Customer reviews of SOSAV

9,3 /10

Based on 26 973 published reviews

5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 2, 4 and 5 stars

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christophe S.

Published on 24/05/2021 à 05h55 following a purchase from 15/04/2021

Responsive and attentive team

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Gildas B.

Published on 23/05/2021 à 21h47 following a purchase from 11/05/2021

Fast delivery and products as expected

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FABRICE G.

Published on 23/05/2021 à 18h45 following a purchase from 11/05/2021

The order was received on time and within budget.

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Miguel M.

Published on 23/05/2021 à 18h07 following a purchase from 11/05/2021

Thanks to Sophie from the support team for her daily reactivity to my questions about the compatibility of the screen block for my iMac 27 and to the reception by the seller on their site for the withdrawal of the goods. For a slab sold 499€ at the beginning these last days, it passed to 417€ yesterday and by navigating on the site I received a notification do not leave with promotional code = PARTEZPAS with -15% ....je jumps on the occaz and buys the last model in stock for 355€ that is to say -30%! Moral: prefer French and local companies like SOSav (Specialized in mobile phones among others, the site SOSav was created in 2013 by Mikael Thomas and Sebastien Cornec on the model of the American iFxit.) with such a promptness that it is at the level of the support mail and the preparation of orders that even Aliexpress does not align itself because sold more than 500€ without counting the delivery times

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Robert P.

Published on 23/05/2021 à 14h01 following a purchase from 11/05/2021

Super nothing to say I highly recommend

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Anthony V.

Published on 23/05/2021 à 12h11 following a purchase from 01/02/2021

I took a long time to receive my order, due to a shortage, I regret the lack of communication on this subject. I'm very pleased with the service and the quality of the product.

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Jérémy G.

Published on 22/05/2021 à 14h26 following a purchase from 07/05/2021

My order arrived safely and completely satisfied with SOSAV

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Guillaume O.

Published on 22/05/2021 à 13h40 following a purchase from 11/05/2021

First time I've bought and changed the battery in my IPhone. Fast service, good product and very clear tuto. It's very impressive when you're not used to opening devices but you're proud to have succeeded in the operation. I recommend it!

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Jean-Claude B.

Published on 22/05/2021 à 10h28 following a purchase from 11/05/2021

Correct delivery and the product is easy to assemble

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alain L.

Published on 22/05/2021 à 06h03 following a purchase from 09/05/2021

super fast very good material i recommend sosav thank you alain

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Fabrice S.

Published on 22/05/2021 à 05h34 following a purchase from 08/05/2021

Perfect! I recommend

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Didier T.

Published on 21/05/2021 à 18h02 following a purchase from 22/04/2021

serious site order received on time

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lionel B.

Published on 21/05/2021 à 17h29 following a purchase from 11/05/2021

Very fast order I am completely satisfied

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JOURDAIN Y.

Published on 21/05/2021 à 15h43 following a purchase from 10/05/2021

Very good product. Tuto impeccable . Good price

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raymond D.

Published on 21/05/2021 à 15h28 following a purchase from 11/05/2021

to continue

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Matthieu K.

Published on 21/05/2021 à 15h20 following a purchase from 28/04/2021

Very good experience. Ordering on the website is very easy. The delivery, on site, went very well.

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CEDRIC A.

Published on 21/05/2021 à 14h33 following a purchase from 26/04/2021

Very helpful, good advice, friendly, real pros

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Kevin C.

Published on 21/05/2021 à 12h37 following a purchase from 14/04/2021

Order shipped quickly as soon as they had stock. Well packaged and well cared for. Satisfied with my purchase!

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Alain L.

Published on 21/05/2021 à 10h43 following a purchase from 10/05/2021

The product is in perfect condition and the assembly tutorial is perfect...

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pierre L.

Published on 21/05/2021 à 09h06 following a purchase from 06/05/2021

product conforms. fast delivery. RAS

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Romain G.

