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A
Rating: 3 out of 5
Very good site except the delivery time is too long
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Customer reviews of SOSAV
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 27 048 published reviews
Summary of reviews
SOSAV is praised for fast and reliable delivery, with many customers noting quick shipping, on-time arrival, and well-packaged, compliant parts that match descriptions. The store earns strong appreciation for clear, helpful repair instructions and tutorials, enabling users to successfully fix devices like phones and game controllers at reduced costs. Customers repeatedly highlight the quality of parts and the effectiveness of the repairs, from batteries to screens, with many mentioning easy installation and lasting performance. The overall experience is described as professional and trustworthy, with repeat orders and high willingness to recommend SOSAV.
Reviews 2 and 3 stars
Reset filtersA
Rating: 3 out of 5
The package went to the relay point and back to Sosav: a mystery. And I had to be threatening to get a 100% refund. I placed an order again, we'll see.
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A
Rating: 2 out of 5
A purchase, a disappointment... Not possible to judge.
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A
Rating: 2 out of 5
The parts are expensive (but arrive quickly all the same) and are of poor quality. My basket stayed on the site for a week, sometimes the delivery is free, sometimes not. The delivery, let's talk about it: you have to count much more than what is indicated for a home delivery! I've never seen that! However, the parts arrive in a parcel, they are very well packed and protected with an antistatic packaging.
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A
Rating: 3 out of 5
The site is not bad... but I will not return. I think I would have found much cheaper elsewhere. I'm not sure I'd recommend it to anyone. I'd rather go to Amazon for the same thing. I prefer to go to Amazon for the same thing...
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A
Rating: 2 out of 5
The order arrived quickly and the tool kit was very helpful. However I had many problems after the repair (following the sosav repair guide). Knowing that I had already repaired the screens of 3 other people's laptops before and it went very well. So I decided to buy a new laptop.
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A
Rating: 2 out of 5
The tactile beug
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A
Rating: 3 out of 5
Rear panel that comes off
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A
Rating: 3 out of 5
Very good responsiveness from the customer service side. Despite the fact that I had to wait 1 month after placing the order to receive the part. ( PS : Nice to put carambars to apologize )
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A
Rating: 3 out of 5
I am very satisfied, especially for the tuto that allowed me to repair myself my jack (xperia Z3 compact) however, this tuto also made me break one of my parts. I'm not sure if it's a good idea to use a phone that has a vibrator, but I'm not sure if it's a good idea to use a vibrator that has a vibrator. It's not too expensive so I'll fix it when I have time, but I'm still a little disappointed. Thank you for these tutorials!
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Rating: 3 out of 5
Thank you for being here
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A
Rating: 3 out of 5
I received the screen to repair my phone, but it doesn't work. So I contacted customer service and they asked me to send them a picture of both sides of the screen. I am now looking for someone who can take these pictures for me, because the only camera I had was my cell phone, which is not working anymore...
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A
Rating: 3 out of 5
bon site
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A
Rating: 3 out of 5
Very responsive contact, but very long delivery time
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A
Rating: 3 out of 5
Thank you for the great service.
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A
Rating: 3 out of 5
The site itself is very well done. Easy to order. I have nothing to say about the product itself, but before you buy, make sure the video explanation is there. The change of the camera glass is in itself very simple. The PROBLEM is that there was no video and I got bogged down taking everything apart and in the process, I messed up my screen. RESULT: I have to change my 250 screen. SNIFF SNIFF!!!!
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Rating: 3 out of 5
The quality of the screen is not the best ... but for the price it's still 2 times cheaper than Apple...
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Rating: 3 out of 5
positive: the repair manual to replace the battery negative: false advertising: the photo on the website does not correspond to the product received
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Rating: 3 out of 5
Fast and careful shipping. Quality parts. However, a small downside to the standard kit that are sold, for my part the screwdrivers were absolutely not adapted to my phone, no mention on this point, the kit is sold with the screen as the solution to repair your phone yourself, which I could not do.
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A
Rating: 2 out of 5
Either I'm really unlucky, or... Ordered touchscreen, rear window, center panel, and some accessories. Faulty touchscreen, faulty central tablecloth. A hundred euros lost.
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A
Rating: 3 out of 5
Average, your tuto to change the battery and screen are poorly done.1 video is essential
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A
Rating: 3 out of 5
The site is well done with well done tutorials.it's in the shipping that it was not. Sending a generic battery instead of an original...
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A
Rating: 3 out of 5
good accessibility . choice and availability of suite
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A
Rating: 3 out of 5
Well
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A
Rating: 3 out of 5
I had to send a negative review on the tools you recommended, this review was rejected so if the negative reviews are rejected the published comments have no value
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A
Rating: 2 out of 5
very disappointed because I ask a question about the duration of a battery for iphone5 bought 8 months ago and already out of service. no answer from you.
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A
Rating: 3 out of 5
received quickly well packaged but does not work
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Rating: 2 out of 5
I'm very pleased with the service and the quality of the product. I'm sure I'll be able to get it back to you in a few days. 5 days of supplies. It's reconditioning but it works and that's what's good. Thanks again
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A
Rating: 3 out of 5
Site well done!!! but, disappointed with the possibilities of sending because 4 mode of sending before the payment page, but only 2 possibilities Chronopost to 8.90 or 9.90, no other possibilities and more cardboard shipping and cardboard parts crushed, but the part has not suffered!!!
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A
Rating: 3 out of 5
Received on time. Item as described. The item was received on time and in good condition. The only drawback is that the gift wrapping was not included in the package. Otherwise nothing to say.
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Rating: 3 out of 5
Nothing to say about the kit (too early to talk about the reliability of the new battery), but tutorial lacking in details
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Rating: 3 out of 5
Fast delivery time announced but spare parts out of stock.
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Rating: 3 out of 5
Perfect, excellent quality and a lot of choice. Too bad for the delays and the restocking of the rarer pieces
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Rating: 3 out of 5
Material received quickly. But no assembly instructions are provided with the touchscreen, or even a description of the contents of the package. The website, meanwhile, offers a complete guide to disassemble the damaged screen but no guide to install the new glass.
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A
Rating: 3 out of 5
Correct website. However, some products are not very good quality it is necessary to inquire and lirr reviews.
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Rating: 3 out of 5
The service is very good, the shipping very secure. The only drawback is that the shipping costs are much too high compared to other sites for the same item.
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Rating: 3 out of 5
Not very fast
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Rating: 3 out of 5
When I order an official battery, I like to receive an official one, not a compatible one even if it works, to compensate the service department made me a commercial offer, that's why I put 3 stars.
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Rating: 3 out of 5
I made an order and a few days later they are out of stock and it delays my delivery, it's not serious that
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Rating: 3 out of 5
I'm very pleased with this product, it's a great product, it's very good, it's very good, it's very good, it's very good. I've been using it for a while now, but I'm not sure if it's a good idea to use it for a while.
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