Customer reviews of SOSAV

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PAUL D.

Rating: 4 out of 5

Published on 13/12/2023 à 08h46 following a purchase from 04/12/2023

Very long delivery time.

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christine P.

Rating: 4 out of 5

Published on 08/12/2023 à 19h39 following a purchase from 27/11/2023

Less good quality than the original screen but tb on conformity and shipping.

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sebastien H.

Rating: 4 out of 5

Published on 07/12/2023 à 17h03 following a purchase from 21/11/2023

Fast delivery and corresponds well to the expected products. The only downside is that I've sent two emails in a week to the customer service department and still haven't heard anything back, which isn't very professional.

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Benoît B.

Rating: 4 out of 5

Published on 05/12/2023 à 05h09 following a purchase from 24/11/2023

Lack of precision on replacement tips and tutorials, but everything else is perfect. I recommend

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Maxence G.

Rating: 4 out of 5

Published on 28/11/2023 à 09h03 following a purchase from 20/11/2023

Perfect, only 1 of the screwdrivers was damaged and unusable. However, it was not useful for my task.

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Hanna T.

Rating: 4 out of 5

Published on 27/11/2023 à 16h49 following a purchase from 19/11/2023

Perfect tools, but not color-coded like a video.

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David C.

Rating: 2 out of 5

Published on 25/11/2023 à 15h21 following a purchase from 08/11/2023

Items (screen and battery) described as original, but which are not.

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Response from SOSAV Published on 30/11/2023

Hello,
You took iPhone parts, we don't sell original parts on this. It's compatible by default. Under no circumstances do we indicate on the site that it is an original product.
Yours faithfully

Y

Yoann K.

Rating: 4 out of 5

Published on 15/11/2023 à 12h52 following a purchase from 08/11/2023

Fast delivery, everything received nickel, just the spatula is a little fragile, it broke directly 😭.

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jean-francois W.

Rating: 4 out of 5

Published on 04/11/2023 à 10h54 following a purchase from 26/10/2023

deadline and compliance ok but packaging limited

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Jérémy C.

Rating: 2 out of 5

Published on 24/10/2023 à 09h09 following a purchase from 16/10/2023

Original battery replaced, barely 10 hours autonomy without intensive use. Doesn't make you want to repair... Regarding the site, shipping is fast and accurate.

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Response from SOSAV Published on 24/10/2023

Hello,
In this case I invite you to make the request of sav on the site.
The product is guaranteed for 2 years.
Best regards.

A

Adel K.

Rating: 2 out of 5

Published on 23/10/2023 à 17h53 following a purchase from 28/09/2023

not sturdy enough, kit items are curly after repair, still a useful kit

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Response from SOSAV Published on 24/10/2023

Hello,
In this case, I invite you to make a request directly on the website in order to launch the exchange procedure.
Best regards.

M

Mickaël A.

Rating: 2 out of 5

Published on 12/10/2023 à 12h08 following a purchase from 04/10/2023

Hello, unfortunately I never managed to divide the first two vices of my Iphone X in order to open it and change the screen... Right from the start, there was a gap between the screwdriver supplied and the vices...

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Response from SOSAV Published on 19/10/2023

Hello,
Then please contact us. We are available to help you.
Best regards Etienne.

R

Roland L.

Rating: 4 out of 5

Published on 09/10/2023 à 11h01 following a purchase from 30/09/2023

Super

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Pauline B.

Rating: 4 out of 5

Published on 26/09/2023 à 13h19 following a purchase from 18/09/2023

I also ordered a repair kit with screwdrivers. Unfortunately, the star-shaped screwdriver used to remove the IPhone's external screws was too large and I couldn't remove the screws with it.

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nicolas L.

Rating: 2 out of 5

Published on 18/09/2023 à 11h49 following a purchase from 10/09/2023

Delivery OK. However, the product doesn't look like it does in the installation video and, as a result, installation is much more complicated than shown (with a failed result as far as I'm concerned).

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Jonathan B.

Rating: 4 out of 5

Published on 08/09/2023 à 12h12 following a purchase from 31/08/2023

Very good parcel received quickly, complete video guide. My phone is fixed.

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Fabienne P.

Rating: 4 out of 5

Published on 31/08/2023 à 10h47 following a purchase from 23/08/2023

Everything was perfect. I was able to repair my iPhone 8 (battery and screen) with the materials provided and the tutorials. Everything works.

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Benjamin D.

Rating: 4 out of 5

Published on 28/08/2023 à 12h31 following a purchase from 14/08/2023

Just about perfect. The site told me everything I needed to replace the battery and back cover of my smartphone. I "only" put 4 stars for 2 reasons: - either it wasn't indicated, or not clearly enough, but I was missing a tool (squeegee) to order for my repair. Nothing critical, I was able to do without it. - It's not explicitly stated on the site that the hull and battery already had ready-to-use adhesives. So I ordered some for nothing. What a shame.

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Philippe P.

Rating: 4 out of 5

Published on 03/08/2023 à 07h03 following a purchase from 26/07/2023

After receiving my part for my phone. It was defective. I called the after-sales service, after explaining my problem. I received my new part 2 days later. Thank you for your reactivity.

