Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
Hello, the refurbished screen is less sensitive than the original and when you want to touch it on map it makes a big zoom. So not really satisfied!!! Nicola
Translated reviews
Response from SOSAV
Hello,
Thank you for your feedback.
I invite you to make the soap request directly on the website in order to launch the exchange procedure. All our parts are guaranteed, so don't hesitate.
Best regards Etienne.
F
Florian C.
Rating: 3 out of 5
following a purchase from 21/01/2024
I changed the part as in your video but it still won't load 😭
Translated reviews
L
Loïc R.
Rating: 3 out of 5
following a purchase from 12/01/2024
An item in the order was not for the right phone (return at our expense)
Translated reviews
G
Gobert A.
Rating: 3 out of 5
following a purchase from 11/12/2023
Mitigated, expensive site
Translated reviews
T
Thomas K.
Rating: 3 out of 5
following a purchase from 18/12/2023
The joystick works, but in the universal kit the size of the three-headed screwdriver does not correspond to the size of the switch screws, and the screw heads are destroyed.
Translated reviews
P
Philippe O.
Rating: 3 out of 5
following a purchase from 31/10/2023
cde chassis/screen redmi note 8 pro, replacement ok. Except for the proximity sensor, inoperative, the screen flashes when using the phone. In fact, on the chassis, instead of 3 small holes, there are only 2. That's a shame, so dismantle the proximity sensor and no more flashing, but no screen shutdown near the cheek when making a phone call.
Translated reviews
Response from SOSAV
Hello,
Thank you for your feedback.
I invite you to make the soap request directly on the website in order to launch the exchange procedure. All our parts are guaranteed, so don't hesitate.
Best regards Etienne.
H
Hippolyte V.
Rating: 3 out of 5
following a purchase from 05/12/2023
the package did not fully correspond to the description
Translated reviews
P
Peter H.
Rating: 3 out of 5
following a purchase from 26/11/2023
correct delivery, but I find it strange that the battery has already lost 5% of its capacity after 10 days
Translated reviews
A
Alain L.
Rating: 3 out of 5
following a purchase from 01/12/2023
Difficulties at the beginning to have access to my account and to validate the delivery, but after rectification of your share, return to the normal one.
Translated reviews
D
David C.
Rating: 2 out of 5
following a purchase from 08/11/2023
Items (screen and battery) described as original, but which are not.
Translated reviews
Response from SOSAV
Hello,
You took iPhone parts, we don't sell original parts on this. It's compatible by default. Under no circumstances do we indicate on the site that it is an original product.
Yours faithfully
G
gilles C.
Rating: 3 out of 5
following a purchase from 09/11/2023
the suction cup in the kit is twisted and ... unusable, doesn't stick at all, the plastic of the instruments is too soft, I had to use my own tools... the part itself works
Translated reviews
N
Nicolas L.
Rating: 3 out of 5
following a purchase from 02/11/2023
I ordered and paid for my order but it had not been sent. I had to make a complaint on the website.
Translated reviews
F
Fred G.
Rating: 3 out of 5
following a purchase from 01/11/2023
Battery as described but poor quality tool kit, the pentalobe screwdriver was deformed the first time it was loosened, forcing me to go and buy a kit from Leroy Merlin (Tivoly kit) to change the battery on my daughter's iPhone.
Translated reviews
J
Jérémy C.
Rating: 2 out of 5
following a purchase from 16/10/2023
Original battery replaced, barely 10 hours autonomy without intensive use. Doesn't make you want to repair... Regarding the site, shipping is fast and accurate.
Translated reviews
Response from SOSAV
Hello,
In this case I invite you to make the request of sav on the site.
The product is guaranteed for 2 years.
Best regards.
A
Adel K.
Rating: 2 out of 5
following a purchase from 28/09/2023
not sturdy enough, kit items are curly after repair, still a useful kit
Translated reviews
Response from SOSAV
Hello,
In this case, I invite you to make a request directly on the website in order to launch the exchange procedure.
