Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
I have not had any problems with the products but my order has not been validated even though the payment has been taken. I had to call the service again after a week without any news about my order. They were quite responsive and recognized their fault but no commercial gesture.
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Response from SOSAV
Hello Morgane, We are sorry for this technical incident, which is beyond our control. We have not applied any additional discount to your order because a 15% discount was already applied to it :-) Our team is at your disposal for any further information. Have a nice day ! Sincerely, The SOSav.fr team
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Domagné J.
Rating: 4 out of 5
very fast and very good value for money
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Frédéric A.
Rating: 4 out of 5
Nothing to add
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Sébastien F.
Rating: 3 out of 5
Adaptable part whose quality and installation is not the same as the original part
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Response from SOSAV
Hello Sebastien, We are sorry to see that your order does not offer you complete satisfaction. It seems that you have not yet contacted our team regarding this part that does not suit you. In order to start taking care of your request, we invite you to contact us by e-mail at [email protected] : our team will be happy to help you :-) Have a nice day! Sincerely, The SOSav.fr team
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Dominique P.
Rating: 4 out of 5
Compliant
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Patrice E.
Rating: 3 out of 5
The price is affordable, the shipping is fast, but there is a problem contacting customer service. It's a shame. Because product purchased does not work.
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Response from SOSAV
Hello Patrice, Thank you for your comment. After checking via the order number and your email address, it seems that you have not yet contacted our team regarding this defective part. We can be reached by phone, online chat, email (we respond within a few hours), and on most social networks. So don't hesitate to contact us by e-mail at [email protected] : our team will be happy to help you as soon as we are informed :-) Have a nice day ! Sincerely, The SOSav.fr team
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alain L.
Rating: 3 out of 5
the site is good, easy to order, very responsive
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Response from SOSAV
Hello Alain, Thank you for your comment. Do not hesitate to tell us what we can improve in order to get 5 stars ;-) Sincerely, The SOSav.fr team
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Emmanuel B.
Rating: 4 out of 5
Ras !
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Alexandre L.
Rating: 4 out of 5
Good price, fast delivery. However, it would be necessary to put a little more information on your products such as the origin (original battery or compatible) and the theoretical autonomy. It would help to make a choice!
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Philippe N.
Rating: 4 out of 5
Perfect, I was able to change the battery of my old IPhone 5 s at a lower cost
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Fabien L.
Rating: 3 out of 5
The package was delivered quickly, but the products were not well secured in the packaging box. As a result, the product bags were torn and the products were wandering around in the packaging box ...
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Response from SOSAV
Hello Fabien, Thank you for your comment and we are sorry to hear about this mishap. We are immediately forwarding this information to the dedicated team to ensure that this does not happen again. Our team remains at your disposal if needed, at [email protected]. Have a nice day! Sincerely, The SOSav.com Team
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Michel G.
Rating: 4 out of 5
Smooth sailing
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olivier C.
Rating: 4 out of 5
A well done site.
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eric V.
Rating: 4 out of 5
Nickel
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LOEIZA P.
Rating: 3 out of 5
Didn't understand that there were no tools in the kit but very good product
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Response from SOSAV
Hello, Thank you for your comment. We are sorry if this information was not clear. Our team remains available for any further information, please do not hesitate to contact us. Sincerely, The SOSav.fr Team
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Michèle M.
Rating: 4 out of 5
Good experience on the site. No problems with delivery, a little slow maybe. I recommend this site.
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livio B.
Rating: 4 out of 5
Nothing to complain about
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Kevin A.
Rating: 4 out of 5
The item is in good condition and the delivery is fast.
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Fabricia R.
Rating: 4 out of 5
Well
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jean marie M.
Rating: 4 out of 5
well
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Benoit G.
Rating: 4 out of 5
Great site where you can find a lot of parts
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Pascal D.
Rating: 4 out of 5
Well received. Conforms to expectations
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Malinne K.
Rating: 4 out of 5
Practical and fast site.
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bruno D.
Rating: 4 out of 5
À recommande
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Rose marie R.
Rating: 3 out of 5
well received and in time but unfortunately the suction cup in the kit was defective (warped) which did not adhere to the glass of the iPhone
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Response from SOSAV
Hello Rose-Marie, We thank you for your message and we are sorry to hear this news :- / In order to remedy the situation quickly, we simply invite you to send a photo of the part received directly to your customer support at [email protected] without hesitating to call back your order number, because it seems that you have not yet contacted us about this. Our team will soon come back to you with a solution, rest assured. We remain available for any further information and apologize for the inconvenience caused. A very nice day to you! Sincerely, The SOSav.fr Team
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Christophe L.
Rating: 4 out of 5
The order was shipped and received very quickly.
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Gengis C.
Rating: 3 out of 5
I am satisfied with the battery and the tuto to be able to replace it myself because everything was great, but the tempered glass was already broken when I wanted to unpack it...
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Response from SOSAV
Hello, Our team thanks you for your comment and apologizes for this incident. A new order has already been created for you and is scheduled to be shipped in the following hours ;-) We remain available for any further information. Very nice afternoon to you. Sincerely, The SOSav.fr Team
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cyril R.
Rating: 4 out of 5
Everything I needed
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Thomas B.
Rating: 4 out of 5
Smooth navigation on the site, clear and precise tutorials.
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Nabil A.
Rating: 4 out of 5
Well received in 24 hours without damage. A little more help with assembly would have been nice. I've been using it for a while now and it's not working. I followed all the steps without forgetting one and the sleep button doesn't work anymore.
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Jean Pierre D.
Rating: 3 out of 5
I've been using this product for a while now, and it's a great product. I've been using this product for a while now, and it's a great product, but I'm not sure I'd like to be able to use it again. I have damaged my optical drive to put the adapter and the ssd (I followed the tutorial) when it should simply be put in the place of the HDD ... which I did by deduction, but too late ... optical drive HS. I have to order another one
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Response from SOSAV
Hello Jean-Pierre, Thank you for your comment. We are sorry to hear that the repair of your device was not ideal :- / Our team remains at your disposal if you need additional advice, do not hesitate! Very nice day to you. Sincerely, The SOSav.fr Team
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Stéphane L.
Rating: 4 out of 5
Very fast shipping and order items wrapped in bubble wrap. Attention cardboard packaging of the upper screen 3DS open and flattened. Best regards.
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JACQUES B.
Rating: 4 out of 5
Easy to navigate but some product details are missing
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François P.
Rating: 4 out of 5
Order shipped on time and conformed to my request. Only HIC, a defective item, but the site sent me back a new one within 5 days.
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Alain C.
Rating: 4 out of 5
Good. Fast shipping.
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Michal K.
Rating: 4 out of 5
Products of good quality, reactive soap, I put 4 stars because the hydrogel film that I received was not perfectly cut, the cuts at the camera level were not made at 100% at the time of the installation, the part to be removed remained hooked, I managed to delicately tear off this part not well cut, on a film like this one it is very annoying because very delicate to install
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FREDERIC L.
Rating: 4 out of 5
Despite a mistake on my first order, the service was very responsive
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Emeric S.
Rating: 4 out of 5
It is very clear
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