Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 27 048 published reviews
5 21,1k 78% 4 4 196 16% 3 924 3% 2 330 1% 1 532 2%

Summary of reviews

SOSAV is praised for fast and reliable delivery, with many customers noting quick shipping, on-time arrival, and well-packaged, compliant parts that match descriptions. The store earns strong appreciation for clear, helpful repair instructions and tutorials, enabling users to successfully fix devices like phones and game controllers at reduced costs. Customers repeatedly highlight the quality of parts and the effectiveness of the repairs, from batteries to screens, with many mentioning easy installation and lasting performance. The overall experience is described as professional and trustworthy, with repeat orders and high willingness to recommend SOSAV.

Reviews 2 and 4 stars

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J
Jean Loup D.
Rating: 4 out of 5
easy search RAS
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Pascal S.
Rating: 2 out of 5
Product conforms but big delay of delivery and no information on this delay
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M
Mizaque I.
Rating: 4 out of 5
TRE bienz
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Pierre G.
Rating: 4 out of 5
Delivery ok but the seal was damaged in the packaging and was replaced very well
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Global S.
Rating: 2 out of 5
non-compliant ecran
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Blandine B.
Rating: 4 out of 5
I am delighted with the site
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Poulain J.
Rating: 4 out of 5
fast and well-packaged delivery, conforms to
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Pamela F.
Rating: 4 out of 5
Satisfied
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B
Bertrand M.
Rating: 4 out of 5
part corresponding to the order. Package delivered damaged but part intact. Easy part exchange although the return is at our expense as is the delivery.
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Olivier F.
Rating: 4 out of 5
Nickel
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Luc D.
Rating: 4 out of 5
no problem
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Sylvain T.
Rating: 4 out of 5
Yes, satisfied with the order
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C
Christian C.
Rating: 4 out of 5
Everything is perfect, no other comments. Thank you
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Pierre R.
Rating: 2 out of 5
I had a late arrival and reordered due to several problems. Finally I had my iPad repaired in a shop for a hundred euros. I have a touchscreen in stock! Thankfully your after sales service is responsive and cooperative.
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Response from SOSAV
Hello, Thank you for sharing your experience, however your rating does not really reflect the experience you had on our website :-(
L
Loic L.
Rating: 4 out of 5
Still nothing to complain about
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M
Maud E.
Rating: 4 out of 5
Delivery time too long
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F
Frederic M.
Rating: 4 out of 5
Product as advertised. Quality and price correct.
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Philipe J.
Rating: 4 out of 5
Quick to order OK but the screen broke just being in my pocket! Premium quality... :(
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Jean Jacques C.
Rating: 4 out of 5
Three good
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G
Guillaume C.
Rating: 4 out of 5
At the top
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Paul G.
Rating: 4 out of 5
no problem
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É
Éric L.
Rating: 4 out of 5
Fast delivery and good product
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Marc U.
Rating: 4 out of 5
The material is of high quality and the shipping is fast.
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Sébastien R.
Rating: 4 out of 5
I am very pleased with the quality of the product and the service I received from the company.
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Katell P.
Rating: 4 out of 5
cccccc
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D
Dupuis J.
Rating: 4 out of 5
Corresponds to my request
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G
Guillaume M.
Rating: 4 out of 5
Nothing negative to report
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Stephane D.
Rating: 4 out of 5
Very fast delivery by post. Very good site thank you
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Thiéry P.
Rating: 4 out of 5
The finder is quite easy to use, maybe better to separate the spare parts from the reconditioned mobiles. The prices of refurbished are quite expensive
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R
Ryan B.
Rating: 4 out of 5
Quality product but delivery took a little longer than expected
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Olivier B.
Rating: 4 out of 5
conforms to my expectations
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Severine D.
Rating: 4 out of 5
Good!
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L
Laurent D.
Rating: 2 out of 5
Sorry the product was not suitable
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Response from SOSAV
Hello, thank you for your feedback! Could you please contact our customer service at [email protected] so that we can offer you a satisfactory solution? Sincerely, The SOSav team
C
Caroline V.
Rating: 4 out of 5
Fast and careful shipping. CLEAR
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Alain M.
Rating: 4 out of 5
fast delivery
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C
Clément S.
Rating: 4 out of 5
The delivery was made without concern, despite the current context of Covid 19 is 7 days between the order and delivery.
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M
Michèle H.
Rating: 2 out of 5
Total flop for me. My phone was very difficult to open... and the glass broke. Now it's out of order. It was a refurbished device, maybe it had been opened and glued with a stronger glue than the original one...maybe that's why? I think in the tuto it would have been wise to specify these things. I would not have bought a kit "change battery" in this case. I lost money. Too bad....
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S
Silvain B.
Rating: 4 out of 5
Products conform, deadlines met!
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Pierre G.
Rating: 4 out of 5
well delivery ok, spatula fragile
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K
Kevin G.
Rating: 4 out of 5
The site is quite easy to use, the order is quickly taken into account when you choose the delivery in 24h with Chronopost
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