Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
The part conforms to the order received on time. The only thing I had a problem with was the 5% discount for the first order that I was not able to benefit from when I placed the order, invalid promo code.
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Frederic P.
Rating: 3 out of 5
The products are really official products. For me, two drawbacks: - The explanation videos are too succinct and misleading on the ease and feasibility of the operation to open the screens. The video of the J5 is made with a screen already unstuck... it is necessary to insist on the fact that the screen in place is really well stuck on the whole surface, what the video does not say. - The delivery: the screen was placed between the tool kit and the paper that serves as padding. As a result, the screen had a huge pressure on the edges that lay in the void: not smart.
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Marine B.
Rating: 4 out of 5
The site is quite well done and easy to search, however the quality of one of the products we bought is really poor.
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Stéphan O.
Rating: 4 out of 5
perfect fast delivery
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Alexandre T.
Rating: 4 out of 5
Good product works perfectly
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romain R.
Rating: 4 out of 5
The product sent was not the right one Fortunately, the error was quickly corrected
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Yoan L.
Rating: 4 out of 5
Perfect site with video explanation it's great! Very good site! I've had a long delay before receiving my package because it was out of stock ... very good site in general!
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Justine L.
Rating: 4 out of 5
The navigation on the site is simple and allows you to find what you are looking for without too much trouble. The package was received a week after the order (I had not taken a special shipment) so I am happy. The piece arrives in its bubble envelope so it's safe.
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loic M.
Rating: 4 out of 5
receipt is well packaged!
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Daniel Q.
Rating: 2 out of 5
lack of instructions and fragile glass: it broke !!!!!!!
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Response from SOSAV
Hello Daniel, Thank you for taking the time to share your opinion. You have certainly noticed our commitment to the planet, that's why our guides are only available online with the possibility to print them in PDF if you want a paper version. Please contact our support team at [email protected] if your item was damaged in transit. With our apologies. Sincerely, The SOSav team
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François D.
Rating: 4 out of 5
all is well
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Jean-Marc G.
Rating: 4 out of 5
A very suitable choice. A reactive service. A clear desire to do the right thing. BRAVO. Thank you.
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Gilles D.
Rating: 4 out of 5
Has the spare parts we need.
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frederic G.
Rating: 4 out of 5
Ras rad
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Joël L.
Rating: 4 out of 5
Corresponds to my expectations
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Anatole R.
Rating: 3 out of 5
Very easy to navigate, but the nylon spatula is very fragile and broke twice in my phone... not practical when we want to do our repair with care, without having to force...
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Sauveur G.
Rating: 4 out of 5
I don't give the maximum mark because for my first order the item received is not compliant which consequently delays the repair of my wife's smartphone.
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jacques K.
Rating: 4 out of 5
On the whole I was satisfied except for one item that was faulty (watch battery) and I am hoping for a solution
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Clément M.
Rating: 3 out of 5
I ordered a battery for S6 edge +. Received very quickly, no problem on this side. I'm not sure if it's a good idea to have a video tutorial for the replacement. A video tutorial would be nice. The problem was not with the battery. A help to diagnose the failure would have perhaps allowed me to order the right part.
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Guy M.
Rating: 4 out of 5
Delivery in two instalments
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Sandra C.
Rating: 4 out of 5
Good products, very well done tuto, fast delivery and well packaged products.
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Nolan C.
Rating: 4 out of 5
The objects are correct and seem to be original only worry the price remains high
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Michael M.
Rating: 4 out of 5
Very good service and part received quickly.
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Julien L.
Rating: 4 out of 5
Received in time and reliable to concretize it is a first order
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Georges P.
Rating: 4 out of 5
It works, the repair was quite easy although I did not receive the tools although I thought I had ordered them
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mickael T.
Rating: 4 out of 5
fast delivery
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James B.
Rating: 4 out of 5
Well
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Enzo A.
Rating: 3 out of 5
Quality of the piece not so good.
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Nathalie R.
Rating: 4 out of 5
product conforms to the order
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anonymous A.
Rating: 4 out of 5
Very responsive, 48 hours after ordering the package arrived. I was informed at every stage of the delivery. I was informed of every step of the delivery. Explanatory video well done, hoping that the battery is good quality but that time will be judge?
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anonymous A.
Rating: 4 out of 5
ras facile
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anonymous A.
Rating: 2 out of 5
I had to wait for an order for 2 months and another one for 1 month, and to be constantly behind them so that they don't forget me. Big internal communication problems and total disorganization! Big waste of time for me and bad moments spent.
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anonymous A.
Rating: 4 out of 5
The item I ordered works very well
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anonymous A.
Rating: 4 out of 5
navigation well done RAS
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anonymous A.
Rating: 4 out of 5
The product was as ordered, I fitted it to my wife's phone and the problem disappeared, so I was very satisfied with my order.
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anonymous A.
Rating: 4 out of 5
good, not very protective packaging for the battery though
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anonymous A.
Rating: 4 out of 5
Responsive site and good follow-up, I recommend this site
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anonymous A.
Rating: 3 out of 5
1/ The cost of shipping to review (4.99e for an envelope in a relay point ...). The shipping was fast. 2/ Lack of clarity on the origin of the products (reconditioned? second hand?), the product received is not new.
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anonymous A.
Rating: 4 out of 5
Perfect
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anonymous A.
Rating: 4 out of 5
In accordance with the request
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