Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
I received the products I ordered. The packaging is suitable. The only drawback is the delivery time of several weeks which is not announced at the time of ordering
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Arnaud Z.
Rating: 4 out of 5
following a purchase from 17/08/2021
Too bad I can't put 5 stars because of a delivery made in 8 weeks instead of one (restocking)
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Adrien F.
Rating: 4 out of 5
following a purchase from 22/09/2021
Despite a small hitch on the order time, I was able to repair my Iphone XR perfectly thanks to the screen repair kit and the tutorial. See with time if the quality of the screen remains unchanged
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Thomas R.
Rating: 4 out of 5
following a purchase from 04/07/2021
The product is conform but the wait for delivery is endless...
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andre E.
Rating: 4 out of 5
following a purchase from 13/09/2021
no comment
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Boris C.
Rating: 4 out of 5
following a purchase from 28/09/2021
The order was delivered very quickly. The package is really well protected. The part has some wear and tear but it doesn't prevent it from working. The reference is identical between the site and the part. Very satisfied with my purchase. I recommend this seller.
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John-Henry M.
Rating: 3 out of 5
Very good after-sales service... Fortunately, there were many delays due to supply difficulties...
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Response from SOSAV
Salve,
Grazie per il vostro feedback.
Siamo sinceramente dispiaciuti per il ritardo nella consegna del suo ordine, che era totalmente fuori dal suo controllo.
Saremo felici di ascoltarvi se avete delle domande, quindi non esitate a scriverci.
Buona giornata.
Cordiali saluti,
Il team di SOSav.fr
N
Nadine B.
Rating: 4 out of 5
following a purchase from 03/09/2021
The product corresponds to my request.
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Florent F.
Rating: 4 out of 5
following a purchase from 15/09/2021
Superb as site lacks a little precision on the article thank you very much my I recommend sosav
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cedric R.
Rating: 4 out of 5
following a purchase from 28/09/2021
Compliant order.
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ANDRE J.
Rating: 4 out of 5
following a purchase from 26/09/2021
Product conforms to the order, deadline respected.
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Didier J.
Rating: 4 out of 5
following a purchase from 25/09/2021
Well
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JONNY D.
Rating: 4 out of 5
following a purchase from 06/09/2021
I'm very pleased with the quality of the product and the service. I'm very pleased with the quality of the product and the service.
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Jean Claude H.
Rating: 4 out of 5
following a purchase from 20/08/2021
Efficient merchant, top level order tracking
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Michel R.
Rating: 4 out of 5
following a purchase from 15/09/2021
good purchase, respect of the delivery time
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JFrancois B.
Rating: 4 out of 5
following a purchase from 05/09/2021
Compliant product
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lorine M.
Rating: 4 out of 5
following a purchase from 10/09/2021
short
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Frédéric P.
Rating: 4 out of 5
following a purchase from 09/09/2021
As described and fast delivery 👍
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Ingrid A.
Rating: 4 out of 5
following a purchase from 08/09/2021
I've been using it for a while now, but I'm not sure how long it will take to load it. It's a shame.
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issam G.
Rating: 4 out of 5
following a purchase from 07/09/2021
I recommend it
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dany C.
Rating: 4 out of 5
following a purchase from 28/07/2021
Very good customer service. The delivery took a little less than a month but no problem replacing my faulty part.
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Stéphane L.
Rating: 4 out of 5
following a purchase from 04/09/2021
The screen was received in perfect condition, well packaged and in the time indicated. Great... 1 star less for the price a little high for a screen of a product now outdated.
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Max Z.
Rating: 4 out of 5
following a purchase from 20/08/2021
I regret not having been able to know the availability before placing my order.
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Benjamin C.
Rating: 3 out of 5
following a purchase from 28/06/2021
A muddle in the order with little information without me asking. Contacted, customer service ended up confirming the delay, giving me a new approximate time frame but also offered to refund me the costs incurred (order plus delivery) if I wanted to cancel my order. The screwdriver pac I bought is of poor quality. The spare part on the other hand seems to be in order.
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BRUNO I.
Rating: 3 out of 5
following a purchase from 01/08/2021
My package arrived safely but with a delay. I had to send several emails to find out the status of my order. I would have preferred SOSAV to take the lead, hence my 3 star rating. Otherwise the response to my emails was quick. I would have preferred to have received the order in advance, hence my 3 star rating.
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Guy C.
Rating: 3 out of 5
following a purchase from 15/07/2021
a first order was for a set of tools to open an iPhone 6S and the smallest torx was too big... the second order was for screws for iPhone 6S and the delay was exceeded by more than a month... The fact remains that SOSAV offers repair materials that are difficult to find elsewhere and more expensive...
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Lucas C.
Rating: 4 out of 5
following a purchase from 31/08/2021
Once the order is placed, the delivery is very fast! Screen iPhone 11 identical to the original one !
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Bernard R.
Rating: 4 out of 5
following a purchase from 31/01/2021
I have to say that I am very pleased with the product and the service, but I have to say that I am very pleased with the service.
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claudette D.
Rating: 4 out of 5
following a purchase from 19/08/2021
perfectly
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jean claude G.
Rating: 4 out of 5
following a purchase from 24/08/2021
article conforms to the description one finds of all for the smartphones and other material data-processing has a correct price as well as small videos which explain how to go there to carry out repair ect. I recommend I recommend
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Alexandre P.
Rating: 3 out of 5
following a purchase from 24/06/2021
Hello, I received my order 2 months after placing it without being notified of any delay. The part works well. I think that for the betterment of the planet SoSav should collect used parts from their customers to see if they can repair them. Sincerely
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Joseph F.
Rating: 3 out of 5
following a purchase from 01/07/2021
delivery time too long, order on 01/07 and shipped on 11/08! item conforms
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dautieu D.
Rating: 4 out of 5
following a purchase from 14/08/2021
flush
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christophe F.
Rating: 4 out of 5
following a purchase from 14/08/2021
effective site
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jpierre C.
Rating: 4 out of 5
following a purchase from 04/07/2021
correct equipment, a little long waiting time
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Paul B.
Rating: 3 out of 5
following a purchase from 02/08/2021
Product arrived quickly. The improvement of autonomy related to the change of the battery is significant, but less than expected. The tools are useful for this type of manipulation, without being exceptional (cheap packaging, plastic that is damaged after opening the phone ...).
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didier S.
Rating: 4 out of 5
following a purchase from 31/07/2021
Serious Good material A little long to receive Due to China I think
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Patricia R.
Rating: 4 out of 5
following a purchase from 05/08/2021
Thank you very much
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Coralie H.
Rating: 4 out of 5
following a purchase from 03/08/2021
Before buying an item, I asked if the tool was suitable for my machine which I gave the references. The answer was "normally yes". However, this was not the case. I therefore contested by contacting the site, which was very reactive, and "exceptionally" granted my refund, after taking a photo and returning the item with a pre-stamped label.
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wally D.
Rating: 3 out of 5
following a purchase from 18/08/2021
Positive point if a screen has a problem we can exchange it directly on site and negative point the brightness of the screen is ultra low I see nothing in the sun
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