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A
Rating: 4 out of 5
Everything matches the description, very clear explanations.
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Customer reviews of SOSAV
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews
Summary of reviews
Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
Reviews 2, 3 and 4 stars
Reset filtersA
Rating: 3 out of 5
The delivery logistics taints the quality of your service, opinion based solely on personal experience.
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Response from SOSAV
Hello Thierry, Thank you for taking the time to share your review. We are sorry if you did not receive a notification that your package was available in your relay point. This sms/email is indeed sent directly by the Colissimo services, we unfortunately do not have the hand on it. Thanks to your feedback we are however sending the information back so that they can correct it quickly. We wish you a good day and remain at your disposal. The SOSav team
A
Rating: 4 out of 5
The material looks good, but I haven't had the chance to use it yet!
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A
Rating: 4 out of 5
Very clear site!
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A
Rating: 4 out of 5
I recommend this site following my purchase.
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A
Rating: 4 out of 5
Order conforms, received quickly
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A
Rating: 4 out of 5
Product received very quickly and new.
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A
Rating: 4 out of 5
Part in accordance with my needs
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A
Rating: 3 out of 5
The service department is a robot that doesn't understand requests. Or at least, it gives the impression that it does. The management of non-conforming part returns is complicated and takes too much time. The lack of choice of delivery point is a point to be improved.
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A
Rating: 3 out of 5
The order was easy but the product is not of good quality. Delivery was one day late.
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A
Rating: 4 out of 5
SERIOUS; PRODUCT CONFORMS TO THE DESCRIPTION; DELIVERY TIME VERY CORRECT
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A
Rating: 4 out of 5
Well
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A
Rating: 4 out of 5
Useful and fast.
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A
Rating: 4 out of 5
Very good, just a small hole on the tool kit pouch, so it will tear over time and lose a star. Otherwise, the timing is good, the parts do the job well, and the guides are perfectly detailed.
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A
Rating: 4 out of 5
Serious site but 6 days to arrive on Corsica by colissimo
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A
Rating: 4 out of 5
Practice
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A
Rating: 3 out of 5
The explanations are very good. The delivery conforms to the expressed request. the products are in conformity with the order and the explanation given on the video of reassembly, except for the joint which was not in conformity with the presentation of the video (the number of plastic film as presented on the video is not exact with the delivered product, which made that I could not take off the joint of the plastic film correctly and that I had to remove it). I remain satisfied overall.
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A
Rating: 3 out of 5
Product received in perfect condition I managed to change the part on my phone, the wifi worked 1 day and since then it does not work anymore
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A
Rating: 4 out of 5
Well
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A
Rating: 4 out of 5
Tito clear video thank you Time required to change screen in40 min I put 90 min but result ok
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A
Rating: 4 out of 5
Very good
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A
Rating: 3 out of 5
Imperfection on troubleshooting procedures but correct overall
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A
Rating: 4 out of 5
Fast and efficient!
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A
Rating: 4 out of 5
compliant product
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A
Rating: 3 out of 5
Good products and handy tutorials although ULtra HD photos would be appreciated for the details.
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A
Rating: 3 out of 5
Very good quality parts but the wait is too long! 3 weeks!
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A
Rating: 3 out of 5
Very clear site
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A
Rating: 4 out of 5
As described, easy to assemble with the tutorial/video.
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A
Rating: 4 out of 5
Good alternative for troubleshooting
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A
Rating: 4 out of 5
Well done site, the tutorials are very explicit
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A
Rating: 4 out of 5
Delivery time in accordance . Part supplied in conformity
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A
Rating: 4 out of 5
Good product
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A
Rating: 4 out of 5
Quickly effective
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A
Rating: 4 out of 5
Three good
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A
Rating: 4 out of 5
Product conforms.
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A
Rating: 4 out of 5
the knob is supplied without the rubber seal shown in the photo, but this did not prevent it from being fitted. good product.
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A
Rating: 3 out of 5
Not badly done
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A
Rating: 4 out of 5
The site delivers to the island of Reunion and it is already a good point. Just the delivery date which can differ according to the conditions which are independent of the will of the sender and recipient.
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A
Rating: 3 out of 5
Extremely long replenishment times
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A
Rating: 4 out of 5
Order in accordance with my request
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