Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 973 published reviews
5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 2, 4 and 5 stars

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F
Franck T.
Rating: 5 out of 5
following a purchase from 07/05/2021
Good service
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A D.
Rating: 5 out of 5
following a purchase from 26/06/2021
Correct product, fast shipping
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Jacques L.
Rating: 5 out of 5
following a purchase from 25/06/2021
Ras
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Philippe P.
Rating: 5 out of 5
following a purchase from 27/06/2021
Perfect!
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Michel O.
Rating: 5 out of 5
following a purchase from 23/06/2021
Everything went well
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Emmanuel O.
Rating: 5 out of 5
following a purchase from 22/06/2021
One item missing from the kit, new kit sent back in less than 24 hours after contact with customer service. Fast, and customer friendly, I recommend.
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Muriel B.
Rating: 5 out of 5
following a purchase from 06/05/2021
Perfect, competent customer service that responds very quickly. I recommend!!!
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Olivier W.
Rating: 5 out of 5
following a purchase from 02/06/2021
Fast service and great follow up. I had a problem with a defective product, and received a new product back that resolved the issue. I have had a problem with a faulty product and received a new product back which resolved the issue. The support was friendly and efficient. I can only recommend this company.
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Raphael G.
Rating: 5 out of 5
following a purchase from 27/05/2021
The tool kit and external speaker on my oneplus6t are perfect. And very good relationship with the employees! I recommend SOSAV! Good luck!
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Christian J.J. P.
Rating: 5 out of 5
following a purchase from 25/06/2021
After seeing the video on Youtube, I decided to change the battery of my iPhone myself. I ordered my battery and its replacement kit from Sosav and received it 2 days later,
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Jacques M.
Rating: 5 out of 5
following a purchase from 24/06/2021
Very fast and conforms to the order
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Christian M.
Rating: 5 out of 5
following a purchase from 23/06/2021
I am very pleased with the service and the quality of the product. Well protected parcel
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Marie Josée F.
Rating: 4 out of 5
following a purchase from 24/06/2021
The package arrived on schedule! 👍🏼
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Raphael M.
Rating: 4 out of 5
following a purchase from 18/06/2021
a little long for delivery but the products were perfect
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Ricardo D.
Rating: 4 out of 5
following a purchase from 24/06/2021
The only downside is that I have a tool that has rounded the head of my screw so I need to find a solution to remedy that.
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Alain L.
Rating: 5 out of 5
following a purchase from 21/06/2021
Very clear site, fast ordering and delivery. Perfect
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Jean-Marie E.
Rating: 4 out of 5
following a purchase from 20/06/2021
Serious and reactive store.
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Jimmy C.
Rating: 5 out of 5
following a purchase from 24/06/2021
Very satisfied, fast, efficient and respectful of their customers. I recommend it to everyone.
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Adrien D.
Rating: 5 out of 5
following a purchase from 23/06/2021
Well received
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Alain T.
Rating: 5 out of 5
following a purchase from 14/06/2021
Still going strong, even for overseas ☺
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yvan B.
Rating: 5 out of 5
following a purchase from 23/06/2021
Perfect
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Nour-eddine D.
Rating: 5 out of 5
following a purchase from 23/06/2021
efficient and responsive
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Tony R.
Rating: 4 out of 5
following a purchase from 19/06/2021
Communication by email OK, Deadlines OK, Reception part OK but packaging package a little fragile.
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Alexandre E.
Rating: 2 out of 5
I've been waiting for over a month to receive my order...
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Response from SOSAV
Salve,

Grazie per il tuo commento e con le scuse per il ritardo!
A causa di un problema di produzione, i nostri fornitori hanno purtroppo avuto ulteriori ritardi nel rifornimento :/

Il nostro team rimane a vostra disposizione e vi augura un'ottima giornata :)

Auguri,
Il team di SOSav.fr
J
Joaquim D.
Rating: 5 out of 5
following a purchase from 22/06/2021
Good morning, received and already installed.
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Sonia D.
Rating: 5 out of 5
following a purchase from 19/06/2021
Great! I recommend it.
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Florian S.
Rating: 4 out of 5
following a purchase from 21/06/2021
The products did not precisely match the antenna model for the PS4 (no possibility to choose the precise version of the antenna for PS4 and therefore too short cable).
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Yves B.
Rating: 5 out of 5
following a purchase from 24/05/2021
The time to supply a missing part is a bit long, but otherwise very good. Fast delivery and parts well packed in anti electrostatic bags.
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Francois L.
Rating: 5 out of 5
following a purchase from 01/06/2021
Fast and efficient, with a very good quality/price ratio.
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Jean-François F.
Rating: 4 out of 5
following a purchase from 10/05/2021
Product conforms to my expectations, only problem is that the delivery time is much too long.
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raphael P.
Rating: 5 out of 5
following a purchase from 20/06/2021
Fast service
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Salvatore S.
Rating: 4 out of 5
I ordered a full screen iphone 5, and a battery because that of origin had swollen despite perfect autonomy, without localization lasted about 5 gg. For the screen is perfect nothing to say, but the new battery made in China has an autonomy of 2 days without location, a little disappointed
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Response from SOSAV
Salve,

Grazie per il tuo feedback e ci dispiace vedere che non sei completamente soddisfatto del prodotto che hai ordinato.

Tuttavia, notiamo che non hai ancora contattato il nostro team per questo problema: non esitare a scriverci a [email protected] in modo che possiamo essere informati di questa informazione e trovare una soluzione rapidamente :-)

Vi auguriamo una buona giornata e restiamo a vostra disposizione se necessario.

Cordiali saluti,
Il team di SOSav.fr
N
Nicolas R.
Rating: 5 out of 5
following a purchase from 19/06/2021
quality and fast shipping
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Paul L.
Rating: 2 out of 5
Too long a delay
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Response from SOSAV
Salve,

Grazie per il tuo commento e con le scuse per il ritardo!
A causa di un problema di produzione, i nostri fornitori hanno purtroppo avuto ulteriori ritardi nel rifornimento :/

Il nostro team rimane a vostra disposizione e vi augura un'ottima giornata :)

Auguri,
Il team di SOSav.fr
G
Gilles P.
Rating: 5 out of 5
following a purchase from 20/06/2021
Perfect
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Gregory C.
Rating: 4 out of 5
following a purchase from 18/06/2021
Fast delivery and correct material. Thank you.
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mathieu P.
Rating: 5 out of 5
following a purchase from 17/06/2021
Satisfied
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Fabrice V.
Rating: 5 out of 5
following a purchase from 17/06/2021
Very good
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Solène D.
Rating: 5 out of 5
following a purchase from 18/06/2021
Very good
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Pierre W.
Rating: 5 out of 5
following a purchase from 17/06/2021
Perfect, fast and accurate delivery
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