Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
Well received in 24 hours without damage. A little more help with assembly would have been nice. I've been using it for a while now and it's not working. I followed all the steps without forgetting one and the sleep button doesn't work anymore.
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Stéphane L.
Rating: 4 out of 5
Very fast shipping and order items wrapped in bubble wrap. Attention cardboard packaging of the upper screen 3DS open and flattened. Best regards.
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JACQUES B.
Rating: 4 out of 5
Easy to navigate but some product details are missing
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François P.
Rating: 4 out of 5
Order shipped on time and conformed to my request. Only HIC, a defective item, but the site sent me back a new one within 5 days.
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Alain C.
Rating: 4 out of 5
Good. Fast shipping.
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Michal K.
Rating: 4 out of 5
Products of good quality, reactive soap, I put 4 stars because the hydrogel film that I received was not perfectly cut, the cuts at the camera level were not made at 100% at the time of the installation, the part to be removed remained hooked, I managed to delicately tear off this part not well cut, on a film like this one it is very annoying because very delicate to install
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FREDERIC L.
Rating: 4 out of 5
Despite a mistake on my first order, the service was very responsive
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Emeric S.
Rating: 4 out of 5
It is very clear
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Emmanuel C.
Rating: 4 out of 5
Easy to operate
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Nicolas B.
Rating: 4 out of 5
Quick preparation and shipment of the order, tutorials and tools available if needed, the best.
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Frédéric F.
Rating: 4 out of 5
Ras for this order
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JEAN-MARC B.
Rating: 4 out of 5
Fast delivery despite the holidays
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Eric H.
Rating: 4 out of 5
Well organized site, impeccable delivery. Lacked a little bit of packaging for some screen protectors received broken, but the dispute was quickly resolved by the efficient after sales service
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Thibault F.
Rating: 4 out of 5
I bought a new battery for oneplus. I've been using it for over a month now, and the battery life is still good.
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Lucget F.
Rating: 4 out of 5
Very good articles
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Christophe G.
Rating: 4 out of 5
Very good site for my part
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nathalie M.
Rating: 4 out of 5
Very happy with my purchases I would come back to this site and I would recommend it to my friends
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Vincent G.
Rating: 4 out of 5
Meets my expectations
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CHRISTIAN B.
Rating: 4 out of 5
product meets my expectations; fast service.
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Sarah Y.
Rating: 2 out of 5
Ok !!!
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Response from SOSAV
Hello Sarah, Thank you for your comment. We are sorry if your order did not give you complete satisfaction. The complete kit you have selected is 12,79 euros TTC, much less fortunately than if you had to replace the broken screen. The assembly instructions are available online right here: https://www.sosav.fr/guides/competences/competences-smartphone/poser-film-hydrogel/ We remain available for any further information. Very nice day to you! Sincerely, SOSav.fr
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Ludovic H.
Rating: 4 out of 5
For this style of product the delivery is a bit long
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maxime L.
Rating: 2 out of 5
I ordered a lens once and never received it, so I got my money back. I think it's a shame that I had to recommend the same lens at 5 times the price to receive it.
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Response from SOSAV
Hello Maxime, We thank you for your comment and we are sorry for this incident. You had indeed used a discount code in your first order that did not succeed, code that you did not use in the second, explaining this difference in amount. Our team has just come back to you to propose a new discount code created especially for you on this occasion. We remain available for any further information, do not hesitate. Very nice day to you! Sincerely, The SOSav.fr Team
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Jérôme M.
Rating: 4 out of 5
Delivery time was long but order received
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Léo B.
Rating: 4 out of 5
Very easy to use
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Jacobus V.
Rating: 4 out of 5
No worries
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Samuel M.
Rating: 4 out of 5
Received on time and very good material ?
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Sacha M.
Rating: 4 out of 5
Very clean and understandable site, fast delivery (3 days) and complete order.
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thomas P.
Rating: 4 out of 5
TB, customer service bof, I called, 3/4 times, impossible to get someone.
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Dominique S.
Rating: 4 out of 5
Fast and inexpensive delivery by post. Adequate material.
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Jean-Marc C.
Rating: 4 out of 5
Package arrived quickly, the box was damaged, but not the inside.
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Rija C.
Rating: 4 out of 5
Very interesting site, a lot of choice, not expensive
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Joel R.
Rating: 4 out of 5
Well
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Vaniet B.
Rating: 4 out of 5
Very good spare part, good quality, just the delivery a bit slow
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patrick B.
Rating: 4 out of 5
good, clearly explained products
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Quentin B.
Rating: 4 out of 5
Noisier power supply than the original one, but it does the job perfectly.
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ANNE G.
Rating: 2 out of 5
Everything is in English, whereas the law requires you to use the language of the buyer's country (law of 4/08/1994). I do not understand the instructions in English, which can be detrimental to the proper installation of the product. Are the spatula and the cloths useful or do they just increase the selling price?
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Response from SOSAV
Hello, We don't understand your remark because our site is in French... And you have, moreover, received the automatic emails of confirmation and shipment of order in French. The English version is only displayed for users based in England or across the Atlantic. Perhaps you are using a VPN that has distorted the IP data? Having ordered a hydrogel film to protect the screen of your phone, the wipes allow to clean the screen of dirt and the spatula to facilitate the installation. They are therefore essential accessories as you can see in our video presentation of the article (https://youtu.be/FIZ8VWuNaCc)! Wishing you a nice day, The SOSav team
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jean-pierre B.
Rating: 4 out of 5
fast and serious
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philippe P.
Rating: 4 out of 5
Very clear
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thomas B.
Rating: 4 out of 5
I was not satisfied with the product I received and the customer service was very reactive to send me a new product. I have the impression that customer satisfaction is important for Sosav and it is rather reassuring
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Alain G.
Rating: 4 out of 5
Good buy, fast delivery
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