English 
Français 
Español 
Italiano 
Deutsch 
G
Rating: 3 out of 5
satisfactory
Translated reviews
Customer reviews of SOSAV
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 27 048 published reviews
Summary of reviews
SOSAV is praised for fast and reliable delivery, with many customers noting quick shipping, on-time arrival, and well-packaged, compliant parts that match descriptions. The store earns strong appreciation for clear, helpful repair instructions and tutorials, enabling users to successfully fix devices like phones and game controllers at reduced costs. Customers repeatedly highlight the quality of parts and the effectiveness of the repairs, from batteries to screens, with many mentioning easy installation and lasting performance. The overall experience is described as professional and trustworthy, with repeat orders and high willingness to recommend SOSAV.
Reviews 2, 3 and 4 stars
Reset filtersT
Rating: 4 out of 5
The detail of the article does not totally correspond to the article itself but I am still satisfied
Translated reviews
D
Rating: 2 out of 5
I'm very disappointed with the quality of the battery, it's not as good as the original one, but I'm sure it will be. I am very disappointed with the merchandise, it is far from the quality of the original battery.
Translated reviews
P
Rating: 4 out of 5
For me the video is not precise enough as "to show the small parts in bigger and the connectivity on different plan compared to their location" to join you nothing your interlocutor rather than the mail.
Translated reviews
F
Rating: 3 out of 5
I am very pleased with the kit to change my battery on my IPhone se. The only exception is the suction cup! I've been using it for a while now and it's not working properly...
Translated reviews
H
Rating: 4 out of 5
The part conforms to the order received on time. The only thing I had a problem with was the 5% discount for the first order that I was not able to benefit from when I placed the order, invalid promo code.
Translated reviews
F
Rating: 3 out of 5
The products are really official products. For me, two drawbacks: - The explanation videos are too succinct and misleading on the ease and feasibility of the operation to open the screens. The video of the J5 is made with a screen already unstuck... it is necessary to insist on the fact that the screen in place is really well stuck on the whole surface, what the video does not say. - The delivery: the screen was placed between the tool kit and the paper that serves as padding. As a result, the screen had a huge pressure on the edges that lay in the void: not smart.
Translated reviews
M
Rating: 4 out of 5
The site is quite well done and easy to search, however the quality of one of the products we bought is really poor.
Translated reviews
S
Rating: 4 out of 5
perfect fast delivery
Translated reviews
A
Rating: 4 out of 5
Good product works perfectly
Translated reviews
R
Rating: 4 out of 5
The product sent was not the right one Fortunately, the error was quickly corrected
Translated reviews
Y
Rating: 4 out of 5
Perfect site with video explanation it's great! Very good site! I've had a long delay before receiving my package because it was out of stock ... very good site in general!
Translated reviews
J
Rating: 4 out of 5
The navigation on the site is simple and allows you to find what you are looking for without too much trouble. The package was received a week after the order (I had not taken a special shipment) so I am happy. The piece arrives in its bubble envelope so it's safe.
Translated reviews
L
Rating: 4 out of 5
receipt is well packaged!
Translated reviews
D
Rating: 2 out of 5
lack of instructions and fragile glass: it broke !!!!!!!
Translated reviews
Response from SOSAV
Hello Daniel, Thank you for taking the time to share your opinion. You have certainly noticed our commitment to the planet, that's why our guides are only available online with the possibility to print them in PDF if you want a paper version. Please contact our support team at [email protected] if your item was damaged in transit. With our apologies. Sincerely, The SOSav team
F
Rating: 4 out of 5
all is well
Translated reviews
J
Rating: 4 out of 5
A very suitable choice. A reactive service. A clear desire to do the right thing. BRAVO. Thank you.
Translated reviews
G
Rating: 4 out of 5
Has the spare parts we need.
Translated reviews
F
Rating: 4 out of 5
Ras rad
Translated reviews
J
Rating: 4 out of 5
Corresponds to my expectations
Translated reviews
A
Rating: 3 out of 5
Very easy to navigate, but the nylon spatula is very fragile and broke twice in my phone... not practical when we want to do our repair with care, without having to force...
Translated reviews
S
Rating: 4 out of 5
I don't give the maximum mark because for my first order the item received is not compliant which consequently delays the repair of my wife's smartphone.
Translated reviews
J
Rating: 4 out of 5
On the whole I was satisfied except for one item that was faulty (watch battery) and I am hoping for a solution
Translated reviews
C
Rating: 3 out of 5
I ordered a battery for S6 edge +. Received very quickly, no problem on this side. I'm not sure if it's a good idea to have a video tutorial for the replacement. A video tutorial would be nice. The problem was not with the battery. A help to diagnose the failure would have perhaps allowed me to order the right part.
Translated reviews
G
Rating: 4 out of 5
Delivery in two instalments
Translated reviews
S
Rating: 4 out of 5
Good products, very well done tuto, fast delivery and well packaged products.
Translated reviews
N
Rating: 4 out of 5
The objects are correct and seem to be original only worry the price remains high
Translated reviews
M
Rating: 4 out of 5
Very good service and part received quickly.
Translated reviews
J
Rating: 4 out of 5
Received in time and reliable to concretize it is a first order
Translated reviews
G
Rating: 4 out of 5
It works, the repair was quite easy although I did not receive the tools although I thought I had ordered them
Translated reviews
M
Rating: 4 out of 5
fast delivery
Translated reviews
J
Rating: 4 out of 5
Well
Translated reviews
E
Rating: 3 out of 5
Quality of the piece not so good.
Translated reviews
N
Rating: 4 out of 5
product conforms to the order
Translated reviews
A
Rating: 4 out of 5
Very responsive, 48 hours after ordering the package arrived. I was informed at every stage of the delivery. I was informed of every step of the delivery. Explanatory video well done, hoping that the battery is good quality but that time will be judge?
Translated reviews
A
Rating: 4 out of 5
ras facile
Translated reviews
A
Rating: 2 out of 5
I had to wait for an order for 2 months and another one for 1 month, and to be constantly behind them so that they don't forget me. Big internal communication problems and total disorganization! Big waste of time for me and bad moments spent.
Translated reviews
A
Rating: 4 out of 5
The item I ordered works very well
Translated reviews
A
Rating: 4 out of 5
navigation well done RAS
Translated reviews
A
Rating: 4 out of 5
The product was as ordered, I fitted it to my wife's phone and the problem disappeared, so I was very satisfied with my order.
Translated reviews