Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 973 published reviews
5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 2 and 5 stars

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Alain L.
Rating: 5 out of 5
following a purchase from 08/10/2021
Speed, efficiency
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Nicolas M.
Rating: 2 out of 5
following a purchase from 08/10/2021
I cannot be satisfied with my purchase. I bought the kit to remove a defective joy con as recommended on the site. The tri wing screwdriver is not adapted and ate all the threads of the joy con so I could only disassemble it once. I raised the problem with the service and they told me it was my fault and that I shouldn't have forced it. I recognize that they are not responsible for the quality of the Nintendo screws. But you don't say that to a customer.
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Nancy H.
Rating: 5 out of 5
following a purchase from 08/10/2021
Received quickly, good quality stickers
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Maxime D.
Rating: 5 out of 5
following a purchase from 07/10/2021
The item arrived fairly well packaged, but it lacks some foam or bubble wrap to protect it.
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Killian S.
Rating: 2 out of 5
following a purchase from 09/09/2021
I waited 1 month before receiving it, I was told to wait 10 days 3 times. And I am still waiting for an order that I haven't received.
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mathieu D.
Rating: 5 out of 5
following a purchase from 07/10/2021
Serious, fast, I recommend SOSAV.
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Thomas C.
Rating: 5 out of 5
following a purchase from 07/10/2021
Very good material 👍
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Ludovic F.
Rating: 5 out of 5
following a purchase from 08/10/2021
Perfect!
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Loïc B.
Rating: 5 out of 5
following a purchase from 20/09/2021
Very professional, fast and efficient! Took care of a battery failure well after the legal warranty expired. I highly recommend!
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SEBASTIEN S.
Rating: 5 out of 5
following a purchase from 07/10/2021
Corresponds to my expectations well done videos. Only improvement in my opinion, you propose 3 screens for a same reference of phone but it would be necessary to quantify the differences to buy its spare part in full knowledge of the facts.
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Morgane D.
Rating: 5 out of 5
following a purchase from 07/10/2021
Fast and therefore efficient. Ordered a small part, received it well packaged.
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Rudy D.
Rating: 5 out of 5
following a purchase from 06/10/2021
Very well informed and with courtesy which is becoming more and more rare
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Michel M.
Rating: 2 out of 5
following a purchase from 26/09/2021
No telephone assistance (contrary to what we can understand on their site). A little brief / not very developed return to my questions by email No answer to my last question by email so not "excited" by the SOSAV after-sales service
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Karin Z.
Rating: 5 out of 5
following a purchase from 07/10/2021
At the top thank you very much
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Charly B.
Rating: 5 out of 5
following a purchase from 06/10/2021
Efficient and what speed 🤩
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Stéphanie D.
Rating: 5 out of 5
following a purchase from 05/10/2021
Customer service response within a day, shipping within 2 days. Perfect for now. I haven't used the replacement screen I bought yet but everything seems fine.
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Pierre-Jean M.
Rating: 5 out of 5
following a purchase from 01/10/2021
CLEAR.
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Florian B.
Rating: 5 out of 5
following a purchase from 06/10/2021
Fast delivery, conforms to the part ordered, no worries
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Pascal G.
Rating: 5 out of 5
following a purchase from 05/10/2021
Very well packaged package
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antoine D.
Rating: 5 out of 5
following a purchase from 05/10/2021
fast delivery. perfect
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Leo K.
Rating: 5 out of 5
following a purchase from 02/10/2021
Nickel sends serious original part you are very professional I thank you.
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FRANCK J.
Rating: 5 out of 5
following a purchase from 03/10/2021
perfect screen replacement: I bought additional equipment not mentioned in the video guide, such as the battery spatula and anti-static bracelet; the tools and video sosav are suitable, thank you very much!
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Marie V.
Rating: 5 out of 5
following a purchase from 05/10/2021
My IPhone has a second life with this new battery. Works great. Thanks 👍
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Alain D.
Rating: 5 out of 5
following a purchase from 08/09/2021
As usual satisfied with SOSAV
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Guillaume C.
Rating: 5 out of 5
following a purchase from 04/10/2021
No problem, as usual. Great service, great after sales service.
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jean bernard L.
Rating: 5 out of 5
following a purchase from 04/10/2021
Nothing to say, perfect and fast.
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Olivier A.
Rating: 5 out of 5
following a purchase from 03/10/2021
Fast and efficient, compliant
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christophe F.
Rating: 5 out of 5
following a purchase from 28/09/2021
Well received and conforms
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Marc C.
Rating: 5 out of 5
following a purchase from 02/10/2021
Perfect, competitive, fast Deserves 5 stars
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Christian M.
Rating: 5 out of 5
following a purchase from 03/09/2021
Very fast order preparation and shipping
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Sébastien C.
Rating: 5 out of 5
following a purchase from 02/10/2021
Perfect fast shipping and excellent tutorial for disassembly and reassembly
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nicolas P.
Rating: 5 out of 5
following a purchase from 02/10/2021
Well received and very satisfied with the product!
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christophe V.
Rating: 5 out of 5
following a purchase from 01/10/2021
Not expensive and the video support is really practical
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jean-michel P.
Rating: 5 out of 5
following a purchase from 02/10/2021
Fast and efficient!
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Fabien A.
Rating: 5 out of 5
following a purchase from 03/10/2021
thank you functional battery, rehearsal done
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lilian L.
Rating: 5 out of 5
following a purchase from 01/10/2021
fast shipping, clear video explanations
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Patrick B.
Rating: 5 out of 5
following a purchase from 03/10/2021
Product not really adapted nevertheless customer service very adapted, a good point nevertheless
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alain M.
Rating: 5 out of 5
following a purchase from 02/10/2021
good seller and very good tutorials
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Stephane B.
Rating: 5 out of 5
following a purchase from 24/09/2021
Perfect
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sivierou V.
Rating: 5 out of 5
following a purchase from 01/10/2021
Fast and serious good quality everything works impeccable thank you
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