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Stefano C.

Rating: 4 out of 5

Published on 01/08/2023 à 18h12 following a purchase from 09/05/2023

Quality products. Too bad for the heating pouch, which comes without a user manual.

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NICOLAS M.

Rating: 4 out of 5

Published on 26/07/2023 à 03h28 following a purchase from 16/07/2023

Perfect shaving

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camille L.

Rating: 4 out of 5

Published on 18/07/2023 à 14h17 following a purchase from 12/07/2023

The parcel was received quickly, but there is a small problem with the universal tool kit where the suction cup does not "suction cup", and with the spare parts, the home button was received with a small chip (seen after assembly), which is only a cosmetic problem as it is fully functional.

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Benoit M.

Rating: 4 out of 5

Published on 18/07/2023 à 13h22 following a purchase from 05/07/2023

Very responsive

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Yves P.

Rating: 4 out of 5

Published on 13/06/2023 à 16h39 following a purchase from 05/06/2023

It's not Samsung

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Bruno D.

Rating: 4 out of 5

Published on 10/06/2023 à 14h33 following a purchase from 01/06/2023

very well

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Gilles E.

Rating: 4 out of 5

Published on 06/06/2023 à 15h50 following a purchase from 30/05/2023

Meets expectations, cost and delivery time, quality one notch below.

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Andranik E.

Rating: 2 out of 5

Published on 02/06/2023 à 12h01 following a purchase from 25/05/2023

The screwdriver allowed me to unscrew two screws and then damage the others ... I don't recommend tools. The tutorial is correct. As for the spare part, I'll have to wait and see.

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Response from SOSAV Published on 06/06/2023

Salve,
In questo caso la invito a fare la richiesta direttamente sul sito. Al fine di avviare la procedura di scambio.
Grazie. Etienne.

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Bruno M.

Rating: 4 out of 5

Published on 26/05/2023 à 11h53 following a purchase from 18/05/2023

Hello the order went relatively well but it's about the adhesive strips of the battery that I had ordered preceded by a lover which were very difficult to remove, indeed the double-sided 3M delivered in my previous order was not at all adapted, the strip of glue broke right away and I had to take a spatula to unstick the bottom of the battery that I had ordered from you and which swelled after barely a year!

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JULIEN F.

Rating: 4 out of 5

Published on 10/05/2023 à 21h05 following a purchase from 03/05/2023

Tuto and screen quality for my iPhone 7 impeccable, only the home button without Touch ID is a shame

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Michel D.

Rating: 2 out of 5

Published on 08/05/2023 à 15h39 following a purchase from 15/04/2023

Nice site, good prices. I was hoping to get a quality battery.

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Cathy G.

Rating: 4 out of 5

Published on 28/04/2023 à 15h26 following a purchase from 21/04/2023

Quick

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Nathalie B.

Rating: 4 out of 5

Published on 26/04/2023 à 17h21 following a purchase from 18/04/2023

I'm not giving 5 stars because the charging connector I received for my son's Xiaomi redmi note 9 had a tiny flaw. It was missing a small notch in the card to be able to insert it properly in its slot. Luckily I am a DIY girl and I rectified the problem with my mini sander. Since then, everything works perfectly and my teenager is delighted to have his arm extension back! Thank you SOSAV ;o)

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Valentin T.

Rating: 4 out of 5

Published on 25/04/2023 à 10h46 following a purchase from 12/04/2023

Satisfied with the products offered. However, contrary to what is indicated on the site, the battery iphone X IP_X_2ORI already contains the mounting sticker. It is therefore not necessary to buy it in addition.

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Jean-Louis B.

Rating: 4 out of 5

Published on 18/04/2023 à 14h30 following a purchase from 11/04/2023

Fast and perfect

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Noreddine B.

Rating: 2 out of 5

Published on 05/04/2023 à 12h40 following a purchase from 28/03/2023

The model of screen protector received does not correspond to the one presented in the explanatory video. It does not fit the same way. I am not sure if I have succeeded in the installation. I received a screen protector of the brand hoco

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dominique O.

Rating: 4 out of 5

Published on 04/04/2023 à 21h39 following a purchase from 25/03/2023

I had an assembly problem, the after-sales chat was efficient. The repair was successful.

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Julien G.

Rating: 4 out of 5

Published on 30/03/2023 à 15h32 following a purchase from 23/03/2023

Good material, original battery that gives a real boost to my Galaxy A5. One star less because delivery at 12.90 in chronopost for the next day, but which arrived 4 days later (certainly a product out of stock)

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Gilles V.

Rating: 4 out of 5

Published on 23/03/2023 à 18h39 following a purchase from 05/03/2023

Very good service for parts. Small gaps in the tutorial for the replacement of the charger plug for Samsung A51.

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thierry S.

Rating: 4 out of 5

Published on 21/03/2023 à 16h38 following a purchase from 14/03/2023

👍

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gerard C.

Rating: 4 out of 5

Published on 16/03/2023 à 19h24 following a purchase from 09/03/2023

good tuto for the repair, but I damaged the connector of the battery plate charging connector !!!!

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