Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews
5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 3 and 4 stars

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H
Helene C.
Rating: 4 out of 5
following a purchase from 16/01/2022
The parcel took a little while to arrive but I think it is related to the post office and not to sosav
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Issa S.
Rating: 4 out of 5
following a purchase from 04/08/2021
Package well received and fast shipping
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Jean-Robert F.
Rating: 4 out of 5
following a purchase from 11/01/2022
Product delivered not in conformity. Quick reaction of the customer service proposing as a solution: return of the product and credit in account or refund.... Super
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david M.
Rating: 4 out of 5
following a purchase from 23/12/2021
fast shipping. items as ordered
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Patrice B.
Rating: 4 out of 5
following a purchase from 05/01/2022
Good site but needs to be updated for the material in stock
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Christophe B.
Rating: 4 out of 5
following a purchase from 13/12/2021
Nikel, a little delay for the delivery
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Bernard L.
Rating: 4 out of 5
following a purchase from 30/12/2021
Conforming items. Reasonable prices.
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Alexis B.
Rating: 4 out of 5
following a purchase from 29/12/2021
Excellent quality video tuto super well done. However, please note that the internal speaker iPhone loses the Face ID function because it is not specified in the description
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Stephane A.
Rating: 4 out of 5
following a purchase from 29/12/2021
Nothing to complain about.
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Anthony V.
Rating: 4 out of 5
following a purchase from 08/12/2021
A great site with all the parts and especially the clear tutorials. Too bad that some parts at the base mentioned available is in restocking for 1 month ... Apart from this point Au TOP
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gregory V.
Rating: 4 out of 5
following a purchase from 11/12/2021
Products conform, attractive prices and fast delivery times. I just didn't pay attention to the delivery time. Good experience, I recommend SOSAV
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GUY V.
Rating: 4 out of 5
following a purchase from 03/12/2021
delivery time a bit long. Fortunately, there was no rush. Product as expected.
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Jerome A.
Rating: 4 out of 5
following a purchase from 28/12/2021
Hello, the delivery was fast but it was partial and I still haven't received the screws.
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Samuel C.
Rating: 4 out of 5
following a purchase from 23/12/2021
Excellent quality product. One star is missing because the delivery is really too long. It takes less time to come from China!
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Romain D.
Rating: 4 out of 5
following a purchase from 20/12/2021
Order as expected. No visibility on delivery time.
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Christian F.
Rating: 4 out of 5
following a purchase from 27/12/2021
Excellent item but too expensive
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Eliott S.
Rating: 4 out of 5
following a purchase from 26/12/2021
Apart from a product marked available and a little more delay than expected. The product is conform and of good quality
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Jack D.
Rating: 4 out of 5
following a purchase from 28/12/2021
A small blunder at the beginning very quickly and efficiently repaired.
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PIERRE M.
Rating: 4 out of 5
following a purchase from 25/12/2021
very good nothing to say
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Christian M.
Rating: 4 out of 5
following a purchase from 26/12/2021
Uneventful transactions. Acceptable delivery.
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Fateh R.
Rating: 4 out of 5
following a purchase from 23/12/2021
I received my order on time and thank you for the videos of the assembly and disassembly of the devices.
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Alexandra R.
Rating: 4 out of 5
following a purchase from 23/12/2021
Fast delivery and the product was easy to use and fit perfectly on my phone
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Patrick C.
Rating: 4 out of 5
following a purchase from 17/12/2021
good product, conforms
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Chevrier A.
Rating: 4 out of 5
following a purchase from 16/12/2021
Very satisfied with my purchase.
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David F.
Rating: 4 out of 5
following a purchase from 28/11/2021
Good product, but with the remark battery is not original. Sosav is not responsible for this, but IOS 13.
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frederic M.
Rating: 4 out of 5
following a purchase from 16/12/2021
Fast delivery and functional part
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Michel R.
Rating: 4 out of 5
following a purchase from 10/12/2021
Impeccable
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Rémi P.
Rating: 4 out of 5
following a purchase from 04/12/2021
CLEAR
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monique B.
Rating: 4 out of 5
following a purchase from 10/12/2021
Very satisfied
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CEDRIC L.
Rating: 4 out of 5
following a purchase from 06/12/2021
choice, stock, pleasant reception on site and on the phone. After-sales service present
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ANDRE R.
Rating: 4 out of 5
following a purchase from 09/12/2021
Great...
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Damien B.
Rating: 3 out of 5
following a purchase from 08/12/2021
Usually very satisfied with the material, this protective glass is a little small for an iPhone 11 pro .
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Luke S.
Rating: 3 out of 5
following a purchase from 18/11/2021
It is important to check that the product is in stock because the announced delay of 7 to 15 days is rather 1 to 2 months (or even longer). There is a part missing in my order. I ask for a refund but nobody answers my emails. Otherwise for the parts received, it remains consistent.
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Antoine H.
Rating: 4 out of 5
following a purchase from 03/12/2021
I think this site is serious despite expectations of restocking order, however it is a shame that we can not have a physical person on the phone
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Philippe S.
Rating: 4 out of 5
following a purchase from 24/11/2021
Incomplete order, waiting for credit note or part
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Jean-Pierre S.
Rating: 3 out of 5
following a purchase from 04/12/2021
The product and the delivery are completely in conformity. The only downside to this transaction: the delivery costs announced were not respected. I had to pay an additional postage when I received the package. These costs have been multiplied by three.
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David K.
Rating: 3 out of 5
following a purchase from 04/12/2021
There was an error during the preparation of the order. I received the order from someone else. In itself this is not very serious, but no response from customer service for a week... However, based on my previous experiences, I recommend SOSAV
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Romain R.
Rating: 4 out of 5
following a purchase from 03/12/2021
Ras
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Clément B.
Rating: 3 out of 5
following a purchase from 30/11/2021
The product sent was not compatible, the after-sales service is very unresponsive (no answer on the phone, only 1 return email after 1.5 weeks). Product exchange, everything works perfectly
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Jonathan M.
Rating: 4 out of 5
following a purchase from 23/11/2021
I recommend SOSAV without any problem.
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