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S
Rating: 3 out of 5
The battery meets my expectations, however the glue is a disaster to apply and does not stick well
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Customer reviews of SOSAV
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 27 048 published reviews
Summary of reviews
SOSAV is praised for fast and reliable delivery, with many customers noting quick shipping, on-time arrival, and well-packaged, compliant parts that match descriptions. The store earns strong appreciation for clear, helpful repair instructions and tutorials, enabling users to successfully fix devices like phones and game controllers at reduced costs. Customers repeatedly highlight the quality of parts and the effectiveness of the repairs, from batteries to screens, with many mentioning easy installation and lasting performance. The overall experience is described as professional and trustworthy, with repeat orders and high willingness to recommend SOSAV.
Reviews 3 and 4 stars
Reset filtersP
Rating: 3 out of 5
Another problem with Chronopost: despite the price, the deadline was not respected. The package stayed 2.5 days in Paris Beaugrenelle for a delivery to Convention which is 2 km (!!) only to finally be delivered at Porte de Versailles!
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A
Rating: 4 out of 5
Material replaced successfully
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E
Rating: 3 out of 5
I was not lucky with my first order, there was an error with my order, an item that I did not order was delivered instead of a product that I had ordered! And then the ordered battery had been in stock for many years before being sold, resulting in it arriving at 3% and for now the perceived capacity is that of a battery that has already gone through quite a few life cycles! We'll see over time, I chose the original battery for quality reasons and therefore the price that goes with it! We'll see if this choice will be rewarded over time! Otherwise, the site and the staff are responsive and very good contact for the positive points!
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J
Rating: 4 out of 5
A bit expensive for spare parts, but otherwise the videos are very clear and the result is as expected.
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P
Rating: 4 out of 5
Nickel
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J
Rating: 4 out of 5
delivery in accordance with the order, no particular problems, device reassembled and functioning again
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L
Rating: 4 out of 5
Perfect
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J
Rating: 4 out of 5
Fast delivery and matching the ordered product
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C
Rating: 4 out of 5
Delivery time a bit long
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E
Rating: 4 out of 5
The parts allowed me to repair my mobile phone, helped by the tutorial.
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Q
Rating: 4 out of 5
So far it has been a week since I installed my new screen on my iPhone thanks to the installation guide and the product provided by sosav everything works very well and the screen is like new thank you
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C
Rating: 3 out of 5
I am not sure about the "original" version of the battery. Too bad
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Response from SOSAV
Hello,
Thank you for this feedback.
In this case, I invite you to make the contact request directly on the website to initiate the exchange procedure. Thank you.
Best regards, Pierre.
Thank you for this feedback.
In this case, I invite you to make the contact request directly on the website to initiate the exchange procedure. Thank you.
Best regards, Pierre.
D
Rating: 3 out of 5
the delivery was delayed, but I received the right piece so everything is fine
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T
Rating: 4 out of 5
Order in accordance with the request.
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J
Rating: 4 out of 5
Used to the site Good value for money Site to recommend
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F
Rating: 4 out of 5
Very good product, acceptable delivery despite a routing error of the tracking letter from French Post. It may be time to start thinking about changing delivery methods.
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H
Rating: 4 out of 5
Ras
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S
Rating: 4 out of 5
Products conform and functional. But the electronic part was poorly packaged and was no longer in its bubble wrap.
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M
Rating: 3 out of 5
It's a shame that Colissimo is 4 days late
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Response from SOSAV
Hello,
Thank you for this feedback.
In this case, I invite you to make the contact request directly on the website to initiate the exchange procedure. Thank you.
Best regards, Pierre.
Thank you for this feedback.
In this case, I invite you to make the contact request directly on the website to initiate the exchange procedure. Thank you.
Best regards, Pierre.
B
Rating: 3 out of 5
Hello, the battery just failed. That's not much usage time...
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J
Rating: 4 out of 5
Fast delivery, fortunately very well packaged (back glass of a Sony). Just a shame to have to order the glue separately, could be included given the price.
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E
Rating: 4 out of 5
Satisfied with my order, I just regret that the battery ordered had a manufacturing date in 2023 and was older than the battery of my phone. I suppose that a battery unused for so long deteriorates.
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F
Rating: 3 out of 5
Screen impeccable, but the battery adhesive / phone closure joint was missing
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M
Rating: 4 out of 5
I find that the screen was not protected enough considering the handling of packages by the delivery people. Packaging too soft
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G
Rating: 3 out of 5
I couldn't fix my phone despite 2 installations. However, I got answers to my questions from the website
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T
Rating: 4 out of 5
Everything went very well. Thank you
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D
Rating: 4 out of 5
Phone repaired with the parts. There are missing indications on the possible pre-folding of the sheets and a restart procedure if needed. For my example, I had to press vol + vol - and power button for 30 seconds.
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A
Rating: 4 out of 5
Reactive service! Well done
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J
Rating: 4 out of 5
Good
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B
Rating: 4 out of 5
The parts (charging port, sealing gasket, and rear glass for iPhone 14) arrived quickly and well packaged. I only regret that the sealing gasket compatible with iPhone 14/16 is not super fitted for an iPhone 14 and will at least serve as glue for the rear glass. I recommend.
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B
Rating: 4 out of 5
Hello, it would be nice if the color of the screwdrivers matched the photos and video. Best regards.
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G
Rating: 3 out of 5
The solvent does not work.
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E
Rating: 3 out of 5
Moderately satisfied with the quality of the case and appearance too different from the original Apple. The battery is too low-end compared to the price; the same on other sites is easily two to three times cheaper.
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M
Rating: 4 out of 5
Quick is no problem with the part for now but I take away 1 star because of the price of the part being way too high compared to the competition's price
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C
Rating: 4 out of 5
Good
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E
Rating: 4 out of 5
Product conforms, just missing the gasket between the glass and the casing and also the small triwing screwdriver.
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J
Rating: 4 out of 5
just missing the glue
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M
Rating: 3 out of 5
OLED screen supposedly of better quality than a basic screen on iPhone X, but when I compare it to one I bought from a competitor for half the price, the quality is largely equivalent... anyway, I expected better color rendering and clarity at this price... a bit disappointed with this purchase. Fast and careful shipping, nothing to complain about.
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T
Rating: 3 out of 5
The received part does not conform to the original one.
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