Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
Original battery replaced, barely 10 hours autonomy without intensive use. Doesn't make you want to repair... Regarding the site, shipping is fast and accurate.
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Response from SOSAV
Hello,
In this case I invite you to make the request of sav on the site.
The product is guaranteed for 2 years.
Best regards.
A
Adel K.
Rating: 2 out of 5
following a purchase from 28/09/2023
not sturdy enough, kit items are curly after repair, still a useful kit
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Response from SOSAV
Hello,
In this case, I invite you to make a request directly on the website in order to launch the exchange procedure.
Best regards.
M
Mickaël A.
Rating: 2 out of 5
following a purchase from 04/10/2023
Hello, unfortunately I never managed to divide the first two vices of my Iphone X in order to open it and change the screen... Right from the start, there was a gap between the screwdriver supplied and the vices...
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Response from SOSAV
Hello,
Then please contact us. We are available to help you.
Best regards Etienne.
N
nicolas L.
Rating: 2 out of 5
following a purchase from 10/09/2023
Delivery OK. However, the product doesn't look like it does in the installation video and, as a result, installation is much more complicated than shown (with a failed result as far as I'm concerned).
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Andranik E.
Rating: 2 out of 5
following a purchase from 25/05/2023
The screwdriver allowed me to unscrew two screws and then damage the others ... I don't recommend tools. The tutorial is correct. As for the spare part, I'll have to wait and see.
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Response from SOSAV
Salve,
In questo caso la invito a fare la richiesta direttamente sul sito. Al fine di avviare la procedura di scambio.
Grazie. Etienne.
M
Michel D.
Rating: 2 out of 5
following a purchase from 15/04/2023
Nice site, good prices. I was hoping to get a quality battery.
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Noreddine B.
Rating: 2 out of 5
following a purchase from 28/03/2023
The model of screen protector received does not correspond to the one presented in the explanatory video. It does not fit the same way. I am not sure if I have succeeded in the installation. I received a screen protector of the brand hoco
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Francois M.
Rating: 2 out of 5
following a purchase from 03/03/2023
Fast and part corresponds to my expectations.
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Damien H.
Rating: 2 out of 5
following a purchase from 03/12/2022
Parts not recognized on iPhone 11 (screen, battery, charging cradle) error message in device settings
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Response from SOSAV
Salve,
Tutto ciò è "normale" in quanto è bloccato da Apple. Ciò non influisce sul funzionamento del telefono.
Sono sicuro che andrà bene.
G
GREGORY P.
Rating: 2 out of 5
following a purchase from 21/11/2022
OLED screen quality very average, in any case not the same color, fluidity as the original Apple, and especially for my iphone XS, not the same screen, at the level of brightness sensor, earphone, lack of plastic support that I had to recover from my old, but the new screen is not the same, so the phone is not very well fitted, poor waterproof. Beyond that, it takes patience, and the new screen works but disappointed with the promised quality and the standard exchange
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Response from SOSAV
Salve,
Dopo aver controllato, non vedo nessuna mail o chiamata al riguardo. Senza questo dato non possiamo sapere se avete un problema con un pezzo. Vi invito quindi a fare una richiesta sul sito web per avviare la procedura di scambio.
Cordiali saluti Etienne.
Q
Quentin D.
Rating: 2 out of 5
following a purchase from 11/11/2022
Article received quickly, but the iPhone reacts very badly to it: restart in loop and there is no charge of the battery in spite of the fact that the charger is recognized by the phone
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Response from SOSAV
Salve,
In questo caso vi invito a contattarci tramite il sito web per capire perché e come. I prodotti sono garantiti, quindi non esitate.
Cordiali saluti Etienne.
G
Gaelle D.
Rating: 2 out of 5
following a purchase from 01/11/2022
Very disappointed, already made orders but this one catastrophic, suction cup in the tool kit that does not stick, and seal for phone that remained stuck and could not be used for waterproofing the phone!
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Response from SOSAV
Salve,
La ventosa è stata sostituita dal servizio di assistenza. Per il sigillo non ci avete informato. Vi invito a fare una richiesta di assistenza sul sito in modo da poter fare ciò che è necessario. Siamo facilmente raggiungibili.
M
Matthieu S.
Rating: 2 out of 5
following a purchase from 23/10/2022
The video says we must have an adhesive, which I forgot and then recommended before I realized that the adhesive is included on the original shell...quite a bit of time and money wasted...
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Kevin L.
Rating: 2 out of 5
following a purchase from 26/09/2022
iphone 8 charging connector received but impossible to connect to the motherboard: on the motherboard side the port seems ok so it's the connector that is faulty. No open ticket because I will be told that I'm the one who damaged it although I didn't force it... (and I've installed them before without any problem): I think that the connector is of poor quality. (I ordered from another supplier and RAS no problem to make the connection).
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Response from SOSAV
Salve,
Ho cercato di trovare una soluzione al mio problema, ma non avreste dovuto esitare perché gli articoli sono in garanzia.
Vi invito a fare la richiesta di sapone online per avviare la procedura di scambio.
Grazie mille.
N
Nicolas D.
Rating: 2 out of 5
following a purchase from 24/09/2022
The speaker quality is poor and in addition loss of Face ID
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Response from SOSAV
Salve,
In effetti, il cambio di HP comporta la perdita dell'id del volto, come indicato sul sito. È bloccato direttamente da Apple.
Se il suono è difettoso, questo è garantito, in questo caso vi invito a fare la richiesta di sav sul sito.
Mi dispiace.
E
Eric H.
