Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
The quality of the screen (oneplus 5) is not the same as the original, the colors of the new screen are more bland. The screen does not take into account the gestures screen off. The responsiveness to touch is not as fast as the original.
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Response from SOSAV
Hello Arnaud, We are sorry to see that your order does not offer you complete satisfaction :-( It seems that you have not yet contacted our team concerning this screen. In order to start taking care of this return within the framework of our after-sales service, we invite you to contact us by e-mail at [email protected] by sending us front and back photos of the screen received: our team will be happy to help you :-) Have a nice day! Sincerely, The SOSav.fr team
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Alexandre B.
Rating: 4 out of 5
Received in 2 days, as described, but a bit expensive for what it is haha. And for the reassembly a very small plastic part is forgotten (but not serious). I had a screen whose touchscreen did not work, this is solved (well half because I do not know the pin code and at sony impossible to access the recovery so I have the SEUM but it's a subject) thank you sosav for their qwality of their services ;)
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Maxime S.
Rating: 4 out of 5
Part in accordance with my expectations. My device works perfectly now.
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Marie C.
Rating: 4 out of 5
Thank you very much for your kind email. I will be back in a few weeks. Sincerely
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Bollotte P.
Rating: 4 out of 5
Perfect
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Patrick W.
Rating: 4 out of 5
I easily found what I was looking for.
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Lilian S.
Rating: 2 out of 5
Screen delivered with 2 out of 3 layers. However on the video tuto the screen has 3 layers of connection. Disappointed.
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Response from SOSAV
Hello Lilian, We thank you for your message and we are sorry to hear this news :- / In order to remedy the situation quickly, we invite you simply to send a photo of the part received directly to your customer support at [email protected] without hesitating to call back your order number so that we can review the situation together. Our team will soon come back to you with a solution and everything will be back to normal. We remain available for any further information and apologize for the inconvenience caused. Have a nice day!
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Delargille D.
Rating: 4 out of 5
Fast shipping. The tuto is very well done. I just had a little scare when I discovered that I was missing a tool although I bought the pack ... and also the screwdrivers are not perfectly adapted to the screws. However I managed to change the screen of my iPhone rather easily and that's the main thing!
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Juliette L.
Rating: 2 out of 5
The screen protector I ordered arrived broken due to the delivery...
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Response from SOSAV
Hello, Thank you for your feedback! Could you please contact our customer service at the following address so that we can solve the problem you encountered: [email protected] Sincerely, The SOSav team
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Andrea T.
Rating: 2 out of 5
Ordered a bluetooth home button for iPhone 7, received a home button that does not work and is not Bluetooth. After sending a message via FB, I was told that the button received is a button last generation 2.0 without Bluetooth ... so not at all what I ordered. I am waiting for a new button to be sent... to be continued
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Response from SOSAV
Hello Arnaud, Thank you for your message :-) Indeed, you got the version superior to what you ordered, for the same price. Eventually, the bluetooth version will no longer be offered. That said, this button was apparently defective, and our team has created for you, as you know, a new order that should be in your hands soon :-) Do not hesitate to keep us informed! Very nice day to you. Sincerely, The SOSav.Fr Team
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bulent Y.
Rating: 4 out of 5
Very good
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Sophie G.
Rating: 4 out of 5
Very good but it was the first time I ordered from this site
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Eliott P.
Rating: 4 out of 5
More than adequate service!
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Henri B.
Rating: 4 out of 5
It might be better if....
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Vincent P.
Rating: 4 out of 5
bon service
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genita C.
Rating: 4 out of 5
Simple
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Michel V.
Rating: 2 out of 5
I had kept the old one so I replaced it and asked for the warranty to be taken care of. I had to send back the complete screen so I asked for the earpiece to be returned but it was at my expense. Since the reassembly, the microphone doesn't work well when I plug in a headset/microphone. I'm very disappointed I'm giving up and will reassemble this iphone once again to put a second hand mic on it .
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Response from SOSAV
Hello, Thank you for your feedback! Could you please contact our customer service at the following address so that we can solve the problem you encountered: [email protected] Sincerely, The SOSav team
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Quentin M.
Rating: 4 out of 5
Correct delivery with 1 day delay because of the health plan
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eric W.
Rating: 2 out of 5
I tried to change the battery and screen of an iphone7, and after reassembling it did not work anymore. This operation is not within the reach of all despite the explanations rather well done.
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Response from SOSAV
Hello, Thank you for your comment :) Could you please contact our customer service at [email protected] if you want to exchange the parts? Sincerely, The SOSav team
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Christian G.
Rating: 4 out of 5
There is an ambiguity between the screws of the lower part and the LCD screen part.
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Frederic H.
Rating: 4 out of 5
For the site very good for the order also with a respect of the delivery
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Philippe M.
Rating: 4 out of 5
Well received in a protected envelope
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Benjamin D.
Rating: 4 out of 5
The products are a bit expensive when you add shipping costs (almost 3 for a simple green letter...) but delivery is fast and efficient.
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Sylvie B.
Rating: 4 out of 5
Very quick receipt, items are what I expected. I recommend this site.
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Nicolas E.
Rating: 4 out of 5
Correct
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claude R.
Rating: 4 out of 5
fast delivery compliant product
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André R.
Rating: 4 out of 5
I just took a quick peek
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jean-michel T.
Rating: 4 out of 5
.grdse
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Jean Christophe T.
Rating: 4 out of 5
Very good
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Guillaume T.
Rating: 4 out of 5
First order lost, but the after sales service worked very well.
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Frederic R.
Rating: 4 out of 5
perfect site, practical and clear
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Sandrine M.
Rating: 4 out of 5
I have received the speaker, simple change and the sound is back. I have to say that I am very pleased with the service and the quality of the product.
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Arafat M.
Rating: 4 out of 5
Screen received careful shipment
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laurent B.
Rating: 4 out of 5
Perfect
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Raphael B.
Rating: 2 out of 5
iphone repair kit. 2 tools did not work. The suction cup. And the tip of the spatula was too soft to open the phone properly.
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Response from SOSAV
Hello, Thank you for your review! Please contact our customer service at [email protected] so that we can solve your problem. Sincerely, The SOSav team
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ERIC L.
Rating: 4 out of 5
Good and received quickly
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christian L.
Rating: 4 out of 5
near perfect
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PHILIPPE M.
Rating: 4 out of 5
Conforms to the request
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Victor F.
Rating: 2 out of 5
Note on delivery ignored, but fast delivery at reasonable price
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Pasquale C.
Rating: 4 out of 5
I ordered for the first time on SOSAV. There was an error in preparation, I received the wrong part. The management of this error was remarkable and we always tend to put bad marks on this kind of incident. I salute the work of the after sales service ;)
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