Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews
5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 2, 4 and 5 stars

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G
Gambet Z.
Rating: 5 out of 5
following a purchase from 03/08/2025
Good
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Jose F.
Rating: 5 out of 5
following a purchase from 31/07/2025
Detailed explanations. Product as described. I recommend.
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Bruno M.
Rating: 5 out of 5
following a purchase from 30/07/2025
in accordance with the order
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Arnaud H.
Rating: 5 out of 5
following a purchase from 30/07/2025
Fast and compliant delivery. Thank you.
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Frederic A.
Rating: 5 out of 5
following a purchase from 29/07/2025
Perfect! Fast delivery and product in great condition. Thank you.
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Paulo L.
Rating: 5 out of 5
following a purchase from 29/07/2025
in accordance with what can be seen over time now
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Thomas A.
Rating: 5 out of 5
following a purchase from 29/07/2025
Yes, fast delivery and top quality tools!
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Fabien B.
Rating: 5 out of 5
following a purchase from 25/07/2025
Very satisfied with the order. Always quality items.
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dominique C.
Rating: 5 out of 5
following a purchase from 27/07/2025
excellent
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Odin M.
Rating: 2 out of 5
following a purchase from 27/07/2025
The tools did not match the screws and the tutorials, 1st shipment received with damaged sealing gasket
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Response from SOSAV
Hello Odin,

Thank you for your feedback. We are sorry to hear that your experience with SOSAV did not meet your expectations. Your comments are valuable and help us improve our services. We will look into the issues you encountered regarding the tools and the sealing gasket. Please do not hesitate to contact us directly to resolve this situation and ensure your satisfaction.

Best regards,
The SOSAV team
C
christophe A.
Rating: 5 out of 5
following a purchase from 26/07/2025
Very clear tutorial video.
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Aurelie L.
Rating: 5 out of 5
following a purchase from 23/07/2025
Fast and careful delivery. Quality after-sales service
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Morad B.
Rating: 4 out of 5
following a purchase from 17/07/2025
Quick is no problem with the part for now but I take away 1 star because of the price of the part being way too high compared to the competition's price
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Claudine G.
Rating: 4 out of 5
following a purchase from 22/07/2025
Good
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SEBASTIEN L.
Rating: 5 out of 5
following a purchase from 25/07/2025
Great. Perfect
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Francis G.
Rating: 5 out of 5
following a purchase from 24/07/2025
Perfect
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Jérémy G.
Rating: 5 out of 5
following a purchase from 23/07/2025
Order processed quickly and carefully sent.
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Baptiste I.
Rating: 5 out of 5
following a purchase from 23/07/2025
Ras, all in order
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Lysla C.
Rating: 5 out of 5
following a purchase from 07/07/2025
Perfect as always. Fast delivery and product as described. My equipment charges quickly.
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Aude T.
Rating: 5 out of 5
following a purchase from 22/07/2025
top
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Jean Louis L.
Rating: 5 out of 5
following a purchase from 21/07/2025
Order and delivery impeccable. Satisfaction: OK.
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elisabeth B.
Rating: 5 out of 5
following a purchase from 21/07/2025
Great
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patrice F.
Rating: 5 out of 5
following a purchase from 17/07/2025
Perfectly in accordance with the descriptions
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Caroline F.
Rating: 5 out of 5
following a purchase from 17/07/2025
Very good, as described, I was able to make the repair without any problem
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Jean-Yves C.
Rating: 5 out of 5
following a purchase from 12/07/2025
Product conforms to my request and was delivered quickly in suitable packaging
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Nouara C.
Rating: 5 out of 5
following a purchase from 17/07/2025
Very well!
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Danny A.
Rating: 5 out of 5
following a purchase from 15/07/2025
Very effective
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Emilien B.
Rating: 5 out of 5
following a purchase from 16/07/2025
Fast and efficient
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jean françois K.
Rating: 5 out of 5
following a purchase from 16/07/2025
perfect!
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Sébastien D.
Rating: 5 out of 5
following a purchase from 12/07/2025
As usual, I am satisfied with my order on this site. Parts available, fast delivery. I recommend.
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Dominique L.
Rating: 5 out of 5
following a purchase from 08/07/2025
I found an explanatory video to change the battery of my phone, very well explained. Today, I was able to detach the back of the device, but I don't have the right screwdriver, I'm waiting for a response regarding its size. The site is well made.
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Julie T.
Rating: 5 out of 5
following a purchase from 10/07/2025
The left joystick of my daughter's Nintendo Lite was broken, I ordered a joystick and a kit. With the SOSav video on YouTube explaining how to change a joystick, I managed to repair it! At first, it wouldn't turn on anymore, but after checking, it was the battery sensor that I had put back incorrectly. Anyway, thank you very much, and I recommend it for what I ordered.
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Nicolas C.
Rating: 5 out of 5
following a purchase from 07/07/2025
Fast and compliant delivery, nothing to report
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Amine M.
Rating: 2 out of 5
following a purchase from 07/07/2025
I ordered an iPhone 14 screen, and the quality of the screen is mediocre while I ordered a screen for 60€ of basic quality. The screen that displays the time is half, etc
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Response from SOSAV
Hello,
Thank you for this feedback.
In this case, I invite you to make the contact request directly on the website to initiate the exchange procedure. Thank you.
Best regards, Pierre.
C
Catherine S.
Rating: 5 out of 5
following a purchase from 06/07/2025
Very well
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Laurent N.
Rating: 5 out of 5
following a purchase from 30/06/2025
Perfect, arrived quickly. With everything needed in tools. I recommend
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eric D.
Rating: 4 out of 5
following a purchase from 01/07/2025
Product conforms, just missing the gasket between the glass and the casing and also the small triwing screwdriver.
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YVES D.
Rating: 5 out of 5
following a purchase from 01/07/2025
Great fast service, replaced part works perfectly, the only weak point is that the screwdriver head from the kit broke, too fragile, other than that everything is fine.
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Jean pierre M.
Rating: 5 out of 5
following a purchase from 02/07/2025
Very satisfied.
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Jean-Luc B.
Rating: 5 out of 5
following a purchase from 01/07/2025
Order Tuesday afternoon received Monday morning in the mailbox Well packaged thank you
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