Best regards.
L
Louis V.
Rating: 3 out of 5
following a purchase from 14/03/2022
I received half my coli
Translated reviews
M
Mickaël A.
Rating: 2 out of 5
following a purchase from 04/10/2023
Hello, unfortunately I never managed to divide the first two vices of my Iphone X in order to open it and change the screen... Right from the start, there was a gap between the screwdriver supplied and the vices...
Translated reviews
Response from SOSAV
Hello,
Then please contact us. We are available to help you.
Best regards Etienne.
N
nicolas L.
Rating: 2 out of 5
following a purchase from 10/09/2023
Delivery OK. However, the product doesn't look like it does in the installation video and, as a result, installation is much more complicated than shown (with a failed result as far as I'm concerned).
Translated reviews
A
arnaud T.
Rating: 3 out of 5
following a purchase from 06/09/2023
Fast delivery. I ordered an Iphone battery but the stickers didn't come with it. Too bad the site doesn't remind me.
Translated reviews
N
Nicolas D.
Rating: 3 out of 5
following a purchase from 29/08/2023
The plastic support for the brightness sensor was missing (plastic part between the screen and the sensors). I had to dismantle it on the old screen at the risk of damaging it. But it's a replacement, I'm aware that it's not the same as the original.
Translated reviews
G
Geneviève M.
Rating: 3 out of 5
following a purchase from 17/07/2023
Fast, accurate delivery
Translated reviews
N
Noah B.
Rating: 3 out of 5
following a purchase from 05/08/2023
Order placed on Saturday evening with chronopost express delivery option before 1pm the next day. On Sunday no parcel, no e-mail, received 2 days later. You could have specified that you don't take care of orders on Sundays, that would have saved me an extra 10€.
Translated reviews
Response from SOSAV
Salve,
Non lavoriamo la domenica e nemmeno il cronopost, come può immaginare... È indicato direttamente sul sito.
Cordiali saluti Etienne.
H
hugues L.
Rating: 3 out of 5
following a purchase from 19/06/2023
Hello, I received the item, quickly, in good condition, but unfortunately, it was the top microphone, to speak, that I needed!!! Error!!! And in, you do not have it in stock and impossible to find it on the net!!! :((((
Translated reviews
E
Emanuel T.
Rating: 3 out of 5
following a purchase from 28/07/2023
Screen received on time but very disappointed that no tools were supplied.
Translated reviews
Response from SOSAV
Salve,
Gli strumenti sono sempre un'opzione a destra del pezzo di ricambio.
Cordiali saluti.
G
GERALDINE A.
Rating: 3 out of 5
following a purchase from 01/07/2023
Iphone button purchased only partially works. When changing the button, the front camera stopped working.
Translated reviews
Response from SOSAV
Salve,
Se questo è il caso, le suggerisco di fare una richiesta di assistenza per avviare la procedura di sostituzione.
Inoltre, il tasto home non è collegato alla fotocamera anteriore, quindi deve esserci un problema di assemblaggio.
Cordiali saluti.
Y
Yohann P.
Rating: 3 out of 5
following a purchase from 10/07/2023
Well presented site, well explained and simple tutorials. However, the battery doesn't seem to perform any better than my old one. I have to recharge 2 times to last a day with moderate use.
Translated reviews
Response from SOSAV
Salve,
Grazie per le informazioni, in questo caso la invito a fare la richiesta di cambio online sul sito.
Il prodotto è garantito, quindi non esiti.
Cordiali saluti.
H
Henri Z.
Rating: 3 out of 5
following a purchase from 26/06/2023
I ordered a charging connector kit for an iPhone SE. The connector received was a reconditioned used model. The charging and jack connectors had traces of wear and black marks. The stickers on the tablecloth had been ripped off and didn't fit. I fitted this set because I couldn't wait, and fortunately it was functional, which is why I gave it 3 stars. But I would have liked to have been warned at the time of purchase and that's why I took 2 off.
