Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
Perfect, received in the time indicated. I would like to review the sorting of the display by brand...to find the product more easily...fortunately the search engine makes up for some of the shortcomings
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Baptiste V.
Rating: 3 out of 5
I have ordered from you several times. The first time, I was satisfied. The second time, a little less because some parts were defective but the exchange was quick and easy. This time, less satisfied because the screen ordered has a small defect and is polarized in a direction not practical (with sunglasses) and different from the original. I seem to have definitely damaged some tablecloths while changing it but that's not your fault.
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Response from SOSAV
Hello Baptiste, We thank you for your comment and are very sorry to hear that this last repair did not go well. Anyway, you managed to repair your iPhone 6 by yourself and you can be proud of yourself, it's one less device in the wild! The next repair will be perfect ;-) Our team remains available if you have any question on all social networks, or at [email protected]. Do not hesitate to contact us! Have a great day and see you soon. Sincerely, The SOSav.Fr Team
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michel B.
Rating: 4 out of 5
perfectly
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ANTOINE BUIRETTE T.
Rating: 3 out of 5
Changing the battery is rather difficult because the adhesive is very sticky and the small spatula of the tool kit is deformed and broken (very bad quality = Chinese). Fast delivery.
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Response from SOSAV
Hello Antoine, Thank you for your comment and we are sorry to see that this repair did not go as planned :- / We use the same tools in our repair center and given what you describe, obviously the adhesive was not sufficiently softened by the heat, the battery could have been pierced... Fortunately, everything turned out pretty well. If needed, we describe the replacement procedure in this video: https://www.sosav.fr/guides/mobiles/iphone/iphone-6s/batterie/ At 2.47', we indicate that you should heat the back of the device for a maximum of 20 seconds, and start again a few moments later if you feel any resistance. We remain available for any further information and apologize for the inconvenience caused. Have a great day! Sincerely, The SOSav.Fr Team
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André P.
Rating: 4 out of 5
Good value for money, fast delivery
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Marine B.
Rating: 4 out of 5
Attractive price and fast delivery
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Youssef E.
Rating: 4 out of 5
Very good
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delphine T.
Rating: 4 out of 5
I'm very pleased with the delivery of this product. I'm very pleased with the quality of the product and the quality of the service.
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David V.
Rating: 4 out of 5
Fluid and easy to access.
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Sebastien E.
Rating: 3 out of 5
I'm not sure if this is a good idea or not, but I'm sure it's a good idea.
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Response from SOSAV
Hi Sebastien, Thanks for your comment :-) The iPhone SE screen disassembly guide (available here https://www.sosav.fr/guides/mobiles/iphone/iphone-se/ecran-complet-assemble/) indicates in step #8 the following information: Use the nylon spatula to disconnect the cable that manages the front camera / secondary microphone / internal speaker & proximity sensor assembly. Please do not hesitate to contact our team for any additional information or if you need assistance! Very nice day to you. Sincerely, The SOSav.Fr Team
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Laurent S.
Rating: 4 out of 5
Order conforms, good delivery tracking
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herve G.
Rating: 4 out of 5
R.A.S
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Bruno R.
Rating: 4 out of 5
I have to say that I am very pleased with the quality of the product and the service I received.
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damien F.
Rating: 4 out of 5
I had ordered several parts including a terroir for mini -sim card for iPhone 6. I had the bad surprise to receive it all twisted. I had to straighten it. Too bad it was not protected like the other parts in a small piece of rigid cardboard.
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cynthia C.
Rating: 4 out of 5
service impeccable
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Carole N.
Rating: 4 out of 5
good transaction
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PHILIPPE M.
Rating: 4 out of 5
ras.
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Rémi G.
Rating: 4 out of 5
Everything matches my expectations except the screen which does not have the same characteristics as the original one (the black is not as black as an apple screen.).
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Alain L.
Rating: 4 out of 5
Material well received in time and hours. Nice Tito. Not the best equipment but sufficient and with a practical pouch. CLEAR
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STEPHANE D.
Rating: 3 out of 5
The item I received was not what I expected. The tutorial misled me.
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Response from SOSAV
Hello, Thank you for your feedback! Could you please contact our customer service at the following address so that we can solve the problem you encountered: [email protected] Sincerely, The SOSav team
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David N.
Rating: 4 out of 5
Responsive after-sales service following a defect on the product received.
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Sven W.
Rating: 4 out of 5
I'm very happy with the site and the delivery. I have to be careful because when you enter your shipping information, the default country is France Outre-Mer and so I had to cancel an order and start over. Apart from that it's great
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danny B.
Rating: 4 out of 5
Lack of a tracking number
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caroline B.
Rating: 4 out of 5
For the moment I have no comments to report, we will see in time
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Cédric T.
Rating: 4 out of 5
Compliant product
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Lucile S.
Rating: 4 out of 5
Quite a comprehensive site with lots of repair tips and tutorials.
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SEGOLENE B.
Rating: 4 out of 5
Good presentation of the whole
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michael V.
Rating: 3 out of 5
Exceeded deadlines
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Response from SOSAV
Hello, thank you for your message :-) You received a reply from our team on November 23rd, and the tracking of your package indicates that it was delivered precisely that day to the address you wanted. Do not hesitate to contact our customer support at [email protected] if you notice any problem with this order. Have a nice day! Sincerely, The SOSav.com Team
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Moussa B.
Rating: 4 out of 5
well
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Christophe B.
Rating: 4 out of 5
Simple order taking / fast delivery / nothing to complain about logistically
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bernard B.
Rating: 4 out of 5
Nothing to say satisfactory delivery.
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franck N.
Rating: 4 out of 5
speed and seriousness
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philippe R.
Rating: 4 out of 5
first use, very satisfied
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Alexandre B.
Rating: 4 out of 5
Received in 2 days, as described, but a bit expensive for what it is haha. And for the reassembly a very small plastic part is forgotten (but not serious). I had a screen whose touchscreen did not work, this is solved (well half because I do not know the pin code and at sony impossible to access the recovery so I have the SEUM but it's a subject) thank you sosav for their qwality of their services ;)
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Maxime S.
Rating: 4 out of 5
Part in accordance with my expectations. My device works perfectly now.
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Marie C.
Rating: 4 out of 5
Thank you very much for your kind email. I will be back in a few weeks. Sincerely
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Jean-Luc D.
Rating: 3 out of 5
At the opening of the envelope I found the suction cup partially unusable because deformed (folded edge) and especially the sticker envisaged to stick the battery completely unusable, the protection of the sticky part unstuck and the sticker partially stuck on the pocket of tools..... I thus had to improvise
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Response from SOSAV
Hello, Thank you for your feedback! Could you please contact our customer service at the following address so that we can solve the problem you encountered: [email protected] Sincerely, The SOSav team
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Bollotte P.
Rating: 4 out of 5
Perfect
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DEBORAH S.
Rating: 3 out of 5
The screen is darker.
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Response from SOSAV
Hello, we are very sorry to hear that your order does not give you complete satisfaction :-( It seems that you have not yet contacted our team regarding this display problem. To find out for sure, we suggest that you do the following: from the HOME menu on the console, select " Console settings " then " Brightness ". Select "Auto Brightness" to have the screen brightness adjust itself according to the ambient brightness, or set it manually. If this doesn't solve the problem, please contact our team at [email protected] and we'll look into it together. Have a nice day! The SOSav.com team
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Patrick W.
Rating: 4 out of 5
I easily found what I was looking for.
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