Customer reviews of SOSAV

9,3 /10

Based on 26 973 published reviews

5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 2, 3 and 5 stars

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François D.

Published on 25/05/2021 à 14h38 following a purchase from 12/05/2021

Great! A perfect follow-up and a perfect quality! A thousand THANKS!!!

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Nicolas J.

Published on 25/05/2021 à 01h58 following a purchase from 09/05/2021

Nickel, perfect site

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frederic L.

Published on 24/05/2021 à 21h13 following a purchase from 12/05/2021

Very good

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GUY R.

Published on 24/05/2021 à 21h03 following a purchase from 13/05/2021

tres bon service merci

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Cyril C.

Published on 24/05/2021 à 20h35 following a purchase from 13/05/2021

The material is in order, delivered on time. I have even recommended the site to friends.

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Salvo P.

Published on 24/05/2021 à 18h01 following a purchase from 13/05/2021

Parts received very quickly.

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Olivier R.

Published on 24/05/2021 à 17h44 following a purchase from 13/05/2021

Fast delivery, good packaging and price

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Loris P.

Published on 24/05/2021 à 15h11 following a purchase from 14/05/2021

Impeccable!

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Eliot M.

Published on 24/05/2021 à 14h59

The site says that the part is sent the same day if ordered before 3pm. What I did. During my purchase I was offered several delivery rates. I choose the cheapest. Order validated. I receive an email telling me that the delivery rate I chose is not adapted to my order and that I have to pay 4 euros more... Then the days pass without any news of my order. Result, order received 1 week later and delivery costs higher than expected ... Not convinced. This will be my one and only purchase on this site.

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Response from SOSAV Published on 25/05/2021

Ciao Eliot,

Grazie per la sua recensione e ci dispiace che la sua esperienza non sia stata ideale.

In effetti, avete selezionato una consegna in lettera semplice, tuttavia la volumetria del vostro ordine (schermo iPad) non ci ha permesso di fare la spedizione in una busta.

Ci dispiace che questa fase del suo acquisto non sia stata più fluida e chiara nell'uso, in effetti questa modalità di consegna non avrebbe dovuto essere proposta per il prodotto da lei selezionato.

Restiamo a vostra disposizione e ci scusiamo ancora una volta per l'inconveniente causato da questo problema di navigazione.

Buona giornata.

Cordiali saluti,
Il team di SOSav.fr

celine A.

Published on 24/05/2021 à 14h41 following a purchase from 14/05/2021

Very good

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Brice K.

Published on 24/05/2021 à 13h49 following a purchase from 13/05/2021

perfect

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Xavier H.

Published on 24/05/2021 à 13h31 following a purchase from 14/05/2021

Fast delivery, product conforms to specifications, I recommend

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Maxime F.

Published on 24/05/2021 à 13h14 following a purchase from 13/05/2021

Nothing to say, everything is perfect.

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Luc M.

Published on 24/05/2021 à 12h42 following a purchase from 13/05/2021

Very good

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christophe S.

Published on 24/05/2021 à 05h55 following a purchase from 15/04/2021

Responsive and attentive team

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Gildas B.

Published on 23/05/2021 à 21h47 following a purchase from 11/05/2021

Fast delivery and products as expected

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FABRICE G.

Published on 23/05/2021 à 18h45 following a purchase from 11/05/2021

The order was received on time and within budget.

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Miguel M.

Published on 23/05/2021 à 18h07 following a purchase from 11/05/2021

Thanks to Sophie from the support team for her daily reactivity to my questions about the compatibility of the screen block for my iMac 27 and to the reception by the seller on their site for the withdrawal of the goods. For a slab sold 499€ at the beginning these last days, it passed to 417€ yesterday and by navigating on the site I received a notification do not leave with promotional code = PARTEZPAS with -15% ....je jumps on the occaz and buys the last model in stock for 355€ that is to say -30%! Moral: prefer French and local companies like SOSav (Specialized in mobile phones among others, the site SOSav was created in 2013 by Mikael Thomas and Sebastien Cornec on the model of the American iFxit.) with such a promptness that it is at the level of the support mail and the preparation of orders that even Aliexpress does not align itself because sold more than 500€ without counting the delivery times

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Robert P.

