Customer reviews of SOSAV

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Emmanuel C.

Rating: 4 out of 5

Published on 08/01/2021 à 15h02

Easy to operate

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Nicolas B.

Rating: 4 out of 5

Published on 07/01/2021 à 10h32

Quick preparation and shipment of the order, tutorials and tools available if needed, the best.

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Frédéric F.

Rating: 4 out of 5

Published on 06/01/2021 à 11h01

Ras for this order

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JEAN-MARC B.

Rating: 4 out of 5

Published on 05/01/2021 à 20h29

Fast delivery despite the holidays

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Eric H.

Rating: 4 out of 5

Published on 04/01/2021 à 19h21

Well organized site, impeccable delivery. Lacked a little bit of packaging for some screen protectors received broken, but the dispute was quickly resolved by the efficient after sales service

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Thibault F.

Rating: 4 out of 5

Published on 04/01/2021 à 17h30

I bought a new battery for oneplus. I've been using it for over a month now, and the battery life is still good.

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Lucget F.

Rating: 4 out of 5

Published on 04/01/2021 à 16h12

Very good articles

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Christophe G.

Rating: 4 out of 5

Published on 04/01/2021 à 15h57

Very good site for my part

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Gabriel M.

Rating: 3 out of 5

Published on 04/01/2021 à 09h40

Almost 3 weeks to receive the order.

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Response from SOSAV Published on 04/01/2021

Hello Gabriel, Thank you for your comment. We see that your order was received this morning and we are delighted with this news! Our team remains at your disposal if needed, do not hesitate. Sincerely, The SOSav.fr Team

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nathalie M.

Rating: 4 out of 5

Published on 04/01/2021 à 05h52

Very happy with my purchases I would come back to this site and I would recommend it to my friends

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Damien C.

Rating: 3 out of 5

Published on 03/01/2021 à 16h18

It was not the same packaging as on the photo ....

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Response from SOSAV Published on 04/01/2021

Hello Damien, We are sorry to see that your order does not give you complete satisfaction. It seems that you have not yet contacted our team regarding this obviously defective part. In order to start taking care of this return within the framework of our after-sales service, we invite you to contact us by e-mail at [email protected]: our team will be happy to help you :-) Have a nice day! Sincerely, The SOSav.fr team

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Vincent G.

Rating: 4 out of 5

Published on 03/01/2021 à 12h37

Meets my expectations

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CHRISTIAN B.

Rating: 4 out of 5

Published on 31/12/2020 à 15h45

product meets my expectations; fast service.

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Ludovic H.

Rating: 4 out of 5

Published on 30/12/2020 à 06h41

For this style of product the delivery is a bit long

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Jérôme M.

Rating: 4 out of 5

Published on 29/12/2020 à 07h36

Delivery time was long but order received

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christophe M.

Rating: 3 out of 5

Published on 28/12/2020 à 14h26

Order never arrived, package lost and have to call customer service again to learn that my package is lost

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Response from SOSAV Published on 30/12/2020

Hello Christophe, Thank you for your comment. As you know, we are entirely dependent on the carriers once the package is in their hands, just like you, and we are sorry for this incident totally beyond our control. We are very sorry about this incident, which is totally beyond our control. The order has already been reimbursed by our customer support, and everything is back to normal. We remain available if you have any questions at [email protected]. Have a nice day! Sincerely, The SOSAv.com Team

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Léo B.

Rating: 4 out of 5

Published on 28/12/2020 à 12h44

Very easy to use

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Jacobus V.

Rating: 4 out of 5

Published on 28/12/2020 à 09h40

No worries

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Samuel M.

Rating: 4 out of 5

Published on 26/12/2020 à 16h27

Received on time and very good material ?

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Sacha M.

Rating: 4 out of 5

Published on 26/12/2020 à 13h43

Very clean and understandable site, fast delivery (3 days) and complete order.

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thomas P.

