Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 973 published reviews
5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 2, 4 and 5 stars

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S
Servientis R.
Rating: 5 out of 5
following a purchase from 11/10/2021
Fast shipping and receipt, product conforms to specifications
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serge D.
Rating: 5 out of 5
following a purchase from 14/09/2021
Very good
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Alain D.
Rating: 5 out of 5
following a purchase from 11/10/2021
conforms to the order and is delivered quickly
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MADELEINE K.
Rating: 4 out of 5
following a purchase from 13/10/2021
Good in delivery and delay
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Jean-Marie J.
Rating: 5 out of 5
following a purchase from 12/10/2021
The package was received promptly, within the expected time frame. I was able to install the screen with the help of the video assistance on the SOSAV website. Very satisfied with the operation.
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Michel F.
Rating: 4 out of 5
following a purchase from 13/10/2021
Fine, thank you.
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vincent K.
Rating: 5 out of 5
following a purchase from 12/10/2021
perfect
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Jean L.
Rating: 5 out of 5
following a purchase from 12/10/2021
Very satisfied
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Vaclav W.
Rating: 4 out of 5
following a purchase from 12/10/2021
Wide range of parts, responsive customer service. Several parts already on the road for a year, no breakdowns. I imagine that they import quality substitutes. The only downside is the long restocking time for what is not in stock, but I was offered the possibility to cancel and place another order with free shipping.
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Arnauld B.
Rating: 5 out of 5
following a purchase from 29/09/2021
Very fast service and correct order!
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David B.
Rating: 4 out of 5
following a purchase from 01/10/2021
Part at the top delays a little long
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NOUREDDINE B.
Rating: 4 out of 5
following a purchase from 03/10/2021
The delivery time a little longer to improve?
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imane N.
Rating: 5 out of 5
following a purchase from 08/10/2021
Good experience
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Gaëtan W.
Rating: 4 out of 5
following a purchase from 10/10/2021
Fast and in accordance with the request. The company has just gained a new regular customer
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Hélène C.
Rating: 5 out of 5
following a purchase from 09/10/2021
Product conforms, delivery on time. No surprises
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Jocelyne G.
Rating: 5 out of 5
following a purchase from 11/10/2021
Correct price and fast delivery
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Jeannine M.
Rating: 5 out of 5
following a purchase from 10/10/2021
Product conforms and efficient shipping
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POYEAU R.
Rating: 5 out of 5
following a purchase from 03/10/2021
Very good
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Ludovic D.
Rating: 4 out of 5
following a purchase from 10/10/2021
I didn't order the right blu-ray player, is it possible to exchange it
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emmanuel M.
Rating: 5 out of 5
following a purchase from 10/10/2021
IMPECCABLE
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ALAIN V.
Rating: 5 out of 5
following a purchase from 10/10/2021
perfect
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Florent S.
Rating: 5 out of 5
following a purchase from 09/10/2021
Second order for a screen, very satisfied, very complete, ditto for the tutorials. Maybe a little effort on the price and it's perfect
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Alain L.
Rating: 5 out of 5
following a purchase from 08/10/2021
Speed, efficiency
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Nicolas M.
Rating: 2 out of 5
following a purchase from 08/10/2021
I cannot be satisfied with my purchase. I bought the kit to remove a defective joy con as recommended on the site. The tri wing screwdriver is not adapted and ate all the threads of the joy con so I could only disassemble it once. I raised the problem with the service and they told me it was my fault and that I shouldn't have forced it. I recognize that they are not responsible for the quality of the Nintendo screws. But you don't say that to a customer.
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Nancy H.
Rating: 5 out of 5
following a purchase from 08/10/2021
Received quickly, good quality stickers
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Maxime D.
Rating: 5 out of 5
following a purchase from 07/10/2021
The item arrived fairly well packaged, but it lacks some foam or bubble wrap to protect it.
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Killian S.
Rating: 2 out of 5
following a purchase from 09/09/2021
I waited 1 month before receiving it, I was told to wait 10 days 3 times. And I am still waiting for an order that I haven't received.
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Jean louis C.
Rating: 4 out of 5
following a purchase from 07/10/2021
Products received on time and in accordance with my order very good
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mathieu D.
Rating: 5 out of 5
following a purchase from 07/10/2021
Serious, fast, I recommend SOSAV.
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Thomas C.
Rating: 5 out of 5
following a purchase from 07/10/2021
Very good material 👍
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Ludovic F.
Rating: 5 out of 5
following a purchase from 08/10/2021
Perfect!
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Loïc B.
Rating: 5 out of 5
following a purchase from 20/09/2021
Very professional, fast and efficient! Took care of a battery failure well after the legal warranty expired. I highly recommend!
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SEBASTIEN S.
Rating: 5 out of 5
following a purchase from 07/10/2021
Corresponds to my expectations well done videos. Only improvement in my opinion, you propose 3 screens for a same reference of phone but it would be necessary to quantify the differences to buy its spare part in full knowledge of the facts.
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Morgane D.
Rating: 5 out of 5
following a purchase from 07/10/2021
Fast and therefore efficient. Ordered a small part, received it well packaged.
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Jonathan R.
Rating: 4 out of 5
following a purchase from 28/09/2021
I am very pleased with the service I received from SOSAV. I recommend it!
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Rudy D.
Rating: 5 out of 5
following a purchase from 06/10/2021
Very well informed and with courtesy which is becoming more and more rare
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Michel M.
Rating: 2 out of 5
following a purchase from 26/09/2021
No telephone assistance (contrary to what we can understand on their site). A little brief / not very developed return to my questions by email No answer to my last question by email so not "excited" by the SOSAV after-sales service
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Karin Z.
Rating: 5 out of 5
following a purchase from 07/10/2021
At the top thank you very much
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sergio P.
Rating: 4 out of 5
following a purchase from 06/10/2021
The problem was in the transition from French to Italian post. The assistance of SOSAV and the second delivery to Paris was excellent
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Charly B.
Rating: 5 out of 5
following a purchase from 06/10/2021
Efficient and what speed 🤩
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