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A
Rating: 3 out of 5
Delivery impeccable, material delivered shameful!
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Customer reviews of SOSAV
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews
Summary of reviews
Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
Reviews 2 and 3 stars
Reset filtersA
Rating: 2 out of 5
not able to manage a product in stock and the other one not in an order when one becomes available the other one is not and so on......
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A
Rating: 3 out of 5
Fast shipping, functional product. I thought I was buying a COMPLETE PS3 player, as described in the article and as the picture suggests, but some components were not present in the product sold. I was able to retrieve these components from the old player, which allowed me to fix my problem, but I wish I had known what I was buying BEFORE I received it.
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A
Rating: 3 out of 5
Lacked professionalism.
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A
Rating: 3 out of 5
I have to say that I'm very pleased with the service and the quality of the product, and I'm very pleased with the quality of the product. The package was as expected.
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A
Rating: 2 out of 5
Poor delivery times and products not up to expectations
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A
Rating: 3 out of 5
Very good except for the delivery which must arrive /48h paying more than 10 and which is delivered 5 days later.
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A
Rating: 2 out of 5
After three reminders and two weeks of waiting, I was told that a product would not be available for another two weeks. Lack of communication on the real availability of products.
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A
Rating: 3 out of 5
Order well packaged
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A
Rating: 3 out of 5
Computer bug after validation and payment of the order. Fortunately, we sent an email that was processed very quickly and your team has regularized the incident with commercial gesture. Moreover, your tutorial does not mention how to remove the front camera from the screen.
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A
Rating: 3 out of 5
A little more than 2 weeks of waiting... Too bad
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A
Rating: 3 out of 5
mitigé
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A
Rating: 2 out of 5
Advertised stock not in compliance
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A
Rating: 3 out of 5
Many connection problems
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A
Rating: 3 out of 5
generally good
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A
Rating: 3 out of 5
The products are conform and of good quality, however my note will not pass the 3 stars since following my first order I still miss the isesamo tool that I was charged but which was not in my package. I have to say that I'm very pleased with the service and the quality of the product.
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A
Rating: 3 out of 5
Fast and efficient. Lack of clarity on product details...
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A
Rating: 2 out of 5
The product was sent in error and was sent back immediately as a tracked letter, although I had paid chronopost for next day delivery.
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A
Rating: 3 out of 5
The site is great, it's well done, but to be top notch the merchandise has to be as well.
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A
Rating: 3 out of 5
Not satisfied with the product ordered.
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A
Rating: 2 out of 5
Order not validated but PayPal payment made. No productivity from the site to solve the problem. No gesture to apologize for this problem. I will certainly not use this site again for my next order of spare parts.
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A
Rating: 3 out of 5
Good reactivitée of the SAV following a battery delivered with a rate of 18% of wear.
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A
Rating: 3 out of 5
Poor quality purchased products
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A
Rating: 3 out of 5
I'm not sure if I'm going to be able to get a new one, but I'm sure I'll be able to get a new one, and I'm sure I'll be able to get a new one. I've sent an email to contact sosav who answered that they were going to call me the same day, yesterday, and I'm still waiting. Sincerely ROBERT Benoit
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A
Rating: 3 out of 5
correct delivery time
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A
Rating: 3 out of 5
Too much waiting not clear enough when buying customer taken hostage by the factory! more transparency!
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A
Rating: 3 out of 5
Good site to buy smartphone parts.
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A
Rating: 3 out of 5
Delay in delivery not informed on this order... I knew that the product was in the process of being reordered, but no news afterwards about the longer than expected delivery time. if I hadn't contacted the sales department myself, I wouldn't have had any follow-up.
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A
Rating: 3 out of 5
Delivered on time
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A
Rating: 3 out of 5
The products offered seem to be of average quality. The battery I bought works well but discharges quickly...
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A
Rating: 3 out of 5
The site is well done and the guides are great
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A
Rating: 3 out of 5
The delivery time was not as advertised on the website, but this was due to a one-off event. I received half of my order because the material reserves were obviously not properly managed. The customer service made me some proposals claiming to be able to send my package "in priority" in the day, instead it was shipped the next day (it was a phone battery, I had ordered for 3 weeks to anticipate the blow, and finally my used battery has finally failed, which has annoyed me for work).
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A
Rating: 3 out of 5
The spatula in the repair kit arrived broken despite proper packaging.
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A
Rating: 3 out of 5
lots of parts available but often problems in delivery and also lack of suggestions on what additional parts to buy to make a complete repair
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A
Rating: 3 out of 5
Trusted site
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A
Rating: 3 out of 5
Very good site except the delivery time is too long
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A
Rating: 3 out of 5
The package went to the relay point and back to Sosav: a mystery. And I had to be threatening to get a 100% refund. I placed an order again, we'll see.
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A
Rating: 2 out of 5
A purchase, a disappointment... Not possible to judge.
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A
Rating: 2 out of 5
The parts are expensive (but arrive quickly all the same) and are of poor quality. My basket stayed on the site for a week, sometimes the delivery is free, sometimes not. The delivery, let's talk about it: you have to count much more than what is indicated for a home delivery! I've never seen that! However, the parts arrive in a parcel, they are very well packed and protected with an antistatic packaging.
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A
Rating: 3 out of 5
The site is not bad... but I will not return. I think I would have found much cheaper elsewhere. I'm not sure I'd recommend it to anyone. I'd rather go to Amazon for the same thing. I prefer to go to Amazon for the same thing...
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