Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
Hello Sarah, Thank you for your comment. We are sorry if your order did not give you complete satisfaction. The complete kit you have selected is 12,79 euros TTC, much less fortunately than if you had to replace the broken screen. The assembly instructions are available online right here: https://www.sosav.fr/guides/competences/competences-smartphone/poser-film-hydrogel/ We remain available for any further information. Very nice day to you! Sincerely, SOSav.fr
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florent S.
Rating: 5 out of 5
serious and attentive.
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Georges Z.
Rating: 5 out of 5
I am very satisfied with the shipment, super fast, I just have to do the repair. Thanks
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Patrick D.
Rating: 5 out of 5
Well
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Jean-luc P.
Rating: 5 out of 5
fast delivery
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Vincent O.
Rating: 5 out of 5
Conforms to the order. Delivered on time. I recommend
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maxime L.
Rating: 2 out of 5
I ordered a lens once and never received it, so I got my money back. I think it's a shame that I had to recommend the same lens at 5 times the price to receive it.
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Response from SOSAV
Hello Maxime, We thank you for your comment and we are sorry for this incident. You had indeed used a discount code in your first order that did not succeed, code that you did not use in the second, explaining this difference in amount. Our team has just come back to you to propose a new discount code created especially for you on this occasion. We remain available for any further information, do not hesitate. Very nice day to you! Sincerely, The SOSav.fr Team
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Bruce V.
Rating: 5 out of 5
Price, deadline, impeccable!
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Yann L.
Rating: 5 out of 5
Clear, precise. Good quality. Like new.
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Alessandro P.
Rating: 5 out of 5
Fast and reliable
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lionel R.
Rating: 5 out of 5
Product received quickly and conforms
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Jennifer P.
Rating: 5 out of 5
The site is very well done and I managed to find the part very easily... the customer service answered my expectations very well at the beginning but after nothing more so disappointed on this side there the delivery took a lot of time shipped on December 8 received the 23 so much to say that it is not necessary to be in a hurry to repair his laptop
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Coudouo Emiline-Ange G.
Rating: 5 out of 5
Fast and great product! ????
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Thierry L.
Rating: 5 out of 5
I'm very pleased with the service and the quality of the product. I'm very pleased with the service and the quality of the product. I recommend it.
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patrick L.
Rating: 5 out of 5
fast service and delivery i recommend
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christophe M.
Rating: 3 out of 5
Order never arrived, package lost and have to call customer service again to learn that my package is lost
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Response from SOSAV
Hello Christophe, Thank you for your comment. As you know, we are entirely dependent on the carriers once the package is in their hands, just like you, and we are sorry for this incident totally beyond our control. We are very sorry about this incident, which is totally beyond our control. The order has already been reimbursed by our customer support, and everything is back to normal. We remain available if you have any questions at [email protected]. Have a nice day! Sincerely, The SOSAv.com Team
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jean-pierre M.
Rating: 5 out of 5
After buying faulty batteries elsewhere, I found a quality battery at sosav.
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Jacky N.
Rating: 5 out of 5
Very well done site, everything is clear, well detailed etc. The tutorials are very practical and easy to follow.
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Pascale M.
Rating: 5 out of 5
Compliant
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Fouad A.
Rating: 5 out of 5
Thank you very much
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nathan M.
Rating: 5 out of 5
well
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christian L.
Rating: 5 out of 5
Perfect
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BESSE B.
Rating: 5 out of 5
Well
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JEAN-PIERRE M.
Rating: 5 out of 5
Super fast shipping and product as described
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Pascal L.
Rating: 5 out of 5
Fast, conforms to the order, good value for money. Nothing to complain about.
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romain G.
Rating: 5 out of 5
Delivery in time! Top tutorials
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Gaëtan D.
Rating: 5 out of 5
Order received very quickly despite the holidays (3 working days, by simple letter)
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Laurent B.
Rating: 5 out of 5
I bought a home button for iPhone 7 Plus and thanks to you my phone works perfectly... thanks for the advice and not having to go to an Apple store to take an extremely expensive bill! Bravo SOSAV
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Christophe P.
Rating: 5 out of 5
Timeframe corresponding to my choice and reliable Tuto
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DESCAS F.
Rating: 5 out of 5
Perfect
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GILBERTE D.
Rating: 5 out of 5
GREAT SERVICE! Great service, timely delivery. Pro's!
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Bruno S.
Rating: 5 out of 5
Good product and fast delivery
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Paul A.
Rating: 3 out of 5
The tool kit does not contain all the elements presented either in the video or in the troubleshooting guide. The contents are as described on the website. You should consider watching the video AND the pictorial guide, then compare with the contents of the tool kit to discover the iSlack and iHold
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Response from SOSAV
Hello Paul, Thank you for your comment. We note that you have not contacted our team on this subject: do not hesitate to write to us at [email protected] if you have any request for clarification, we are available with pleasure. Have a nice day. Sincerely, The SOSav.Fr Team
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Macoumba L.
Rating: 5 out of 5
Compliant
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Adam H.
Rating: 5 out of 5
Perfect, thank you.
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benjamin R.
Rating: 5 out of 5
Package well wrapped in bubble wrap. easy change. I didn't need any specific tools. I had a box of small screwdrivers of any shape that goes easy. to open, picks, and a small iron plate of a war finger snap (hahah). To remove the plugs, flexible picks. Here we go again for 2 years. Thanks SOSAV for the speed etc.
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Jean Louis V.
Rating: 5 out of 5
Very good.
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Nishantha T.
Rating: 5 out of 5
Order received very quickly and reliable site I recommend
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Christophe S.
Rating: 5 out of 5
Easy to use suite and find everything you need.
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Philippe P.
Rating: 5 out of 5
Hello, From the disassembly following your procedure, to the order delivered, and the reassembly everything is very good, I will recommend your site.
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