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A
Rating: 5 out of 5
perfectly
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Customer reviews of SOSAV
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 26 974 published reviews
Summary of reviews
Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
Reviews 2, 4 and 5 stars
Reset filtersA
Rating: 5 out of 5
Perfect nothing to say
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A
Rating: 5 out of 5
perfect fast recommended
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A
Rating: 4 out of 5
Efficace,reactif
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A
Rating: 2 out of 5
delivery to the wrong place and 3 days late
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Response from SOSAV
Hello, Thank you for taking the time to leave a Review. Have you contacted Customer Service ([email protected])? According to our information, the package could not be delivered to the address selected: frederic carlut LE BAZAR DES PRESLES 65 AVENUE DE LA MARNE 93800 EPINAY SUR SEINE It depends on the carrier, and not the online store, that you sanctioned. Thus, if the carrier could not deposit the parcel (shop closed for example at the time of the passage), this one is then deposited in another point relay. Sincerely,
A
Rating: 5 out of 5
Good and serious site, easy to find spare part reference, order follow-up without reproach, impeccable delivery.
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A
Rating: 4 out of 5
Satisfied.
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A
Rating: 5 out of 5
Delivered on time with very clean packaging
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A
Rating: 5 out of 5
Very good
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A
Rating: 5 out of 5
fast, neat, and completely corresponds to the order
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A
Rating: 5 out of 5
Fast and efficient
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A
Rating: 5 out of 5
Fast delivery, product fully confirmed.
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A
Rating: 5 out of 5
Fast, efficient and greedy (+1 for the Mini Carambar)
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A
Rating: 5 out of 5
Very fast shipping. Very good packaging. The package was received well within the announced time frame, very good follow-up by email on the progress. Very professional service. Thank you and keep it up.
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A
Rating: 5 out of 5
Clarity and completeness
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A
Rating: 5 out of 5
Very good merchant, very fast order and shipment, good quality packaging that resists very well to the long trip and different handling. My order arrived quickly and in perfect condition even here in Noumea where my packages usually arrive crushed.
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A
Rating: 4 out of 5
Oh, great. My battery was really dead. I get the joy of a phone that lasts a whole day without charging
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A
Rating: 5 out of 5
Reliable, fast and very good in terms of the repair procedure.
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A
Rating: 5 out of 5
order and delivery without any problem. thank you
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A
Rating: 5 out of 5
Well
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A
Rating: 5 out of 5
very fast
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A
Rating: 5 out of 5
Good product, nothing to say.
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A
Rating: 5 out of 5
Delivered on time with a little extra carambar nothing to say
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A
Rating: 5 out of 5
clear, fast and moreover video and photos to explain how, I will not hesitate any more and it is necessary to make known this site to avoid changing phone when they are repairable.
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A
Rating: 5 out of 5
We found our Xperia like new
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A
Rating: 5 out of 5
Fast and efficient!
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A
Rating: 4 out of 5
The only problem is the invoicing, in fact I am independent subject to VAT and my invoice is published with the French VAT except that we should be invoiced HT if it refers to the European law on intra-community VAT. I hope that this concern will be resolved quickly.
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A
Rating: 5 out of 5
All right!
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A
Rating: 5 out of 5
Excellent value for money, fast delivery and good quality products
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A
Rating: 5 out of 5
Fast, serious
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A
Rating: 5 out of 5
serious site !
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A
Rating: 5 out of 5
Very efficient merchant, part delivered quickly and well packaged
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A
Rating: 5 out of 5
fast, efficient delivery...
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A
Rating: 5 out of 5
I'm very pleased with the service and the quality of the product, which is in perfect condition.
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A
Rating: 5 out of 5
Well done and detailed site
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A
Rating: 4 out of 5
good but some parts are missing
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A
Rating: 4 out of 5
Super .
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A
Rating: 2 out of 5
I took an order that was supposed to be delivered in one business day (ordered on Friday and on the site it was marked arrived on Saturday) however I received my order 3 days later. So a scam on shipping costs.
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Response from SOSAV
Hello, Orders placed before 3pm are shipped the same day. However, you placed your order on a Friday evening, at 7:49 pm. Our offices are also closed at that time. Your order was therefore prepared on the next working day, i.e. Monday (we are closed on weekends). All this information is also indicated on the website... Sincerely,
A
Rating: 5 out of 5
Very good site fast delivery for parts and very good for guides 5 stars but can do better levels guides by adding phones and tablets and other sub-brands ( archos, smartphone sfr,..... )
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A
Rating: 5 out of 5
Delivered very quickly. Very good quality package!
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