Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 2 and 4 stars

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S
Sébastien D.
Rating: 4 out of 5
I'm very pleased with the service and the price.
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Eric M.
Rating: 2 out of 5
VERY POOR QUALITY MATERIAL RECEIVED
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Response from SOSAV
Hello Eric, Thank you for your feedback! In order to exchange the charger, can you contact our customer service at [email protected]? Sincerely, The SOSav team
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Dominique S.
Rating: 4 out of 5
Well
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Emile M.
Rating: 4 out of 5
Accuracy of description
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catherine B.
Rating: 4 out of 5
perfectly
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Emmanuel L.
Rating: 2 out of 5
One time the battery is not working and the second one they sent me discharges after 30min
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Response from SOSAV
Hello Emmanuel, Thank you for your feedback! Could you please contact our customer service at [email protected] so that we can offer you a satisfactory solution? Sincerely, The SOSav team
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Franck L.
Rating: 4 out of 5
Fast and accurate delivery
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Jean Pierre S.
Rating: 4 out of 5
Well
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Jeremy G.
Rating: 4 out of 5
Fast and good product
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Wilfryd B.
Rating: 4 out of 5
I've been using the Xbox one for a while now and I'm not sure if it's a good idea to buy a wireless controller for the Xbox one. I'm not sure if it's a good idea to buy a wireless controller for the Xbox one because it's a good idea to buy a wireless controller for the Xbox one.
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sylvain B.
Rating: 4 out of 5
avoid drop-down menus to avoid confusion e.g. between right and left joystick buttons
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Philippe C.
Rating: 4 out of 5
Fast enough delivery. Changing the part did not improve the defect.
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Gabriel T.
Rating: 4 out of 5
A little long but the products look good, to see in time.
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SERGE B.
Rating: 2 out of 5
It's a good site but SOSAV must be more vigilant about the photo of the products offered, which subsequently does not correspond to the product we receive, we order the exact model of the product in relation to the photo, especially if there are several references for the same product, so it's crucial to receive what we ask. Moreover, read more carefully the emails that are sent to you when there is a problem, this avoids sending the wrong product twice in a row.
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Response from SOSAV
Hello, Thank you for your review! Please contact our customer service ([email protected]) so that we can find a satisfactory solution to your problem. We remain at your disposal.
C
Christophe C.
Rating: 2 out of 5
Following the breakage of my Galaxy A70 screen I visited the site with my screen replacement procedure. The steps are well detailed but there are a few steps missing for the procedure to be complete. I ordered the screen from my A70 to proceed with the repair but what a disappointment. The screen only has the LCD glass and not the complete screen. Once in place, the LCD screen does not light up across the entire screen. The fingerprint recognition does not work anymore since the screen does not go all the way down. At almost 100 I expected much better and I'm not sure I'd recommend this site or recommend it to my friends.
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Response from SOSAV
Hello, Could you please contact our customer service ([email protected]) so that we can find a solution to your problem. Sincerely, The SOSav team.
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jean-paul L.
Rating: 4 out of 5
+ : correct prices, large choice - : mails sent after a delay of up to one hour
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Bruno D.
Rating: 4 out of 5
Fast and accurate shipping
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Alice G.
Rating: 4 out of 5
Intuitive RAS
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CHRISTOPHE L.
Rating: 4 out of 5
The material provided to change a battery iphone 7 is top, battery and seal. It's the video tutorial that misleads him... When we are told not to force on the left side, it would be good to specify that the phone is held upside down. I screwed up the button pad when I opened it from the wrong side....
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Louis B.
Rating: 4 out of 5
the ergonomics of the site and the videos are top, BUT the quality of the components supplied is not assured: the after-sales service made no difficulty in sending me back a new connector twice and finally my phone works, but I don't know if the microphone and/or the GSM antenna will last 2-3 years
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Jean-Marc E.
Rating: 2 out of 5
The site is well done but on the liPhone reassembly tutorial there is a step missing and I found myself with an extra screw, forced to reassemble...
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Christina P.
Rating: 4 out of 5
As described
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cedric P.
Rating: 4 out of 5
Quality service
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ARTHUR F.
Rating: 2 out of 5
I am overall very disappointed. No problem with the site which delivered on time but they are careful not to say that the quality of the screen is much lower. I would have preferred to stay with my broken screen. It's a great product. I have lost the colours, which are now very bland and the touch is very bad and clicks next to it all the time. I will never buy their "premium screen" again. It should be pointed out that it is far from the quality of the originals.
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Response from SOSAV
Hello, thank you for your review! Could you please contact our customer service at [email protected] so that we can offer you an exchange of the screen? Sincerely, The SOSav team
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philippe P.
Rating: 4 out of 5
well
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Jacques P.
Rating: 4 out of 5
more flexible and resistant glass than the original one
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Philippe P.
Rating: 4 out of 5
Delivered quickly and product conforms.
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Tom V.
Rating: 2 out of 5
Screen much more fragile than the original one, cracked in my pocket after two days. And no return possible.
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Samuel M.
Rating: 2 out of 5
The delay is much longer than usual. This is a big handicap knowing that the screen I ordered had to be replaced with a screen that was completely out of order. I find it a shame not to be warned of this longer delay. However, this is the first problem I have encountered after several orders, the quality is always there. Good luck to all.
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Response from SOSAV
Hello, Thank you for your comment! In case of problem, our customer service is at your disposal! We wish you a good day! Sincerely, The SOSav team
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SAINT-MARC F.
Rating: 4 out of 5
I am very pleased with the quality of the product and the service. Photo sensor ordered to replace the original sensor which with time contained many dust inside, materializing by the presence of multiple black dots on the screen. Alas with the ignition of the mode photograph, this one posts me 4 black points in the higher right quarter of the image. I recommended 2 of them hoping that they do not have the same problem. Still waiting for supply since July 15. SOSAV has taken care of the problem. Thanks
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Jean-Philippe J.
Rating: 2 out of 5
This assembly does not have depth and therefore I lost the facial recognition on my iPhone. Obviously this was not described in the description at all.
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Response from SOSAV
Hello, Thank you for your comment! If you have any problems, please contact our customer service. The address is [email protected] Sincerely, The SOSav team
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Bruno R.
Rating: 4 out of 5
I have nothing more to say
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dominique B.
Rating: 2 out of 5
The return should be free.
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Response from SOSAV
Hello, thank you for your feedback! Could you please contact our customer service at [email protected] so that we can offer you a satisfactory solution? Sincerely, The SOSav team
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Philippe P.
Rating: 4 out of 5
Errors concerning the parts received, which were not in accordance with the order, which were dealt with efficiently. To be recommended.
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frederic Z.
Rating: 4 out of 5
I've been using it for a while now and I'm very happy with it. The tutorial is very clear and practical
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pierre-alain W.
Rating: 4 out of 5
The different parts I ordered are of very good quality and I am very satisfied. I will order again when I need it.
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Hugo B.
Rating: 4 out of 5
Well
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Redouane K.
Rating: 2 out of 5
Attention very fragile quality disappointing
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Response from SOSAV
Hello, Thank you for your review! If you have any problems, please contact our customer service at [email protected]. Sincerely, The SOSav team
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jean loup D.
Rating: 4 out of 5
easy search RAS
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Pascal S.
Rating: 2 out of 5
Product conforms but big delay of delivery and no information on this delay
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