Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
I am very pleased with the service and the quality of the product. I have been very satisfied with the service and the quality of the product. Thank you to the SOSAV team. Patrick
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giovanni A.
Rating: 5 out of 5
following a purchase from 09/06/2021
Fast and compliant
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Thierry C.
Rating: 5 out of 5
following a purchase from 09/06/2021
Hello, the battery of my iphone 6S broke after 6 months of use, following my message, taken care of by SOSAV within 12H. I'm very happy with the service and the quality of the product, I'm very happy with the service and the quality of the product. Thank you to all the SOSAV team for your responsiveness and your seriousness. You have won a loyal customer! Thierry COUFFIGNAL
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Emmanuel S.
Rating: 3 out of 5
The reapproval was a bit long
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Response from SOSAV
Salve,
Grazie per il tuo commento e ci dispiace leggere queste informazioni :/
Come indicato nella scheda del prodotto al momento dell'ordine, uno degli articoli non era disponibile per la spedizione immediata ma entro 7-15 giorni.
Non appena abbiamo ricevuto il tuo ordine, il tuo pacco è stato spedito con priorità!
Non esitate a contattarci se avete bisogno di aiuto, siamo a vostra disposizione!
Sinceramente,
Il team di SOSav.fr
J
Jacques M.
Rating: 5 out of 5
following a purchase from 09/06/2021
very fast
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Jean-Yves L.
Rating: 5 out of 5
following a purchase from 07/06/2021
I am very pleased with the service and the quality of the product. Thank you and congratulations.
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Malik A.
Rating: 5 out of 5
following a purchase from 08/06/2021
Top notch, fast, conforms to my order
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Léon A.
Rating: 2 out of 5
very good service in theory, not very recommendable in practice, part received defective, the new part took 3 months to arrive
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Response from SOSAV
Salve,
Dopo il primo pezzo difettoso che abbiamo ricevuto, vi abbiamo immediatamente inviato un servizio post-vendita, che purtroppo avete ricevuto con un mese di ritardo e non tre. Siamo molto soddisfatti della qualità dei nostri prodotti e della qualità del servizio che abbiamo fornito.
Buona giornata!
Cordiali saluti,
Il team di SOSav.fr
G
Gilles M.
Rating: 5 out of 5
following a purchase from 08/06/2021
Fast and efficient site.
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Jean-Jacques P.
Rating: 5 out of 5
following a purchase from 07/06/2021
Nothing to complain about. Everything went very well.
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Gérald B.
Rating: 5 out of 5
following a purchase from 28/05/2021
Fast and convenient
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Marie-France V.
Rating: 5 out of 5
following a purchase from 04/06/2021
The product was received very quickly and corresponded exactly to my order. The product was received very quickly and matched my order exactly.
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Lionel R.
Rating: 5 out of 5
following a purchase from 03/06/2021
package conforms to the description delivery time respected
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Bonte P.
Rating: 5 out of 5
following a purchase from 04/06/2021
Equipment meets description Successful installation by following the repair guide Phone works perfectly Thank you SOSAV
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Bruno V.
Rating: 5 out of 5
following a purchase from 06/06/2021
package arrived very quickly i am happy super sosav
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Isabelle N.
Rating: 2 out of 5
Although there were supply issues out of their control, I had to follow up with the store twice to hear back, one of which was for them to send me my order even though they had since been restocked. I waited 3 months in total to receive my order.
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Le Meins G.
Rating: 5 out of 5
following a purchase from 07/06/2021
Fast and accurate delivery, this company is well organized for the sale on the internet and the small repair guides are very practical, bravo and thank you
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Boris Z.
Rating: 5 out of 5
following a purchase from 24/04/2021
Top service and quality!
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Icaze L.
Rating: 5 out of 5
following a purchase from 05/06/2021
Good
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André N.
Rating: 5 out of 5
following a purchase from 18/02/2021
This is good, because there is someone to answer you, when a request for information or other is needed.
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jean marc M.
Rating: 5 out of 5
following a purchase from 04/06/2021
Serious site, fast delivery, order conforms, I recommend it thank you
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Jacques L.
