Customer reviews of SOSAV

9,3 /10

Based on 26 974 published reviews

5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 2, 3 and 5 stars

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Damien F.

Published on 17/08/2020 à 06h41

Perfect console cord! Received quickly, nothing to complain about. I recommend SoSav.

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Yohann D.

Published on 16/08/2020 à 20h22

I had a problem with my first order. I contacted customer service, sent the item back and they offered me a credit note or refund. I took the credit. I was not able to take advantage of my credit, an email to the customer service, and everything was settled. Thank you

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Marie A.

Published on 16/08/2020 à 20h12

Good quality product, no problems

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Frédéric P.

Published on 16/08/2020 à 19h36

Delivery nickel???? For repair of 2 samsung tablets

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Etienne S.

Published on 16/08/2020 à 17h13

Clear and efficient.

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Isabelle M.

Published on 16/08/2020 à 16h37

Product conforms and delivery time respected

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Yann D.

Published on 16/08/2020 à 15h59

As presented in the satisfaction survey, the product ordered is white but at the validation it is the black version that appeared. Without this problem I would have given it 4 stars.

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Response from SOSAV Published on 17/08/2020

Hello, Thank you for your feedback. Please contact our customer service ([email protected]) so that we can find a solution to your problem. Sincerely, The SOSav team.

Ibrahim I.

Published on 16/08/2020 à 15h50

Three good

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Avni R.

Published on 16/08/2020 à 09h35

Great delivery, great customer service, quick response to emails, good quality product and not expensive.

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Vincent S.

Published on 16/08/2020 à 07h47

Perfect service

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julien F.

Published on 16/08/2020 à 07h21

The parts are original, the shipping is fast and clean, the site is well explained, especially the step-by-step photos for repairs.

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christian R.

Published on 16/08/2020 à 07h02

The search on the site for the parts I needed was done very quickly because the display of the products and their technical destination are very well explained. The speed of delivery when the phone is out of order is an important asset.

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Mickael L.

Published on 16/08/2020 à 05h49

Bjr tres bon site rapide

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Yannick L.

Published on 15/08/2020 à 16h12

Perfect parts, fast delivery!!! I strongly recommend this site

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Edwina L.

Published on 15/08/2020 à 13h28

Perfect

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fabrice D.

Published on 15/08/2020 à 12h02

impeccable - fast - very well packaged - products in conformity

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Nathalie V.

Published on 15/08/2020 à 11h24

The product is true to the original and works perfectly.

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Jordan L.

Published on 15/08/2020 à 09h52

Purchase of a Samsung screen nothing to complain about fluid and good size

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sylvie C.

Published on 15/08/2020 à 07h57

fast and efficient

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Philippe B.

Published on 15/08/2020 à 06h21

The tutorials are clear and precise. The delivery is very fast

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shelley D.

Published on 15/08/2020 à 04h30

Very fast well packaged just great

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Philippe N.

Published on 14/08/2020 à 18h06

Fast delivery and attractive price

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SERGE B.

Published on 14/08/2020 à 17h05

It's a good site but SOSAV must be more vigilant about the photo of the products offered, which subsequently does not correspond to the product we receive, we order the exact model of the product in relation to the photo, especially if there are several references for the same product, so it's crucial to receive what we ask. Moreover, read more carefully the emails that are sent to you when there is a problem, this avoids sending the wrong product twice in a row.

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Response from SOSAV Published on 17/08/2020

Hello, Thank you for your review! Please contact our customer service ([email protected]) so that we can find a satisfactory solution to your problem. We remain at your disposal.

vanessa G.

Published on 14/08/2020 à 15h29

Ordered in July and sent quickly. I ordered an iron spatula that is completely indispensable for removing a tel screen. I highly recommend

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Daniel D.

Published on 14/08/2020 à 14h42

You have to be precise and patient to do this repair, but with the tuto on the site to follow step by step, it's a piece of cake.

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Sandrine D.

Published on 14/08/2020 à 14h41

Product as described, fast shipping and a handy repair guide. Thank you.

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Guillaume C.

Published on 14/08/2020 à 11h21

Quick and easy

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Laurent T.

Published on 14/08/2020 à 10h41

Delivery as agreed, fast and well protected.

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Christophe C.

Published on 13/08/2020 à 17h24

Following the breakage of my Galaxy A70 screen I visited the site with my screen replacement procedure. The steps are well detailed but there are a few steps missing for the procedure to be complete. I ordered the screen from my A70 to proceed with the repair but what a disappointment. The screen only has the LCD glass and not the complete screen. Once in place, the LCD screen does not light up across the entire screen. The fingerprint recognition does not work anymore since the screen does not go all the way down. At almost 100 I expected much better and I'm not sure I'd recommend this site or recommend it to my friends.

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Response from SOSAV Published on 14/08/2020

Hello, Could you please contact our customer service ([email protected]) so that we can find a solution to your problem. Sincerely, The SOSav team.

Viktor A.

Published on 13/08/2020 à 17h04

Product conforms to the description, delivery within the indicated time!

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Mathieu P.

Published on 13/08/2020 à 16h11

I am very pleased with the service and the quality of the product. I am very pleased with the service and the quality of the product.

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jerome D.

Published on 13/08/2020 à 14h57

I am very pleased with the service and the quality of the product. Thank you

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Jimmy D.

Published on 13/08/2020 à 14h38

Very satisfied with the presentation of the site very exhaustive And the practicality of the videos and an excellent guide

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Clément P.

Published on 13/08/2020 à 13h47

parts conform, fast shipping and quality tutorials Thank you

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Odile A.

Published on 13/08/2020 à 13h36

Impeccable

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Olivier D.

Published on 13/08/2020 à 13h16

Order handled with professionalism and efficiency. Everything is perfect.

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Bruno R.

Published on 13/08/2020 à 10h31

On site and order nothing to say about the product it did not correspond to the order and this 2 times is not serious to review

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Response from SOSAV Published on 13/08/2020

Hello, Thank you for your feedback! We have corrected our stock and our customer service is waiting for a response from you? Sincerely, The SOSav team

Guy V.

Published on 13/08/2020 à 07h19

Everything was perfect

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Fabrice D.

Published on 13/08/2020 à 05h18

Very good Fast delivery

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Luca S.

Published on 12/08/2020 à 19h20

no worries and quality products

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