Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews
5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 2 and 4 stars

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A
Adrien C.
Rating: 4 out of 5
following a purchase from 02/03/2022
Super fast shipping and delivery. The explanatory video is very well done, even if it is also a little fast so sometimes difficult to follow
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philippe Y.
Rating: 4 out of 5
following a purchase from 27/02/2022
Battery OK Too bad they don't provide the stickers as shown on the picture on the website.
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Geoffrey G.
Rating: 4 out of 5
following a purchase from 27/02/2022
Fast and accurate shipping
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adam O.
Rating: 2 out of 5
following a purchase from 24/02/2022
Positive points: - Faster than aliexpress Negative points: - Very expensive -shipping fees are expensive -not even 24h tnt
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laurence D.
Rating: 4 out of 5
following a purchase from 20/02/2022
fast delivery - battery matches the order and works very well. allows me to resume using my laptop with peace of mind
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Guillaume R.
Rating: 4 out of 5
following a purchase from 18/01/2022
A little long to be shipped. Product ordered in stock and no longer available. But sent quickly afterwards. Product conforms.
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JANICK D.
Rating: 4 out of 5
following a purchase from 18/02/2022
Conforms to my expectations, a little apprehension for the installation of the film, perfect result.
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Jimmy M.
Rating: 4 out of 5
following a purchase from 11/01/2022
very good material just the waiting time too long but overall satisfied
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Nicolas N.
Rating: 4 out of 5
following a purchase from 18/02/2022
Excellent ... Product ...!!!.
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Jean olivier B.
Rating: 4 out of 5
following a purchase from 11/02/2022
I received my order partially without any information.
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Cyril H.
Rating: 4 out of 5
following a purchase from 15/02/2022
Order arrived well, well packaged and in accordance with what I asked. The only drawback is the coupon offered on the site without conditions that does not apply to the order.
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Philippe D.
Rating: 4 out of 5
following a purchase from 16/02/2022
Good and fast service
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patrick L.
Rating: 4 out of 5
following a purchase from 03/02/2022
I did not put 5 because of the delivery time. Otherwise the piece very good
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sophie V.
Rating: 4 out of 5
following a purchase from 09/02/2022
package conforms and received quickly battery very difficult to change because well glued
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Jean-Claude D.
Rating: 4 out of 5
following a purchase from 26/12/2021
The shortage of semiconductors is responsible for a very big delay and I had to go fishing for information. The delay announced on the website was 7 to 15 days... and it took 6 weeks! If the order had been urgent, I would have put a few less stars. For the rest, it is very good, we must recognize it.
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Valentin J.
Rating: 4 out of 5
following a purchase from 06/02/2022
Very good order, quite fast etc. But your disassembly videos do not correspond to reality, one would think that the windows come off very easily when they do not. Because of this I broke my rear window...
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Pierre B.
Rating: 4 out of 5
following a purchase from 21/12/2021
The products were conform. Just the delay which was very long.
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Freddy Y.
Rating: 4 out of 5
following a purchase from 04/02/2022
Order arrived in time
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LAURENT B.
Rating: 4 out of 5
following a purchase from 13/01/2022
The part was well received and perfectly functional but the delivery time was a bit long.
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philippe D.
Rating: 4 out of 5
following a purchase from 31/01/2022
Product as described, fast delivery.
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Hugues B.
Rating: 4 out of 5
following a purchase from 18/12/2021
Satisfied, but delivery time a little long (1 month)
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Sébastien Séverine G.
Rating: 4 out of 5
following a purchase from 30/01/2022
Ras
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Frederique C.
Rating: 4 out of 5
following a purchase from 12/12/2021
The delay is too long but the product is conform and of good quality.
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ALDO B.
Rating: 4 out of 5
following a purchase from 12/12/2021
Delay on the delivery time announced at the time of purchase online.
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David M.
Rating: 4 out of 5
following a purchase from 09/01/2022
Serious supplier
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Patrice M.
Rating: 4 out of 5
following a purchase from 07/01/2022
Very responsive, attentive, and commercial. I recommend the SoSav team.
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michel J.
Rating: 4 out of 5
following a purchase from 27/11/2021
4 because it was not specified in the order that it was awaiting restocking
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Daniel S.
Rating: 4 out of 5
following a purchase from 17/01/2022
My order was not available right away and I still received it without too much delay. I did not see when ordering that my items were not in stock, I then asked them to know the delivery date, I received an answer that seemed a little dry and a tone from them that seemed a little "offended". Otherwise thank you, the material seems very good.
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eugene D.
Rating: 4 out of 5
following a purchase from 23/12/2021
Ok
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Denis C.
Rating: 4 out of 5
following a purchase from 18/01/2022
Delivery according to my order, arrived in time in my mailbox
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Nhu Khoi N.
Rating: 4 out of 5
following a purchase from 23/01/2022
Fast shipping and serious site
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Alain L.
Rating: 4 out of 5
following a purchase from 21/01/2022
RAS on the order by itself Everything is in conformity On the other hand delay of delivery, but good follow-up after complaint
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Cyril C.
Rating: 4 out of 5
following a purchase from 16/01/2022
Well
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Denis T.
Rating: 4 out of 5
following a purchase from 09/01/2022
For a first purchase I am very satisfied.
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Helene C.
Rating: 4 out of 5
following a purchase from 16/01/2022
The parcel took a little while to arrive but I think it is related to the post office and not to sosav
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Issa S.
Rating: 4 out of 5
following a purchase from 04/08/2021
Package well received and fast shipping
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Jean-Robert F.
Rating: 4 out of 5
following a purchase from 11/01/2022
Product delivered not in conformity. Quick reaction of the customer service proposing as a solution: return of the product and credit in account or refund.... Super
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david M.
Rating: 4 out of 5
following a purchase from 23/12/2021
fast shipping. items as ordered
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Patrice B.
Rating: 4 out of 5
following a purchase from 05/01/2022
Good site but needs to be updated for the material in stock
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Christophe B.
Rating: 4 out of 5
following a purchase from 13/12/2021
Nikel, a little delay for the delivery
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