Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
The equipment arrived in good condition with no unexpected delays. I would have appreciated it if the site's catalogue had offered a combination of the equipment and its accessories. In my case: home button + the necessary seal to put it back in place
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Romain L.
Rating: 4 out of 5
following a purchase from 20/03/2021
Everything is fine, my PSP 3000 is working again thanks to you, a little problem with the availability of the spare part but it's forgotten because it's good quality. Keep it up!!!
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Thierry V.
Rating: 4 out of 5
following a purchase from 03/07/2021
Nothing to say. Correct delivery, well packed.
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Sabine B.
Rating: 4 out of 5
following a purchase from 04/07/2021
Despite the screwdriver kit recommended for my purchase , I was missing a triwing 0 screwdriver to make my repair. Fortunately, I found it in a hardware store and I made the repair with the tuto which despite this error of tool was great and it worked!!!
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Yann B.
Rating: 4 out of 5
following a purchase from 05/06/2021
Very good
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adeline A.
Rating: 3 out of 5
My order is missing an item
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Response from SOSAV
Salve,
Grazie per il tuo commento!
Notiamo che non hai ancora contattato il nostro team per questo problema: non esitare a scriverci a [email protected] in modo che possiamo offrirti di inviarti il pezzo mancante!
Vi auguriamo una buona giornata e restiamo a vostra disposizione se necessario.
Cordiali saluti,
Il team di SOSav.fr
P
Pascal C.
Rating: 4 out of 5
following a purchase from 29/06/2021
I bought the battery replacement kit for my iPhone7. The material is complete, and the new battery works well. The only drawback is the replacement of the sealing strip: the installation is very random and the slightest mistake makes the installation incomplete, thus the waterproofing compromised.
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Marie Josée F.
Rating: 4 out of 5
following a purchase from 24/06/2021
The package arrived on schedule! 👍🏼
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Raphael M.
Rating: 4 out of 5
following a purchase from 18/06/2021
a little long for delivery but the products were perfect
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Ricardo D.
Rating: 4 out of 5
following a purchase from 24/06/2021
The only downside is that I have a tool that has rounded the head of my screw so I need to find a solution to remedy that.
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Jean-Marie E.
Rating: 4 out of 5
following a purchase from 20/06/2021
Serious and reactive store.
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Tony R.
Rating: 4 out of 5
following a purchase from 19/06/2021
Communication by email OK, Deadlines OK, Reception part OK but packaging package a little fragile.
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Florian S.
Rating: 4 out of 5
following a purchase from 21/06/2021
The products did not precisely match the antenna model for the PS4 (no possibility to choose the precise version of the antenna for PS4 and therefore too short cable).
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Jean-François F.
Rating: 4 out of 5
following a purchase from 10/05/2021
Product conforms to my expectations, only problem is that the delivery time is much too long.
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Salvatore S.
Rating: 4 out of 5
I ordered a full screen iphone 5, and a battery because that of origin had swollen despite perfect autonomy, without localization lasted about 5 gg. For the screen is perfect nothing to say, but the new battery made in China has an autonomy of 2 days without location, a little disappointed
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Response from SOSAV
Salve,
Grazie per il tuo feedback e ci dispiace vedere che non sei completamente soddisfatto del prodotto che hai ordinato.
Tuttavia, notiamo che non hai ancora contattato il nostro team per questo problema: non esitare a scriverci a [email protected] in modo che possiamo essere informati di questa informazione e trovare una soluzione rapidamente :-)
Vi auguriamo una buona giornata e restiamo a vostra disposizione se necessario.
Cordiali saluti,
Il team di SOSav.fr
G
Gregory C.
Rating: 4 out of 5
following a purchase from 18/06/2021
Fast delivery and correct material. Thank you.
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Jacques D.
Rating: 4 out of 5
following a purchase from 16/06/2021
It was okay.
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Stéphane G.
Rating: 4 out of 5
following a purchase from 15/06/2021
Efficient, fast including after sales service
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Jean-Claude B.
Rating: 4 out of 5
following a purchase from 11/06/2021
Nothing to say
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Sébastien F.
Rating: 4 out of 5
following a purchase from 09/06/2021
Quick response
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stephane P.
Rating: 4 out of 5
following a purchase from 11/05/2021
great performance
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Edouard C.
Rating: 3 out of 5
Site not very ergonomic. Difficulty to pass the payment stage. Problems with restocking. No communication of the order status from sosav once the restocking time is over. Request for additional postage after the fact. Everything is finally back in order after contact with customer service but it is not the e-commerce experience I expected...
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Response from SOSAV
Ciao Edouard,
Grazie per la tua recensione e ci dispiace che la tua esperienza con SOSav non sia stata ideale.
