Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
The object to store the screws to remember their location after disassembling them is very good, but it does not allow to store the screws of the part where there is the screen. The replacement of the screen of the Iphone 5, it is a very fine work, one sees almost better on the images magnified of the video than with the naked eye!
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Margaux D.
Rating: 4 out of 5
I am very satisfied with my order. The delivery was very fast, and the order was very well packaged.
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Manuel Joao F.
Rating: 4 out of 5
Satisfied
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PHILIPPE D.
Rating: 4 out of 5
WELL
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Hervé R.
Rating: 4 out of 5
An error in the content of the shipment, quickly repaired by customer service
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Jean Philippe F.
Rating: 3 out of 5
The website and videos are very good. The parts for repair are in order but the accessories are not always as shown on the pictures.
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Response from SOSAV
Hello Jean-Philippe, We thank you for your message and we are sorry that your customer experience on SOSav did not go perfectly. If you have any query regarding this item, please do not hesitate to contact our team at [email protected], we always find satisfactory solutions :-) In the meantime, our team wishes you a very nice day and remains at your disposal if needed. Sincerely, The SOSav.fr Team
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Mathis L.
Rating: 4 out of 5
perfectly
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Jacqueline J.
Rating: 4 out of 5
nothing to add
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Dimitri C.
Rating: 4 out of 5
The site is well organized and it is easy to find what you are looking for. Small lack of description in some rooms.
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EMMA B.
Rating: 4 out of 5
Very nice site with lots of products that satisfy me. The delivery times are very fast.
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michel C.
Rating: 4 out of 5
easy to operate.
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Stéphane T.
Rating: 4 out of 5
The site is very well done, intuitive and clear whether to choose a part or for the tutorials. The spare parts are of good quality, well packed and quickly delivered. A small downside on the triwing screwdriver very, too fragile (no slippage is tolerated).
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Anthony L.
Rating: 4 out of 5
I received the equipment and it was in good condition but it turns out not to work properly, not cool at all.
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Jérôme V.
Rating: 4 out of 5
Arrived on time. The product is of good quality. Thank you team
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DAVID B.
Rating: 4 out of 5
Good service. Part delivered broken, immediately replaced.
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Laurence E.
Rating: 4 out of 5
fast shipping but poor quality products
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Lauriane D.
Rating: 3 out of 5
Screen protector full of micro scratches on arrival so definitely a second hand product.
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Response from SOSAV
Hello Lauriane, Thank you for your comment and we are sorry to hear about this. Our customer support is waiting for your feedback by e-mail following this incident. Do not hesitate to check your junk mail if necessary :-) Have a nice day and see you soon. Sincerely, The SOSav.fr Team
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James K.
Rating: 3 out of 5
Toop
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Response from SOSAV
Hello James, Thank you for your encouraging comment! Do not hesitate to let our team know what we need to improve in order to reach the 5 stars we are looking for ;-) Have a great day and see you soon. Sincerely, The SOSav.fr Team
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ANdré C.
Rating: 3 out of 5
battery only charges at 70 %, discussions in progress with SAV ..... not simple !!!
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Response from SOSAV
Hello André, Thank you for your comment. Electronic components are not immune to malformations or defective cases, being very fragile. In the case where indeed, the component in question proves to be defective, several factors can be blamed. We understand your dissatisfaction and apologize for the inconvenience caused. As you already know, a new battery in great shape was shipped to you yesterday and will be in your hands soon :-) Do not hesitate to contact our team for any further information. Sincerely, The SOSav.com Team
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frederic G.
Rating: 4 out of 5
Good price, deadline respected, packaging a little light to improve.
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Adile A.
Rating: 4 out of 5
Screen ordered Product rather fragile because fractured when closing the phone.
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Bruno Z.
Rating: 4 out of 5
R.A.S. to order received in time quickly
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Jean-François D.
Rating: 4 out of 5
The product is as I ordered. Fast delivery and even faster than expected
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jacques B.
Rating: 4 out of 5
fast delivery
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Stephanie C.
Rating: 4 out of 5
Very fast delivery. A little disappointed with the quality of the screen which is an OEM...
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Alain P.
Rating: 4 out of 5
No problem, product conforms. CLEAR
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Jamess G.
Rating: 4 out of 5
Received quickly
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Marc S.
Rating: 4 out of 5
Bad first experience because my parcel was lost...SOSav is not to blame, I contacted the service (top staff ????) and everything was settled quickly (refund). Very good site I recommend!
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Sarah M.
Rating: 4 out of 5
I ordered a part for a laptop and it was not received with the color I had chosen.
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Yves J.
Rating: 4 out of 5
Good ergonomics of the site, good ordering procedure, impeccable delivery.
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Serge D.
Rating: 4 out of 5
Fast shipping but compatible battery and not branded as written on the site. It's a shame. It still seems to hold the charge. It's only been four days. I hope it will last.
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Benoit N.
Rating: 4 out of 5
Products in accordance with my expectations.
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Philippe G.
Rating: 4 out of 5
Bon site
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Thibault F.
Rating: 4 out of 5
Package arrived quickly
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Pierre-Emmanuel R.
Rating: 4 out of 5
The part I ordered was the same as the one I ordered, and the shipping time was very fast. Top
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Francine D.
Rating: 4 out of 5
Well
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Keiko I.
Rating: 4 out of 5
I have received my order. I have been informed about the delivery in my mailbox.
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tanguy G.
Rating: 4 out of 5
Fast delivery, no problem
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Julie L.
Rating: 3 out of 5
The tuto is a great help, the spatula is damaged very quickly and the tri-wing screwdrivers had a defect, impossible to unscrew the small screws that hides the connections.
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Response from SOSAV
Hello Julie, We thank you for your comment and we are sorry to see that your order did not give you complete satisfaction. However, it seems that you have not yet contacted our team about this. Do not hesitate to contact us by e-mail at [email protected] if you need help :-) Have a nice day! Sincerely, The SOSav.com team
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jean-paul M.
Rating: 4 out of 5
I put 4 Stars because I am satisfied with the navigation on the site and the choice of my article however more expensive than in other shops.
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