Translated reviews
R
Romain F.
Rating: 3 out of 5
following a purchase from 07/06/2023
I'm not sure, the shipment is fast & careful, it's not my first order but the screen I received does not have the same screen size as the original (I had ordered an EOM, quality noted as identical to the manufacturer) I have black borders along my screen. SOSAV has offered me a return, but I'm afraid I'll damage the phone if I have to reassemble it, if a new screen without this defect is available.
Translated reviews
F
Franck A.
Rating: 3 out of 5
following a purchase from 05/06/2023
the compatible screen is not complete, in particular the front camera is held in place by a transparent plastic form glued to the screen. This is not shown on the video, and it's not easy to remove and reattach.
Translated reviews
A
Andranik E.
Rating: 2 out of 5
following a purchase from 25/05/2023
The screwdriver allowed me to unscrew two screws and then damage the others ... I don't recommend tools. The tutorial is correct. As for the spare part, I'll have to wait and see.
Translated reviews
Response from SOSAV
Salve,
In questo caso la invito a fare la richiesta direttamente sul sito. Al fine di avviare la procedura di scambio.
Grazie. Etienne.
M
Marc D.
Rating: 3 out of 5
following a purchase from 21/05/2023
Fast delivery and material in good condition. Unfortunately, the pentoformic screwdriver is not of great quality. very quickly chipped:-(
Translated reviews
M
Michel D.
Rating: 2 out of 5
following a purchase from 15/04/2023
Nice site, good prices. I was hoping to get a quality battery.
Translated reviews
M
Melanie F.
Rating: 3 out of 5
following a purchase from 25/04/2023
The gasket I received was not suitable for my iPhone 8 but probably for an iPhone 8 Plus .... I did the repair without ...
Translated reviews
B
Bruno M.
Rating: 3 out of 5
following a purchase from 19/04/2023
The material was not complete and different from the video but I still managed to change my screen
Translated reviews
Response from SOSAV
Salve,
Grazie per questo feedback.
Può dirmi cosa manca? La invitiamo a contattarci direttamente attraverso il sito web.
Cordiali saluti Etienne.
W
Wasson W.
Rating: 3 out of 5
following a purchase from 13/04/2023
SOSAV service is perfect in quality and delivery time. On the other hand, your partner Chronopost is not up to par, deadlines not respected for a Chronopost Express.
Translated reviews
D
Dayane R.
Rating: 3 out of 5
following a purchase from 08/04/2023
After 3 days the power button is no longer functional I can't turn off my phone although I can still use the fingerprint recognition function.
Translated reviews
Response from SOSAV
Salve,
In questo caso la invito a fare una richiesta di assistenza direttamente sul sito per avviare la procedura di cambio.
I prodotti sono garantiti.
Cordiali saluti, il servizio post-vendita.
B
Bryan P.
Rating: 3 out of 5
following a purchase from 03/04/2023
Delivery is perfect but that's not the problem... The caps wear out at a crazy speed! In just 1 week they are already smooth on the bottom... I thought they would be exactly like the official ones but it's not the case... First and last order unfortunately.
Translated reviews
D
Damien T.
Rating: 3 out of 5
following a purchase from 31/03/2023
Product conforms but takes a long time to ship.
Translated reviews
N
Noreddine B.
Rating: 2 out of 5
following a purchase from 28/03/2023
The model of screen protector received does not correspond to the one presented in the explanatory video. It does not fit the same way. I am not sure if I have succeeded in the installation. I received a screen protector of the brand hoco
Translated reviews
F
Francois M.
Rating: 2 out of 5
following a purchase from 03/03/2023
Fast and part corresponds to my expectations.
Translated reviews
We use cookies for audience measurement and improving user experience.
English 
Français 
Español 
Italiano 
Deutsch 