Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
The product ordered is not the right one, despite the correct reference. Does not correspond to my expectations.
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Response from SOSAV
Hello Catherine, We are sincerely sorry for this supplier error. However, we note that you are in contact with our customer service by email in order to solve this problem. As agreed, your order will be refunded. We look forward to hearing from you,
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Jean-Pierre J.
Rating: 4 out of 5
delivery too long compared to AMAZON
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Ludovic M.
Rating: 4 out of 5
Nothing to report
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Médusa G.
Rating: 2 out of 5
I did not receive everything I ordered ... A panda shell for galaxy j3 became a pink shell for galaxy note 4
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Response from SOSAV
Hello, we are not sure we understand your message... Your order of 09/12 includes 2 batteries for Xbox One controller as well as a wired headset and not a case for Galaxy J3. If this is another order with another account, please contact our customer service by email at [email protected] to clarify things! Sincerely,
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Endy C.
Rating: 4 out of 5
Works well
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Christophe R.
Rating: 4 out of 5
Purchase in accordance with my request.
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Masia S.
Rating: 4 out of 5
Complete site and quality parts, not like on Amazon...
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Daniel C.
Rating: 2 out of 5
I would like to make a return of the order that I requested because it does not correspond to what I want. I would like to make another order and to be advised but nobody answers to the number indicated thank you in advance for being able to answer me The screen that I ordered is bigger than the one that I want cordially
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Response from SOSAV
Hello Daniel, Thank you for your message and we are very sorry to hear about this. However, it seems that you have not yet contacted our team about this issue. In order to remedy the situation quickly, we invite you to simply send a photo of the part received directly to your customer support at [email protected] without hesitating to remind your order number. Our team will soon come back to you with a solution, rest assured. We remain available for any further information. A very nice day to you! Sincerely, The SOSav.Fr Team
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Eliane F.
Rating: 4 out of 5
Perfect, received in the time indicated. I would like to review the sorting of the display by brand...to find the product more easily...fortunately the search engine makes up for some of the shortcomings
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michel B.
Rating: 4 out of 5
perfectly
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Kenny M.
Rating: 2 out of 5
2 days longer than expected
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Response from SOSAV
Hello Kenny, Thank you for your message :-) You have selected a shipping method by simple letter without tracking, the time transmitted by the postal services is indicative and is likely to vary, especially in this particular period of second confinement and approaching holidays. As you can imagine, we do not have control over the delivery of your package and are dependent on carrier delays, just like you... We hope that your order offers you complete satisfaction. Very nice day to you! Sincerely, The SOSav.Fr Team
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André P.
Rating: 4 out of 5
Good value for money, fast delivery
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Marine B.
Rating: 4 out of 5
Attractive price and fast delivery
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Youssef E.
Rating: 4 out of 5
Very good
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delphine T.
Rating: 4 out of 5
I'm very pleased with the delivery of this product. I'm very pleased with the quality of the product and the quality of the service.
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David V.
Rating: 4 out of 5
Fluid and easy to access.
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Laurent S.
Rating: 4 out of 5
Order conforms, good delivery tracking
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herve G.
Rating: 4 out of 5
R.A.S
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Bruno R.
Rating: 4 out of 5
I have to say that I am very pleased with the quality of the product and the service I received.
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damien F.
Rating: 4 out of 5
I had ordered several parts including a terroir for mini -sim card for iPhone 6. I had the bad surprise to receive it all twisted. I had to straighten it. Too bad it was not protected like the other parts in a small piece of rigid cardboard.
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cynthia C.
Rating: 4 out of 5
service impeccable
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Carole N.
Rating: 4 out of 5
good transaction
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Thierry P.
Rating: 2 out of 5
The advertised description of the product does not conform to the product delivered. This company must be more precise and above all fair in describing the product it delivers.
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Response from SOSAV
Hello Thierry, We are sorry to see that your order does not offer you complete satisfaction. Here is the information we provide on the product sheet you ordered: Features: Capacity: 4400 mAh Voltage: 10.8- 11 V Number of cells: 6 Reference: VGP-BPS35 Compatibility: Sony Vaio Fit 14E Quality: The Sony BPS 35 battery is an original battery. Our team apologizes if this lacks precision. It seems that you have not yet contacted our team about this battery. We invite you to contact us by e-mail at [email protected] in order to make the point together on this order. Have a nice day! The SOSav.com team
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PHILIPPE M.
Rating: 4 out of 5
ras.
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Rémi G.
Rating: 4 out of 5
Everything matches my expectations except the screen which does not have the same characteristics as the original one (the black is not as black as an apple screen.).
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Alain L.
Rating: 4 out of 5
Material well received in time and hours. Nice Tito. Not the best equipment but sufficient and with a practical pouch. CLEAR
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David N.
Rating: 4 out of 5
Responsive after-sales service following a defect on the product received.
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Sven W.
Rating: 4 out of 5
I'm very happy with the site and the delivery. I have to be careful because when you enter your shipping information, the default country is France Outre-Mer and so I had to cancel an order and start over. Apart from that it's great
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danny B.
Rating: 4 out of 5
Lack of a tracking number
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Rkya E.
Rating: 2 out of 5
The connector is bigger than the original one and impossible to solder it on the phone I tried everything to maintain it but it was a failure.I just have to find another charging connector.
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Response from SOSAV
Hello, Thank you for your review! Please contact our customer service at [email protected] so that we can solve your problem. Sincerely, The SOSav team.
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caroline B.
Rating: 4 out of 5
For the moment I have no comments to report, we will see in time
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Cédric T.
Rating: 4 out of 5
Compliant product
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Lucile S.
Rating: 4 out of 5
Quite a comprehensive site with lots of repair tips and tutorials.
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SEGOLENE B.
Rating: 4 out of 5
Good presentation of the whole
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Moussa B.
Rating: 4 out of 5
well
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Christophe B.
Rating: 4 out of 5
Simple order taking / fast delivery / nothing to complain about logistically
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bernard B.
Rating: 4 out of 5
Nothing to say satisfactory delivery.
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Samuel S.
Rating: 2 out of 5
Hello, Orders received in several parts. Parcel and not quite as expected. Several reminders had to be made via FB. The contact on FB is very cordial and responsive. As of today, I still haven't received what is ordered... I hope that the items delivered and not ordered will not be charged via PayPal. Kind regards, and have a nice day, Samuel Sipulante
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Response from SOSAV
Hello Samuel, Thank you for your message :-) The parts of your order are still waiting to be restocked. Do not hesitate to contact our team at the usual address [email protected] if you have any question about this, we will inform you as usual with pleasure. Have a nice day and see you soon! Sincerely, The SOSav Team
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franck N.
Rating: 4 out of 5
speed and seriousness
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philippe R.
Rating: 4 out of 5
first use, very satisfied
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