Rating: 4 out of 5

Published on 26/12/2020 à 13h29

TB, customer service bof, I called, 3/4 times, impossible to get someone.

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Dominique S.

Rating: 4 out of 5

Published on 23/12/2020 à 18h22

Fast and inexpensive delivery by post. Adequate material.

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Jean-Marc C.

Rating: 4 out of 5

Published on 23/12/2020 à 15h45

Package arrived quickly, the box was damaged, but not the inside.

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Paul A.

Rating: 3 out of 5

Published on 23/12/2020 à 15h13

The tool kit does not contain all the elements presented either in the video or in the troubleshooting guide. The contents are as described on the website. You should consider watching the video AND the pictorial guide, then compare with the contents of the tool kit to discover the iSlack and iHold

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Response from SOSAV Published on 28/12/2020

Hello Paul, Thank you for your comment. We note that you have not contacted our team on this subject: do not hesitate to write to us at [email protected] if you have any request for clarification, we are available with pleasure. Have a nice day. Sincerely, The SOSav.Fr Team

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Rija C.

Rating: 4 out of 5

Published on 23/12/2020 à 13h52

Very interesting site, a lot of choice, not expensive

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Joel R.

Rating: 4 out of 5

Published on 22/12/2020 à 18h34

Well

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Vaniet B.

Rating: 4 out of 5

Published on 22/12/2020 à 14h45

Very good spare part, good quality, just the delivery a bit slow

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patrick B.

Rating: 4 out of 5

Published on 21/12/2020 à 20h41

good, clearly explained products

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Quentin B.

Rating: 4 out of 5

Published on 21/12/2020 à 16h12

Noisier power supply than the original one, but it does the job perfectly.

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Philippe G.

Rating: 3 out of 5

Published on 20/12/2020 à 18h33

I have purchased 2 screens and only 1 is working. I am waiting to see if the after sales service will take care of the refund or a credit note.

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Response from SOSAV Published on 23/12/2020

Hello Philippe, We are sorry to learn that a product is defective. Our team will not fail to come back to you by email in order to propose you an exchange as soon as possible. Sincerely yours,

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jean-pierre B.

Rating: 4 out of 5

Published on 19/12/2020 à 14h37

fast and serious

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philippe P.

Rating: 4 out of 5

Published on 19/12/2020 à 14h08

Very clear

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thomas B.

Rating: 4 out of 5

Published on 16/12/2020 à 16h36

I was not satisfied with the product I received and the customer service was very reactive to send me a new product. I have the impression that customer satisfaction is important for Sosav and it is rather reassuring

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Alain G.

Rating: 4 out of 5

Published on 16/12/2020 à 16h16

Good buy, fast delivery

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Jean-Pierre J.

Rating: 4 out of 5

Published on 15/12/2020 à 16h38

delivery too long compared to AMAZON

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Ludovic M.

Rating: 4 out of 5

Published on 15/12/2020 à 10h49

Nothing to report

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Antoine C.

Rating: 3 out of 5

Published on 14/12/2020 à 14h18

The site looks good, but I can't judge the tutorial because I haven't received my order. Also, I think it is necessary to put forward the stickers to glue the components back together when it is necessary to remove them to repair the device (to be added to the list of products needed for the repair).

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Response from SOSAV Published on 23/12/2020

Hello, We are sorry if the delivery did not go as planned. Unfortunately, we have no control over the delivery once the package has been handed over to our carrier. Especially in this period of holidays and health crisis. However, according to the Colissimo tracking system, your parcel is indicated as delivered to date. We take note of your remark concerning the stickers. I am very pleased to receive your order,

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Endy C.

Rating: 4 out of 5

Published on 14/12/2020 à 10h19

Works well

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Christophe R.

Rating: 4 out of 5

Published on 13/12/2020 à 15h24

Purchase in accordance with my request.

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Masia S.

Rating: 4 out of 5

Published on 12/12/2020 à 13h02

Complete site and quality parts, not like on Amazon...

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