Customer reviews of SOSAV

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NICOLAS M.

Rating: 4 out of 5

Published on 26/07/2023 à 03h28 following a purchase from 16/07/2023

Perfect shaving

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GERALDINE A.

Rating: 3 out of 5

Published on 18/07/2023 à 17h56 following a purchase from 01/07/2023

Iphone button purchased only partially works. When changing the button, the front camera stopped working.

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Response from SOSAV Published on 19/07/2023

Salve,
Se questo è il caso, le suggerisco di fare una richiesta di assistenza per avviare la procedura di sostituzione.
Inoltre, il tasto home non è collegato alla fotocamera anteriore, quindi deve esserci un problema di assemblaggio.
Cordiali saluti.

Y

Yohann P.

Rating: 3 out of 5

Published on 18/07/2023 à 14h45 following a purchase from 10/07/2023

Well presented site, well explained and simple tutorials. However, the battery doesn't seem to perform any better than my old one. I have to recharge 2 times to last a day with moderate use.

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Response from SOSAV Published on 18/07/2023

Salve,
Grazie per le informazioni, in questo caso la invito a fare la richiesta di cambio online sul sito.
Il prodotto è garantito, quindi non esiti.
Cordiali saluti.

C

camille L.

Rating: 4 out of 5

Published on 18/07/2023 à 14h17 following a purchase from 12/07/2023

The parcel was received quickly, but there is a small problem with the universal tool kit where the suction cup does not "suction cup", and with the spare parts, the home button was received with a small chip (seen after assembly), which is only a cosmetic problem as it is fully functional.

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Benoit M.

Rating: 4 out of 5

Published on 18/07/2023 à 13h22 following a purchase from 05/07/2023

Very responsive

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Henri Z.

Rating: 3 out of 5

Published on 03/07/2023 à 12h36 following a purchase from 26/06/2023

I ordered a charging connector kit for an iPhone SE. The connector received was a reconditioned used model. The charging and jack connectors had traces of wear and black marks. The stickers on the tablecloth had been ripped off and didn't fit. I fitted this set because I couldn't wait, and fortunately it was functional, which is why I gave it 3 stars. But I would have liked to have been warned at the time of purchase and that's why I took 2 off.

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Romain F.

Rating: 3 out of 5

Published on 15/06/2023 à 09h04 following a purchase from 07/06/2023

I'm not sure, the shipment is fast & careful, it's not my first order but the screen I received does not have the same screen size as the original (I had ordered an EOM, quality noted as identical to the manufacturer) I have black borders along my screen. SOSAV has offered me a return, but I'm afraid I'll damage the phone if I have to reassemble it, if a new screen without this defect is available.

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Yves P.

Rating: 4 out of 5

Published on 13/06/2023 à 16h39 following a purchase from 05/06/2023

It's not Samsung

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Franck A.

Rating: 3 out of 5

Published on 13/06/2023 à 11h30 following a purchase from 05/06/2023

the compatible screen is not complete, in particular the front camera is held in place by a transparent plastic form glued to the screen. This is not shown on the video, and it's not easy to remove and reattach.

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Bruno D.

Rating: 4 out of 5

Published on 10/06/2023 à 14h33 following a purchase from 01/06/2023

very well

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Gilles E.

Rating: 4 out of 5

Published on 06/06/2023 à 15h50 following a purchase from 30/05/2023

Meets expectations, cost and delivery time, quality one notch below.

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Andranik E.

Rating: 2 out of 5

Published on 02/06/2023 à 12h01 following a purchase from 25/05/2023

The screwdriver allowed me to unscrew two screws and then damage the others ... I don't recommend tools. The tutorial is correct. As for the spare part, I'll have to wait and see.

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Response from SOSAV Published on 06/06/2023

Salve,
In questo caso la invito a fare la richiesta direttamente sul sito. Al fine di avviare la procedura di scambio.
Grazie. Etienne.

M

Marc D.

Rating: 3 out of 5

Published on 30/05/2023 à 05h55 following a purchase from 21/05/2023

Fast delivery and material in good condition. Unfortunately, the pentoformic screwdriver is not of great quality. very quickly chipped:-(

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Bruno M.

Rating: 4 out of 5

Published on 26/05/2023 à 11h53 following a purchase from 18/05/2023

Hello the order went relatively well but it's about the adhesive strips of the battery that I had ordered preceded by a lover which were very difficult to remove, indeed the double-sided 3M delivered in my previous order was not at all adapted, the strip of glue broke right away and I had to take a spatula to unstick the bottom of the battery that I had ordered from you and which swelled after barely a year!

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JULIEN F.

Rating: 4 out of 5

Published on 10/05/2023 à 21h05 following a purchase from 03/05/2023

Tuto and screen quality for my iPhone 7 impeccable, only the home button without Touch ID is a shame

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Michel D.

Rating: 2 out of 5

Published on 08/05/2023 à 15h39 following a purchase from 15/04/2023

Nice site, good prices. I was hoping to get a quality battery.

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Melanie F.

Rating: 3 out of 5

Published on 03/05/2023 à 11h55 following a purchase from 25/04/2023

The gasket I received was not suitable for my iPhone 8 but probably for an iPhone 8 Plus .... I did the repair without ...

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Cathy G.

Rating: 4 out of 5

Published on 28/04/2023 à 15h26 following a purchase from 21/04/2023

Quick

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Bruno M.