Vi ringraziamo per i vostri commenti pertinenti e le aree di miglioramento.
A presto!
Cordiali saluti,
Il team di SOSav.fr
E
Emmanuel S.
Rating: 3 out of 5
The reapproval was a bit long
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Response from SOSAV
Salve,
Grazie per il tuo commento e ci dispiace leggere queste informazioni :/
Come indicato nella scheda del prodotto al momento dell'ordine, uno degli articoli non era disponibile per la spedizione immediata ma entro 7-15 giorni.
Non appena abbiamo ricevuto il tuo ordine, il tuo pacco è stato spedito con priorità!
Non esitate a contattarci se avete bisogno di aiuto, siamo a vostra disposizione!
Sinceramente,
Il team di SOSav.fr
P
philippe B.
Rating: 4 out of 5
following a purchase from 14/04/2021
The product was delayed in shipping due to a stockout. I was notified and received the package. The customer service department responds to emails quite quickly.
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Fabio S.
Rating: 4 out of 5
following a purchase from 05/05/2021
I'm very happy with my order...but my last order took a long time to arrive but I will continue to order from you.
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christophe K.
Rating: 4 out of 5
following a purchase from 07/06/2021
The product was delivered on time and met my expectations. I put 4 stars because there are missing parts on the site.
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jean-charles C.
Rating: 4 out of 5
following a purchase from 02/06/2021
perfect delivery and tuto impec
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Jacques L.
Rating: 3 out of 5
I had to get blue, I got black (chassis for samsung A50)
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Response from SOSAV
Ciao Jacques,
Grazie per il tuo feedback e ci dispiace sentire questo.
Tuttavia, notiamo che non hai ancora contattato il nostro team su questo argomento: non esitare a scriverci all'indirizzo [email protected] in modo che possiamo essere informati di questa informazione e trovare una soluzione rapidamente :-)
La nostra squadra vi augura una buona giornata e rimane a vostra disposizione se necessario.
Sinceramente,
Il team di SOSav.fr
M
max L.
Rating: 4 out of 5
following a purchase from 19/04/2021
despite the delay due to the context, the product has arrived and conforms to the need. the communication is very good. thank you
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Joris M.
Rating: 3 out of 5
No news of my order being restocked, until I restarted the service myself.
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Response from SOSAV
Ciao Joris,
Grazie per il vostro feedback!
Infatti, il vostro contatto con noi ha coinciso con la ricezione del pezzo nei nostri locali, niente di volontario che ha detto, ma il caso ha fatto bene.
Vorremmo ringraziarvi per la vostra pazienza e siamo spiacenti per l'inconveniente causato da questo ritardo, che è fuori dal nostro controllo.
Il nostro team rimane a vostra disposizione se necessario.
Cordiali saluti
Il team di SOSav.fr
P
Paul B.
Rating: 4 out of 5
following a purchase from 05/05/2021
Hello good service on this site of sale of spare parts of original quality without defect and fast of sending
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Stéphanie C.
Rating: 4 out of 5
following a purchase from 02/06/2021
IPhone 11 screen + tools ordered. Meets expectations, phone repaired. Video explanation very well done.
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Jean-come S.
Rating: 3 out of 5
The two stickers for fixing the battery were missing
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Response from SOSAV
Ciao Jean-Côme,
Grazie per il tuo feedback e ci dispiace vedere che il tuo ordine non ti ha dato piena soddisfazione.
Tuttavia, notiamo che non hai ancora contattato il nostro team su questo argomento: non esitare a scriverci all'indirizzo [email protected] in modo che possiamo essere informati di questa informazione e trovare una soluzione rapidamente :-)
La nostra squadra vi augura una buona giornata e rimane a vostra disposizione se necessario.
Sinceramente,
Il team di SOSav.fr
V
Valérie B.
Rating: 4 out of 5
following a purchase from 28/05/2021
Apart from the problem with the bank card, 💳 everything went well.
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Aymeric M.
Rating: 4 out of 5
following a purchase from 14/05/2021
The delivery was a little bit long, but the MicroSD reader works very well for my Switch!
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Jean-Christophe L.
Rating: 4 out of 5
following a purchase from 10/05/2021
The package got lost in Belgium, but I finally received it with my order. I am waiting for the parts for another order and it will be perfect.
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Stéphane N.
Rating: 4 out of 5
following a purchase from 15/04/2021
Article available after more than a month but SoSAV kept me informed and quality article.
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Mélissa P.
Rating: 4 out of 5
following a purchase from 27/05/2021
The only problem was the delivery, I found the envelope already opened and closed.
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Jean Christophe B.
Rating: 4 out of 5
following a purchase from 13/05/2021
A little delay
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BENOIT P.
Rating: 4 out of 5
following a purchase from 25/05/2021
Pro Team
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