Rating: 3 out of 5
I had to get blue, I got black (chassis for samsung A50)
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Response from SOSAV
Ciao Jacques,
Grazie per il tuo feedback e ci dispiace sentire questo.
Tuttavia, notiamo che non hai ancora contattato il nostro team su questo argomento: non esitare a scriverci all'indirizzo [email protected] in modo che possiamo essere informati di questa informazione e trovare una soluzione rapidamente :-)
La nostra squadra vi augura una buona giornata e rimane a vostra disposizione se necessario.
Sinceramente,
Il team di SOSav.fr
G
Grégoire L.
Rating: 5 out of 5
following a purchase from 04/06/2021
Top-notch after-sales service!
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BELINDA W.
Rating: 5 out of 5
following a purchase from 29/05/2021
I am very pleased with the service and the quality of the product. Super
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Claudio F.
Rating: 5 out of 5
following a purchase from 02/06/2021
Serious and proactive company. Good quality/price ratio. Fast delivery. I highly recommend SosAv.
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Harvey M.
Rating: 5 out of 5
following a purchase from 03/06/2021
I am very pleased with the quality of the product and the service.
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Daniel G.
Rating: 5 out of 5
following a purchase from 02/06/2021
3rd time I order, always as satisfied, there are many other sites but I remain faithful .......
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Dominique L.
Rating: 5 out of 5
following a purchase from 03/06/2021
At the top!
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Viscont F.
Rating: 5 out of 5
following a purchase from 04/06/2021
Fast, reliable, ... after ben.... that's all!
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pascal D.
Rating: 5 out of 5
following a purchase from 02/06/2021
perfectly
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gautier L.
Rating: 5 out of 5
following a purchase from 03/06/2021
The screen is perfect, I was able to install it on my son's A12 phone and having bought an official screen there is nothing to complain about. If I get a recommendation on your site I will do it.
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Joris M.
Rating: 3 out of 5
No news of my order being restocked, until I restarted the service myself.
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Response from SOSAV
Ciao Joris,
Grazie per il vostro feedback!
Infatti, il vostro contatto con noi ha coinciso con la ricezione del pezzo nei nostri locali, niente di volontario che ha detto, ma il caso ha fatto bene.
Vorremmo ringraziarvi per la vostra pazienza e siamo spiacenti per l'inconveniente causato da questo ritardo, che è fuori dal nostro controllo.
Il nostro team rimane a vostra disposizione se necessario.
Cordiali saluti
Il team di SOSav.fr
V
Véronique G.
Rating: 5 out of 5
following a purchase from 02/06/2021
Deadline met, impeccable...👍
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Nicolas R.
Rating: 5 out of 5
following a purchase from 02/05/2021
Product conforms to the order. Reactive commercial service following a delivery problem
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Victoria D.
Rating: 5 out of 5
following a purchase from 24/05/2021
It's perfect from the beginning to the reception of the order. Thank you
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Philippe G.
Rating: 5 out of 5
following a purchase from 02/05/2021
Order delayed due to the pandemic but all received, in perfect working order. Thank you
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RAPHAEL P.
Rating: 5 out of 5
following a purchase from 23/05/2021
Perfect, especially with the guides
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Jean-come S.
Rating: 3 out of 5
The two stickers for fixing the battery were missing
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Response from SOSAV
Ciao Jean-Côme,
Grazie per il tuo feedback e ci dispiace vedere che il tuo ordine non ti ha dato piena soddisfazione.
Tuttavia, notiamo che non hai ancora contattato il nostro team su questo argomento: non esitare a scriverci all'indirizzo [email protected] in modo che possiamo essere informati di questa informazione e trovare una soluzione rapidamente :-)
La nostra squadra vi augura una buona giornata e rimane a vostra disposizione se necessario.
Sinceramente,
Il team di SOSav.fr
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Jonathan B.
Rating: 5 out of 5
following a purchase from 31/05/2021
The quality is good and the delivery time fast
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Noé D.
Rating: 5 out of 5
following a purchase from 31/05/2021
Super fast!
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