Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 973 published reviews
5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 2, 4 and 5 stars

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L
Laurent A.
Rating: 4 out of 5
following a purchase from 23/04/2021
Delivery respected and on time
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J
jean-charles G.
Rating: 5 out of 5
following a purchase from 18/04/2021
Ordered a screen for lumia 1520, well received and works great
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J
Jean P.
Rating: 5 out of 5
following a purchase from 19/05/2021
Perfect
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B
beby R.
Rating: 5 out of 5
following a purchase from 19/05/2021
I received my order quickly and in good condition. I recommend sosav.
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Antonin S.
Rating: 5 out of 5
following a purchase from 18/05/2021
Product conforms to expectations and is efficient
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F
Franck M.
Rating: 4 out of 5
Ordered tools to take apart my smartphone and replace the battery. Alas I was a bad operator, because I ruined my phone trying to access the battery. Returned my order and refunded without discussion.
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Response from SOSAV
Ciao Frank,

Grazie per il suo commento e ci dispiace che questa operazione non abbia avuto successo...

La prossima volta!

Il nostro team è sempre disponibile se hai bisogno di assistenza, quindi non esitare :-)

Cordiali saluti,
Il team di SOSav.fr
E
Eric K.
Rating: 4 out of 5
following a purchase from 18/05/2021
Functional product and fast delivery
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Rameau M.
Rating: 5 out of 5
following a purchase from 18/05/2021
Very good quality materials.
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Julien D.
Rating: 4 out of 5
following a purchase from 17/05/2021
I had a mistake in the preparation of the order, but the service was very good!
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Mohamed B.
Rating: 5 out of 5
following a purchase from 16/04/2021
Very serious I had a problem it was solved very quickly
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Francois D.
Rating: 4 out of 5
following a purchase from 29/04/2021
I am very pleased with the choice, speed of delivery, and the quality of the follow-up if a problem arises.
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arnaud L.
Rating: 4 out of 5
following a purchase from 17/05/2021
Good product in a reasonable time frame
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Olivier M.
Rating: 5 out of 5
following a purchase from 17/05/2021
Everything perfect
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M
Matthieu C.
Rating: 5 out of 5
following a purchase from 17/05/2021
Very good 👌🏻 except model to put the screws not quite well represented for some part and location otherwise top
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Olivier V.
Rating: 5 out of 5
following a purchase from 17/05/2021
finally the right product in a short time
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pascal D.
Rating: 5 out of 5
following a purchase from 16/05/2021
Ras
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D
Djamel B.
Rating: 5 out of 5
following a purchase from 16/05/2021
Excellent as usual, the parts are of very good quality and the shipping is fast. I recommend
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franck J.
Rating: 5 out of 5
following a purchase from 16/05/2021
super PRO
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D
damien T.
Rating: 5 out of 5
following a purchase from 16/05/2021
Fast delivery and product as described, I recommend
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Pierre S.
Rating: 5 out of 5
following a purchase from 14/05/2021
The package was received promptly and conformed to the order.
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M
marc M.
Rating: 5 out of 5
following a purchase from 15/05/2021
Impeccable
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Emmanuel H.
Rating: 5 out of 5
following a purchase from 14/05/2021
The product was received very quickly. The product was very fast and the YouTube tutorial was great. Thank you
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J
Jacques Q.
Rating: 5 out of 5
following a purchase from 17/05/2021
Speed Bravo to the whole team Thank you
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jean marc B.
Rating: 5 out of 5
following a purchase from 14/05/2021
Bon
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C
CELINE F.
Rating: 4 out of 5
following a purchase from 09/04/2021
The delay was a little longer, but otherwise very good!
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RIPOLL A.
Rating: 4 out of 5
following a purchase from 29/03/2021
Service correct
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F
François D.
Rating: 5 out of 5
following a purchase from 12/05/2021
Great! A perfect follow-up and a perfect quality! A thousand THANKS!!!
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Nicolas J.
Rating: 5 out of 5
following a purchase from 09/05/2021
Nickel, perfect site
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F
frederic L.
Rating: 5 out of 5
following a purchase from 12/05/2021
Very good
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GUY R.
Rating: 5 out of 5
following a purchase from 13/05/2021
tres bon service merci
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C
Cyril C.
Rating: 5 out of 5
following a purchase from 13/05/2021
The material is in order, delivered on time. I have even recommended the site to friends.
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Salvo P.
Rating: 5 out of 5
following a purchase from 13/05/2021
Parts received very quickly.
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Olivier R.
Rating: 5 out of 5
following a purchase from 13/05/2021
Fast delivery, good packaging and price
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L
Loris P.
Rating: 5 out of 5
following a purchase from 14/05/2021
Impeccable!
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E
Eliot M.
Rating: 2 out of 5
The site says that the part is sent the same day if ordered before 3pm. What I did. During my purchase I was offered several delivery rates. I choose the cheapest. Order validated. I receive an email telling me that the delivery rate I chose is not adapted to my order and that I have to pay 4 euros more... Then the days pass without any news of my order. Result, order received 1 week later and delivery costs higher than expected ... Not convinced. This will be my one and only purchase on this site.
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Response from SOSAV
Ciao Eliot,

Grazie per la sua recensione e ci dispiace che la sua esperienza non sia stata ideale.

In effetti, avete selezionato una consegna in lettera semplice, tuttavia la volumetria del vostro ordine (schermo iPad) non ci ha permesso di fare la spedizione in una busta.

Ci dispiace che questa fase del suo acquisto non sia stata più fluida e chiara nell'uso, in effetti questa modalità di consegna non avrebbe dovuto essere proposta per il prodotto da lei selezionato.

Restiamo a vostra disposizione e ci scusiamo ancora una volta per l'inconveniente causato da questo problema di navigazione.

Buona giornata.

Cordiali saluti,
Il team di SOSav.fr
C
celine A.
Rating: 5 out of 5
following a purchase from 14/05/2021
Very good
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Brice K.
Rating: 5 out of 5
following a purchase from 13/05/2021
perfect
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Xavier H.
Rating: 5 out of 5
following a purchase from 14/05/2021
Fast delivery, product conforms to specifications, I recommend
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Maxime F.
Rating: 5 out of 5
following a purchase from 13/05/2021
Nothing to say, everything is perfect.
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Luc M.
Rating: 5 out of 5
following a purchase from 13/05/2021
Very good
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