Rating: 2 out of 5
following a purchase from 18/09/2022
part conforms and functional, but not new, there were traces of glue and dust on the fan, I saw nowhere that they were used parts
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Response from SOSAV
Salve,
Nel sottotitolo è indicato che il ventilatore è ricondizionato.
Grazie per il vostro aiuto.
C
christopher C.
Rating: 2 out of 5
following a purchase from 11/09/2022
I was happy with the part I ordered but very disappointed with the tool kit, which was of poor quality and not what I ordered.
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adam O.
Rating: 2 out of 5
following a purchase from 24/02/2022
Positive points: - Faster than aliexpress Negative points: - Very expensive -shipping fees are expensive -not even 24h tnt
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Bencid L.
Rating: 2 out of 5
following a purchase from 02/12/2021
When I picked up the package, it was taped all over, so it was torn all over because I guess it didn't stand up to the transport. In addition, inside, the box was broken so the devices purchased have suffered shocks and do not know if they work. I advise them to put bubble wrap and not paper to support the shock of the deliveries.
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jean Michel D.
Rating: 2 out of 5
following a purchase from 20/11/2021
send to send but not always compliant
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claude Z.
Rating: 2 out of 5
following a purchase from 11/09/2021
Given the late delivery I asked for a refund, no answer, and a month later they delivered the part I didn't need, not cool
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Arnauld J.
Rating: 2 out of 5
following a purchase from 14/11/2021
My package was delivered on time but the touch screen does not work.
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didier L.
Rating: 2 out of 5
following a purchase from 15/11/2021
You sold me all the material to replace the battery of my Xiaomi mi 9 se... But the battery has been in restock for 1 month.... And I'm doing 2 charges a day while waiting.. ' Great !!!! 👍👍👍👍👏👏👏
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MARINE B.
Rating: 2 out of 5
following a purchase from 13/09/2021
I placed the order in September and just received it. The delay between the order and the delivery was very long. I understand that there may be delays at the moment but the least you can do is to keep your customers informed and make a commercial gesture. Sincerely, Marine Brogat.
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Fabienne S.
Rating: 2 out of 5
following a purchase from 11/11/2021
I had ordered a fushia coloured protection and I received a blue one
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Samy H.
Rating: 2 out of 5
following a purchase from 20/10/2021
3 weeks waiting for the 2nd radiator the heat pipe bent lengthwise.
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Thomas M.
Rating: 2 out of 5
following a purchase from 07/11/2021
Still waiting for part of my order made several weeks ago.
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Rodolphe A.
Rating: 2 out of 5
following a purchase from 17/09/2021
Nice site, product (a battery for a Nokia Lumia 1520) cheap and noted "delivery within 15 days". Unfortunately, we had to wait more than a month to receive the product. Finally, the battery turned out to be non-functional.
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Rtxo Z.
Rating: 2 out of 5
following a purchase from 01/09/2021
I am very pleased with the service and the quality of the product, but I have to say that I am very pleased with the quality of the product and the service.
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Marc L.
Rating: 2 out of 5
following a purchase from 24/08/2021
1 month and a half late, no commercial gesture.
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Marie Madeleine G.
Rating: 2 out of 5
following a purchase from 20/09/2021
Battery for Wiko View 3 cd. Received back cover instead. I am really not happy with your service.
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Christophe C.
Rating: 2 out of 5
following a purchase from 06/09/2021
I'm very pleased with the service and the quality of the product. I've been very satisfied with the service and the quality of the product and I'm very happy with it.
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moussa L.
Rating: 2 out of 5
following a purchase from 13/10/2021
I asked for information on an item that was in your shop. Your services answered me that the article did not exist and I was sent back to a page of some kind, hence my three stars.
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Laurent P.
Rating: 2 out of 5
following a purchase from 14/10/2021
When I placed my order, both items were available, so I opted for a 24 hour delivery with an additional cost, I received the package in the evening 1 week! !! I was told that one of the two items was in restocking However I still received both but under a week very disappointed because I was broken and could not help me in a suitable time
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Fabian G.
Rating: 2 out of 5
following a purchase from 14/10/2021
Hello Unfortunately the screen delivered is faulty. There is a trace on the display and it doesn't cut when worn on the ear. I don't have a great motivation to rebuild it but in any case the next time I order elsewhere. Note that I chose a product rather premuim finally not terrible.
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Nicolas M.
Rating: 2 out of 5
following a purchase from 08/10/2021
I cannot be satisfied with my purchase. I bought the kit to remove a defective joy con as recommended on the site. The tri wing screwdriver is not adapted and ate all the threads of the joy con so I could only disassemble it once. I raised the problem with the service and they told me it was my fault and that I shouldn't have forced it. I recognize that they are not responsible for the quality of the Nintendo screws. But you don't say that to a customer.
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Killian S.
Rating: 2 out of 5
following a purchase from 09/09/2021
I waited 1 month before receiving it, I was told to wait 10 days 3 times. And I am still waiting for an order that I haven't received.
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Michel M.
Rating: 2 out of 5
following a purchase from 26/09/2021
No telephone assistance (contrary to what we can understand on their site). A little brief / not very developed return to my questions by email No answer to my last question by email so not "excited" by the SOSAV after-sales service
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eric B.
Rating: 2 out of 5
following a purchase from 12/09/2021
The delivery was fast but after checking on other sites my products were twice as expensive as elsewhere. I don't think I would recommend this site !!!!
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Clement G.
Rating: 2 out of 5
following a purchase from 24/08/2021
The guide is complete. Unfortunately the so-called premium screen is not of the expected quality. Maybe I should have taken the OEM quality.
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