Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 2 and 3 stars

Reset filters
A
anonymous A.
Rating: 3 out of 5
NOT BAD BUT STILL NEED THE MATERIAL TO WORK!!!!!!!
Translated reviews
A
anonymous A.
Rating: 3 out of 5
I'm very pleased with the quality of the product and the packaging. The postage is too expensive and the delivery is not fast enough.
Translated reviews
A
anonymous A.
Rating: 3 out of 5
Great products and delivery but difficult to contact you for ordering issues.
Translated reviews
A
anonymous A.
Rating: 2 out of 5
My first experience was not really conclusive. The reason was the page on your site. When I chose the screen for my IPhone 6 I based myself on the content of your page and the tutorial it contained but the tutorial did not correspond to the product listed on this page, hence the confusion. The result is that I received a screen that you called "complete" but not assembled and the replacement work is much more complicated (or impossible to do) than what is presented on the tutorial.
Translated reviews
Response from SOSAV
Hello, after checking, the tutorial for the assembled screen did indeed have an error on the product proposals. First of all, our apologies for this. We would like to offer you a discount as an apology. Could you please reply directly to [email protected]? We will find a solution.
A
anonymous A.
Rating: 3 out of 5
The site is relatively well designed. Maybe review the shipping of packages. An iPhone rear camera may not require a whole package especially when it is filled with paper and a carambar! A simple tracking letter to ship it and does not cost 6!
Translated reviews
A
anonymous A.
Rating: 3 out of 5
Some operations are delicate to take off some parts it is necessary to force well, perhaps to attract the attention...
Translated reviews
A
anonymous A.
Rating: 3 out of 5
Everything will depend on what happens next
Translated reviews
A
anonymous A.
Rating: 3 out of 5
Product conforms, but delivery time a little long, more than 10 days without news, following my phone call to the company, the product is sent in the stride?
Translated reviews
A
anonymous A.
Rating: 2 out of 5
No
Translated reviews
A
anonymous A.
Rating: 3 out of 5
I was supposed to receive my order the next day and chronopst did not know the opening hours of the relay store. They arrived too late. I had to wait until the next day.
Translated reviews
A
anonymous A.
Rating: 3 out of 5
slightly expensive elements
Translated reviews
A
anonymous A.
Rating: 3 out of 5
It is a site with very good prices and quality products. I am very pleased with the quality of the products. I ordered in June and received the part in August.
Translated reviews
A
anonymous A.
Rating: 2 out of 5
Despite the initial good choice of smartphone model SAMSUNG S4 ACTIVE, but, having wanted to consult the repair guide to appreciate the feasibility I was directed to the S4 guide which then routed me to order the part for an S4 instead of S4 Active. Delays +1 weekend, return at my expense!!!
Translated reviews
A
anonymous A.
Rating: 3 out of 5
I had to wait almost a month for a stock defect of a product ordered. The latter was not accurate at the order. I had to wait almost a month for a product that was not in stock when I ordered it. Very average in the communication with the customers.
Translated reviews
A
anonymous A.
Rating: 3 out of 5
I have been using this product for a while now and I am very pleased with the quality of the product and the service.
Translated reviews
A
anonymous A.
Rating: 3 out of 5
First order placed on 18/07 and debited the same day but never received! 15 days after refund, then second order for the same items but not ten percent off the first order and received it the following week!
Translated reviews
A
anonymous A.
Rating: 3 out of 5
I'm very pleased with the service and the quality of the product. I'm very pleased with the service and the quality of the product.
Translated reviews
A
anonymous A.
Rating: 3 out of 5
I received the wrong product. I received a full screen 5c instead.
Translated reviews
A
anonymous A.
Rating: 2 out of 5
I ordered a Samsung Galaxy Tab 2 battery, and I received a Samsung Galaxy Tab 4 battery. I sent a message to customer service, still no answer after 3 weeks.
Translated reviews
A
anonymous A.
Rating: 3 out of 5
For the screen, beautiful aspect, but the touch does not react as well as the original, the color rendering is correct, to see in the duration... For the battery apparently no concern to see the longevity ....
Translated reviews
A
anonymous A.
Rating: 2 out of 5
more than one month to receive it
Translated reviews
A
anonymous A.
Rating: 3 out of 5
Hello, I tried to call you by leaving a message, but no call back...
Translated reviews
A
anonymous A.
Rating: 3 out of 5
I managed to modify it but had some surprises
Translated reviews
A
anonymous A.
Rating: 3 out of 5
delivery a little slow
Translated reviews
A
anonymous A.
Rating: 2 out of 5
Correct delivery
Translated reviews
A
anonymous A.
Rating: 3 out of 5
Shipping costs 5euros, for a piece that is 5grams. An envelope costs less. But fast service.
Translated reviews
A
anonymous A.
Rating: 3 out of 5
The site is well done but I was tricked I had not seen that the product was not in stock My request for change of delivery address was not taken into account I waited 3 weeks before having the product
Translated reviews
A
anonymous A.
Rating: 3 out of 5
Order quickly taken into account and quickly delivered
Translated reviews
A
anonymous A.
Rating: 3 out of 5
screen quality far below the original
Translated reviews
A
anonymous A.
Rating: 3 out of 5
misleading the shipping costs are not free as advertised
Translated reviews
A
anonymous A.
Rating: 3 out of 5
Well
Translated reviews
A
anonymous A.
Rating: 3 out of 5
Asez bien
Translated reviews
A
anonymous A.
Rating: 3 out of 5
Good material, the screen works, delivery time too long for the material in restocking.
Translated reviews
A
anonymous A.
Rating: 2 out of 5
PRODUCT NOT COMPATIBLE WITH MY PHONE, THE GLASS SUPPOSEDLY EASILY REMOVABLE RESULT THE TABLECLOTH UNDER THE GLASS HS, GALAXY NOTE 4 HS
Translated reviews
A
anonymous A.
Rating: 2 out of 5
Fast service.
Translated reviews
A
anonymous A.
Rating: 3 out of 5
A good value for money, but an after-sales service that is not attentive enough. No telephone, so it is not always easy to be understood in writing, so in some cases I prefer to exchange by phone to better understand a problem. I really had a hard time making myself understood during an email exchange with a customer service representative. Just to make him understand that I was missing a USB cable for iPhone.
Translated reviews
A
anonymous A.
Rating: 2 out of 5
I ordered a complete screen for my LG G3 on this site. This one did not work... I had to send it back, I asked for a refund and it was refused. Instead I was offered an exchange of the defective part. I put 2 stars for the exchange of the part which was done without problem. Site to avoid for my part.
Translated reviews
A
anonymous A.
Rating: 3 out of 5
Well designed site with detailed tutorials
Translated reviews
A
anonymous A.
Rating: 3 out of 5
I'm sorry that in the description of the sale it is not marked that it's a reconditioned battery, but it should be specified.
Translated reviews
A
anonymous A.
Rating: 3 out of 5
I wanted to change the blootooth and wifi antenna and I can't get any network at all now. by following the DEG guide
Translated reviews