Published on 20/05/2021 à 20h03 following a purchase from 08/05/2021

Fast and accurate shipping.

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guillaume P.

Published on 20/05/2021 à 18h07 following a purchase from 08/05/2021

I have ordered three times on this site and once I asked a question. I have immediately an answer despite the weekend. Being a pro in other areas, I realize that the service is very responsive and good quality. I wish you all the best.

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Cyril G.

Published on 20/05/2021 à 16h40 following a purchase from 08/05/2021

Impeccable

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GILLES R.

Published on 20/05/2021 à 16h27

order not received on time

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Response from SOSAV Published on 21/05/2021

Ciao Gilles,

Grazie per il suo commento e ci dispiace leggere queste informazioni...

Come indicato nella scheda del prodotto al momento dell'ordine, l'articolo non era disponibile per la spedizione immediata ma entro 7-15 giorni inizialmente.

Di conseguenza, l'ordine diventa un "pre-ordine", il che significa che abbiamo bisogno di raccogliere il pagamento per poter ordinare il prodotto mancante dal nostro fornitore.

Questo ritardo è trasmesso in tempo reale dal nostro fornitore ed è probabile che fluttui a seconda del periodo, ci scusiamo per l'inconveniente che questo ritardo può aver causato.

Sfortunatamente siamo dipendenti dai tempi di consegna dei fornitori quanto voi, e stiamo facendo del nostro meglio per trovare soluzioni efficienti per garantire che riceviate il vostro ordine rapidamente.

Non esitate a contattarci, siamo a vostra disposizione.

Cordiali saluti,
Il team di SOSav.fr

linda R.

Published on 20/05/2021 à 15h33 following a purchase from 09/05/2021

Everything is perfect as usual! Fast, efficient and inexpensive. The video guides for replacing parts are very well done! THANK YOU SOSAV!!!

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jean-michel V.

Published on 20/05/2021 à 15h24 following a purchase from 09/05/2021

fast and compliant

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Thierry U.

Published on 20/05/2021 à 14h35 following a purchase from 10/05/2021

Product conforms. Fast delivery.

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Richard G.

Published on 20/05/2021 à 14h33 following a purchase from 09/05/2021

I am happy with the product but it seems that information is lost because the Post Office asked me for more information, so they took 48 hours to send me my parcel hope that it does not happen more

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Hippolyte C.

Published on 20/05/2021 à 14h28 following a purchase from 09/05/2021

Very professional, item received quickly in perfect condition.

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Cécile D.

Published on 20/05/2021 à 13h55 following a purchase from 10/05/2021

Easy to place order and package arrived quickly

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Michel M.

Published on 20/05/2021 à 13h33 following a purchase from 18/02/2021

The delivery times were not respected but the company always replied to my emails with solutions.

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Nicolas A.

Published on 20/05/2021 à 13h18 following a purchase from 09/05/2021

Fast, efficient and serious.

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CEDRIC D.

Published on 20/05/2021 à 11h21 following a purchase from 10/05/2021

perfect

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Laurent R.

Published on 20/05/2021 à 10h33 following a purchase from 07/05/2021

Fast delivery

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Fabrice W.

Published on 20/05/2021 à 10h21 following a purchase from 03/04/2021

Very professional

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Emeric L.

Published on 20/05/2021 à 06h49 following a purchase from 05/05/2021

Fast and efficient

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Fabrice B.

Published on 20/05/2021 à 05h49 following a purchase from 05/05/2021

Top

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pascal G.

Published on 18/05/2021 à 14h14 following a purchase from 07/05/2021

Large selection. Fast delivery. Items in conformity.

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STEPHANE D.

Published on 18/05/2021 à 13h17 following a purchase from 05/05/2021

I received my phone in the mail, but it was not in the mail. I was not able to get the 3 covers (sim, sd usb) described on the ad. I only received the inner and outer frames. Too bad

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Nicolas D.

Published on 18/05/2021 à 06h26 following a purchase from 05/05/2021

Well

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