Rating: 3 out of 5

Published on 27/04/2023 à 07h58 following a purchase from 19/04/2023

The material was not complete and different from the video but I still managed to change my screen

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Response from SOSAV Published on 27/04/2023

Salve,
Grazie per questo feedback.
Può dirmi cosa manca? La invitiamo a contattarci direttamente attraverso il sito web.
Cordiali saluti Etienne.

N

Nathalie B.

Rating: 4 out of 5

Published on 26/04/2023 à 17h21 following a purchase from 18/04/2023

I'm not giving 5 stars because the charging connector I received for my son's Xiaomi redmi note 9 had a tiny flaw. It was missing a small notch in the card to be able to insert it properly in its slot. Luckily I am a DIY girl and I rectified the problem with my mini sander. Since then, everything works perfectly and my teenager is delighted to have his arm extension back! Thank you SOSAV ;o)

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Valentin T.

Rating: 4 out of 5

Published on 25/04/2023 à 10h46 following a purchase from 12/04/2023

Satisfied with the products offered. However, contrary to what is indicated on the site, the battery iphone X IP_X_2ORI already contains the mounting sticker. It is therefore not necessary to buy it in addition.

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Wasson W.

Rating: 3 out of 5

Published on 20/04/2023 à 10h52 following a purchase from 13/04/2023

SOSAV service is perfect in quality and delivery time. On the other hand, your partner Chronopost is not up to par, deadlines not respected for a Chronopost Express.

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Dayane R.

Rating: 3 out of 5

Published on 19/04/2023 à 14h53 following a purchase from 08/04/2023

After 3 days the power button is no longer functional I can't turn off my phone although I can still use the fingerprint recognition function.

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Response from SOSAV Published on 25/04/2023

Salve,
In questo caso la invito a fare una richiesta di assistenza direttamente sul sito per avviare la procedura di cambio.
I prodotti sono garantiti.
Cordiali saluti, il servizio post-vendita.

J

Jean-Louis B.

Rating: 4 out of 5

Published on 18/04/2023 à 14h30 following a purchase from 11/04/2023

Fast and perfect

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Bryan P.

Rating: 3 out of 5

Published on 14/04/2023 à 10h00 following a purchase from 03/04/2023

Delivery is perfect but that's not the problem... The caps wear out at a crazy speed! In just 1 week they are already smooth on the bottom... I thought they would be exactly like the official ones but it's not the case... First and last order unfortunately.

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Damien T.

Rating: 3 out of 5

Published on 10/04/2023 à 12h52 following a purchase from 31/03/2023

Product conforms but takes a long time to ship.

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Noreddine B.

Rating: 2 out of 5

Published on 05/04/2023 à 12h40 following a purchase from 28/03/2023

The model of screen protector received does not correspond to the one presented in the explanatory video. It does not fit the same way. I am not sure if I have succeeded in the installation. I received a screen protector of the brand hoco

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dominique O.

Rating: 4 out of 5

Published on 04/04/2023 à 21h39 following a purchase from 25/03/2023

I had an assembly problem, the after-sales chat was efficient. The repair was successful.

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Julien G.

Rating: 4 out of 5

Published on 30/03/2023 à 15h32 following a purchase from 23/03/2023

Good material, original battery that gives a real boost to my Galaxy A5. One star less because delivery at 12.90 in chronopost for the next day, but which arrived 4 days later (certainly a product out of stock)

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Gilles V.

Rating: 4 out of 5

Published on 23/03/2023 à 18h39 following a purchase from 05/03/2023

Very good service for parts. Small gaps in the tutorial for the replacement of the charger plug for Samsung A51.

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thierry S.

Rating: 4 out of 5

Published on 21/03/2023 à 16h38 following a purchase from 14/03/2023

👍

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gerard C.

Rating: 4 out of 5

Published on 16/03/2023 à 19h24 following a purchase from 09/03/2023

good tuto for the repair, but I damaged the connector of the battery plate charging connector !!!!

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Alexandre L.

Rating: 4 out of 5

Published on 15/03/2023 à 10h23 following a purchase from 07/03/2023

Conforms to the description, correct delivery. See to time the quality of the product. Seriousness to inform their customers.

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Francois M.

Rating: 2 out of 5

Published on 13/03/2023 à 17h31 following a purchase from 03/03/2023

Fast and part corresponds to my expectations.

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Johan S.

Rating: 3 out of 5

Published on 09/03/2023 à 14h03 following a purchase from 28/02/2023

I may be wrong but when ordering the tool kit for iPhone XS I am missing the triwing screwdriver... For the rest it's great.

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Dominique L.

Rating: 4 out of 5

Published on 07/03/2023 à 16h24 following a purchase from 23/02/2023

good information on the follow-up of the order and delivery made on the day. Thank you

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romain E.

Rating: 4 out of 5

Published on 03/03/2023 à 13h12 following a purchase from 23/02/2023

Product conforms but for the delivery it was average because a computer component sent in a classic envelope is average.

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Michel H.

Rating: 4 out of 5

Published on 02/03/2023 à 09h24 following a purchase from 22/02/2023

Fast delivery and compliant products

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Samuel B.

Rating: 4 out of 5

Published on 24/02/2023 à 19h51 following a purchase from 13/02/2023

Serious company

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Thierry G.

Rating: 4 out of 5

Published on 24/02/2023 à 12h11 following a purchase from 16/02/2023

Website, items offered, stock, tutorials etc. ... everything is perfect. As far as I'm concerned, the delivery did not take place within the expected time... Who is responsible? The post office? Apart from this hazard, great experience to renew if necessary.

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