SOSAV is praised for fast and reliable delivery, with many customers noting quick shipping, on-time arrival, and well-packaged, compliant parts that match descriptions. The store earns strong appreciation for clear, helpful repair instructions and tutorials, enabling users to successfully fix devices like phones and game controllers at reduced costs. Customers repeatedly highlight the quality of parts and the effectiveness of the repairs, from batteries to screens, with many mentioning easy installation and lasting performance. The overall experience is described as professional and trustworthy, with repeat orders and high willingness to recommend SOSAV.
Order never arrived, package lost and have to call customer service again to learn that my package is lost
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Response from SOSAV
Hello Christophe, Thank you for your comment. As you know, we are entirely dependent on the carriers once the package is in their hands, just like you, and we are sorry for this incident totally beyond our control. We are very sorry about this incident, which is totally beyond our control. The order has already been reimbursed by our customer support, and everything is back to normal. We remain available if you have any questions at [email protected]. Have a nice day! Sincerely, The SOSAv.com Team
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Jean-Pierre M.
Rating: 5 out of 5
After buying faulty batteries elsewhere, I found a quality battery at sosav.
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Jacky N.
Rating: 5 out of 5
Very well done site, everything is clear, well detailed etc. The tutorials are very practical and easy to follow.
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Pascale M.
Rating: 5 out of 5
Compliant
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Fouad A.
Rating: 5 out of 5
Thank you very much
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Nathan M.
Rating: 5 out of 5
well
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Christian L.
Rating: 5 out of 5
Perfect
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Besse B.
Rating: 5 out of 5
Well
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Jean-Pierre M.
Rating: 5 out of 5
Super fast shipping and product as described
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Pascal L.
Rating: 5 out of 5
Fast, conforms to the order, good value for money. Nothing to complain about.
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Romain G.
Rating: 5 out of 5
Delivery in time! Top tutorials
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Gaëtan D.
Rating: 5 out of 5
Order received very quickly despite the holidays (3 working days, by simple letter)
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Laurent B.
Rating: 5 out of 5
I bought a home button for iPhone 7 Plus and thanks to you my phone works perfectly... thanks for the advice and not having to go to an Apple store to take an extremely expensive bill! Bravo SOSAV
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Christophe P.
Rating: 5 out of 5
Timeframe corresponding to my choice and reliable Tuto
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Descas F.
Rating: 5 out of 5
Perfect
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Gilberte D.
Rating: 5 out of 5
GREAT SERVICE! Great service, timely delivery. Pro's!
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Bruno S.
Rating: 5 out of 5
Good product and fast delivery
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Paul A.
Rating: 3 out of 5
The tool kit does not contain all the elements presented either in the video or in the troubleshooting guide. The contents are as described on the website. You should consider watching the video AND the pictorial guide, then compare with the contents of the tool kit to discover the iSlack and iHold
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Response from SOSAV
Hello Paul, Thank you for your comment. We note that you have not contacted our team on this subject: do not hesitate to write to us at [email protected] if you have any request for clarification, we are available with pleasure. Have a nice day. Sincerely, The SOSav.Fr Team
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Macoumba L.
Rating: 5 out of 5
Compliant
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Adam H.
Rating: 5 out of 5
Perfect, thank you.
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Benjamin R.
Rating: 5 out of 5
Package well wrapped in bubble wrap. easy change. I didn't need any specific tools. I had a box of small screwdrivers of any shape that goes easy. to open, picks, and a small iron plate of a war finger snap (hahah). To remove the plugs, flexible picks. Here we go again for 2 years. Thanks SOSAV for the speed etc.
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Jean Louis V.
Rating: 5 out of 5
Very good.
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Nishantha T.
Rating: 5 out of 5
Order received very quickly and reliable site I recommend
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Christophe S.
Rating: 5 out of 5
Easy to use suite and find everything you need.
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Philippe P.
Rating: 5 out of 5
Hello, From the disassembly following your procedure, to the order delivered, and the reassembly everything is very good, I will recommend your site.
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Eric D.
Rating: 5 out of 5
Yes bon
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Alexis M.
Rating: 5 out of 5
Perfect
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Patrick R.
Rating: 5 out of 5
RAS, parcel sent by post, without tracking mode, received without problem and in time
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Anne G.
Rating: 2 out of 5
Everything is in English, whereas the law requires you to use the language of the buyer's country (law of 4/08/1994). I do not understand the instructions in English, which can be detrimental to the proper installation of the product. Are the spatula and the cloths useful or do they just increase the selling price?
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Response from SOSAV
Hello, We don't understand your remark because our site is in French... And you have, moreover, received the automatic emails of confirmation and shipment of order in French. The English version is only displayed for users based in England or across the Atlantic. Perhaps you are using a VPN that has distorted the IP data? Having ordered a hydrogel film to protect the screen of your phone, the wipes allow to clean the screen of dirt and the spatula to facilitate the installation. They are therefore essential accessories as you can see in our video presentation of the article (https://youtu.be/FIZ8VWuNaCc)! Wishing you a nice day, The SOSav team
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Frederic E.
Rating: 5 out of 5
Fast delivery and good condition.
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Jonathan D.
Rating: 5 out of 5
We received our order but no order confirmation email. I wondered if my order had been registered.
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Philippe G.
Rating: 3 out of 5
I have purchased 2 screens and only 1 is working. I am waiting to see if the after sales service will take care of the refund or a credit note.
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Response from SOSAV
Hello Philippe, We are sorry to learn that a product is defective. Our team will not fail to come back to you by email in order to propose you an exchange as soon as possible. Sincerely yours,
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Laure V.
Rating: 5 out of 5
I have already given my opinion
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Clément S.
Rating: 5 out of 5
very good tutorial, I was able to replace the microphone on my phone without any problem
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Joel P.
Rating: 5 out of 5
Very satisfied, order OK, delivery OK.
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Vincent C.
Rating: 5 out of 5
Part corresponds well to the model of tablet. No particular difficulty.
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Stéphanie D.
Rating: 5 out of 5
perfect . fast delivery .
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Delacroix C.
Rating: 5 out of 5
Very professional site. I recommend it.
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Alain Marie P.
Rating: 5 out of 5
Perfect, order, product, relationship & delivery.
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