging...
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Elian P.
Rating: 2 out of 5
disappointed price/quality
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Philippe G.
Rating: 2 out of 5
Hello, I have replaced the battery of my laptop according to a tutorial by the one ordered from SOSV, and my laptop stopped working. I will buy another one. So I don't see the point of your site to sell phone batteries, and in a general way to replace a laptop battery, since this DIY makes the laptop out of order ...
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Response from SOSAV
Hi Philippe, Thank you for taking the time to share your review. Replacing the battery does not make the smartphone dead, we are sorry to hear that you were not successful in your repair. If your phone reboots after re-connecting your old battery, please contact our support team for an exchange. Our team remains at your disposal if you need advice. Sincerely, The SOSav team
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Guedalia L.
Rating: 4 out of 5
Unfortunately after repair: the pictures remain blurred... My laptop was too damaged... not that I'm sure. Did the humidity in Guyana play a role? I don't know.
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Eric M.
Rating: 4 out of 5
product Ok++ delivery in Guadeloupe OK, but longer delivery time, normal...
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Louis G.
Rating: 3 out of 5
Very good delivery time but package damaged
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Response from SOSAV
Hello Louis, Thank you for taking the time to share your review. We're sorry if your package was damaged by the carrier during transit. Can you confirm that you received the parts intact? We have not been contacted to say otherwise. The SOSav team
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Aline B.
Rating: 4 out of 5
I am satisfied with my order.
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Ivan R.
Rating: 3 out of 5
3 euros for a very small joint and almost as much for the port...it is expensive in my opinion but the site has at least the merit of existing.
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Eric C.
Rating: 4 out of 5
site a bit complicated to navigate
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Eugene J.
Rating: 4 out of 5
The product is in perfect condition and arrived very quickly, I recommend this site.
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Candido D.
Rating: 4 out of 5
Parts in conformity and fast. I advise
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Valentin C.
Rating: 4 out of 5
I received my order very quickly, in good condition and well protected and matched with the device. I totally recommend it.
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Pol F.
Rating: 4 out of 5
Sav serious and very reactive
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Julien B.
Rating: 4 out of 5
Three good
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Fabrice M.
Rating: 2 out of 5
iPhone 7 replacement screen of poor quality, very little brightness, screen not readable in daylight, dark colors. After second order OEM screen, back to original quality (but loss of home button??is there a link?)
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Frank M.
Rating: 4 out of 5
I was very pleased with the quality of the service and the quality of the product.
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Antoine K.
Rating: 3 out of 5
I did not receive what I asked for due to an error (now corrected). I have not received what I asked for due to an error (now corrected) and on one of my purchases I did not know what was in it, so I bought another part that was needed for the first purchase. And when I want to return it is accepted but the shipping costs are at my expense, these having a cost greater than or equal to the product. I have already ordered several times.
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Laetitia M.
Rating: 4 out of 5
A responsive and quality after sales service. I recommend it.
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Vincent D.
Rating: 3 out of 5
I have received my order and it is now ready to ship. I am very pleased with the service and the quality of the product...
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Pascal C.
Rating: 4 out of 5
cheaper product. delivery on time thank you
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Micael L.
Rating: 4 out of 5
Good copy of the iPhone part ! Less easy to change than on the video ! Works nike now !
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Laurent G.
Rating: 4 out of 5
Very good site The delivery was as I expected
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Anonymous A.
Rating: 4 out of 5
Nickel
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Abrial K.
Rating: 4 out of 5
Very good
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Danielle K.
Rating: 4 out of 5
Received in good condition
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Hervé G.
Rating: 4 out of 5
I'm very pleased with the quality of the glass and the fast delivery time. I'm missing a small instruction manual and I've made a few bubbles :(
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Thomas M.
Rating: 4 out of 5
So I would say that it is very good but on the other hand at the level of the plate, I had to dismount the top to recover the broad flat wire because it is not on yours.
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Erwann H.
Rating: 4 out of 5
The screen I bought is not working. Is this a problem with the phone or the screen?
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Marc L.
Rating: 4 out of 5
Perfectly matches my order
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Guillaume V.
Rating: 4 out of 5
There was an item missing in the order but received shortly after
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Dominique M.
Rating: 4 out of 5
well
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Anne-Marie M.
Rating: 4 out of 5
I'm very pleased with the service and the quality of the product. However, I don't put the maximum note because of the unclear delay when the product is not available: announced 7-14 days subject to availability from the supplier but I waited more than 2 months for a product to become available (order, wait 5 weeks, cancel, then put an alert on the availability rather than recommending again: still no news ....). I ended up giving up and then recommending a product that was available this time although a bit more expensive, received in 3 days!
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Sothun C.
Rating: 4 out of 5
Well received but two days later it takes the load well.
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Yvan G.
Rating: 4 out of 5
perfectly
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Alexandre M.
Rating: 4 out of 5
Satisfied with delivery time
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Jose B.
Rating: 4 out of 5
no opinion
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Christian R.
Rating: 4 out of 5
between the order and the delivery it was very fast.
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