Published on 23/05/2021 à 14h01 following a purchase from 11/05/2021

Super nothing to say I highly recommend

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Jérémy G.

Published on 22/05/2021 à 14h26 following a purchase from 07/05/2021

My order arrived safely and completely satisfied with SOSAV

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Guillaume O.

Published on 22/05/2021 à 13h40 following a purchase from 11/05/2021

First time I've bought and changed the battery in my IPhone. Fast service, good product and very clear tuto. It's very impressive when you're not used to opening devices but you're proud to have succeeded in the operation. I recommend it!

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alain L.

Published on 22/05/2021 à 06h03 following a purchase from 09/05/2021

super fast very good material i recommend sosav thank you alain

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Fabrice S.

Published on 22/05/2021 à 05h34 following a purchase from 08/05/2021

Perfect! I recommend

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Didier T.

Published on 21/05/2021 à 18h02 following a purchase from 22/04/2021

serious site order received on time

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lionel B.

Published on 21/05/2021 à 17h29 following a purchase from 11/05/2021

Very fast order I am completely satisfied

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JOURDAIN Y.

Published on 21/05/2021 à 15h43 following a purchase from 10/05/2021

Very good product. Tuto impeccable . Good price

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raymond D.

Published on 21/05/2021 à 15h28 following a purchase from 11/05/2021

to continue

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Matthieu K.

Published on 21/05/2021 à 15h20 following a purchase from 28/04/2021

Very good experience. Ordering on the website is very easy. The delivery, on site, went very well.

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CEDRIC A.

Published on 21/05/2021 à 14h33 following a purchase from 26/04/2021

Very helpful, good advice, friendly, real pros

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Kevin C.

Published on 21/05/2021 à 12h37 following a purchase from 14/04/2021

Order shipped quickly as soon as they had stock. Well packaged and well cared for. Satisfied with my purchase!

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Alain L.

Published on 21/05/2021 à 10h43 following a purchase from 10/05/2021

The product is in perfect condition and the assembly tutorial is perfect...

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pierre L.

Published on 21/05/2021 à 09h06 following a purchase from 06/05/2021

product conforms. fast delivery. RAS

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Romain G.

Published on 20/05/2021 à 20h03 following a purchase from 08/05/2021

Fast and accurate shipping.

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Cyril G.

Published on 20/05/2021 à 16h40 following a purchase from 08/05/2021

Impeccable

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GILLES R.

Published on 20/05/2021 à 16h27

order not received on time

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Response from SOSAV Published on 21/05/2021

Ciao Gilles,

Grazie per il suo commento e ci dispiace leggere queste informazioni...

Come indicato nella scheda del prodotto al momento dell'ordine, l'articolo non era disponibile per la spedizione immediata ma entro 7-15 giorni inizialmente.

Di conseguenza, l'ordine diventa un "pre-ordine", il che significa che abbiamo bisogno di raccogliere il pagamento per poter ordinare il prodotto mancante dal nostro fornitore.

Questo ritardo è trasmesso in tempo reale dal nostro fornitore ed è probabile che fluttui a seconda del periodo, ci scusiamo per l'inconveniente che questo ritardo può aver causato.

Sfortunatamente siamo dipendenti dai tempi di consegna dei fornitori quanto voi, e stiamo facendo del nostro meglio per trovare soluzioni efficienti per garantire che riceviate il vostro ordine rapidamente.

Non esitate a contattarci, siamo a vostra disposizione.

Cordiali saluti,
Il team di SOSav.fr

linda R.

Published on 20/05/2021 à 15h33 following a purchase from 09/05/2021

Everything is perfect as usual! Fast, efficient and inexpensive. The video guides for replacing parts are very well done! THANK YOU SOSAV!!!

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jean-michel V.

Published on 20/05/2021 à 15h24 following a purchase from 09/05/2021

fast and compliant

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Thierry U.

Published on 20/05/2021 à 14h35 following a purchase from 10/05/2021

Product conforms. Fast delivery.

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Hippolyte C.

Published on 20/05/2021 à 14h28 following a purchase from 09/05/2021

Very professional, item received quickly in perfect condition.

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Nicolas A.

Published on 20/05/2021 à 13h18 following a purchase from 09/05/2021

Fast, efficient and serious.

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