Customer reviews of SOSAV

9,3 /10

Based on 26 971 published reviews

5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 3 and 4 stars

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Luc D.

Published on 13/10/2020 à 09h35

The order was received promptly and conformed.

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Alfred S.

Published on 09/10/2020 à 08h28

Received quickly.

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Romain D.

Published on 07/10/2020 à 20h23

Well done site.

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Jean A.

Published on 06/10/2020 à 17h24

Correcte

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Mickaël F.

Published on 06/10/2020 à 14h26

Delivery a little late, otherwise compliant?

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KEVIN B.

Published on 06/10/2020 à 06h13

Very good suite, efficient order but delivery of a screen significantly different from the original one but functional (thicker)

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Rony B.

Published on 29/09/2020 à 15h58

Very good

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Gennaro P.

Published on 29/09/2020 à 07h47

The product doesn't match I have a galaxy j6 and the external speaker order doesn't match

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Response from SOSAV Published on 29/09/2020

Hello, Thank you for your review! Please contact our customer service at [email protected] so that we can solve the problem. Sincerely, The SOSav team.

Antoni B.

Published on 28/09/2020 à 21h05

Fast shipping, order as expected

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Samuel P.

Published on 28/09/2020 à 13h35

Good piece, a little unsettling that it's not exactly the same though

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julien V.

Published on 28/09/2020 à 12h33

Great product and thanks to the tutorial I was able to repair my phone.

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Franck B.

Published on 27/09/2020 à 18h46

Nothing to say about the delivery, fast. However, the part ordered was not completely compatible. Problem not solved.

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Benjamin W.

Published on 27/09/2020 à 15h41

The replacement screen ordered is not as bright as the original screen and everything becomes more grey... it's a real shame because although I would have been willing to pay more money for a better screen! I'm very pleased with the service and the quality of the screen. So just a pity that the site doesn't describe better what we buy...

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Carole D.

Published on 27/09/2020 à 13h19

Well

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Alex B.

Published on 27/09/2020 à 09h36

The parts I received were used and had fingerprints on them... In addition, one of my parts was slightly damaged ... Conclusion, cheap and it shows.

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Response from SOSAV Published on 28/09/2020

Hello, Thank you for your opinion! All the parts we sell are brand new! Could you please contact our customer service at [email protected] so that we can offer you a return of the damaged part received? Wishing you a nice day :) Sincerely, The SOSav team

DANIEL L.

Published on 24/09/2020 à 05h01

Very satisfactory.

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stéphane D.

Published on 23/09/2020 à 15h39

Satisfied with the product.

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Sebastien P.

Published on 22/09/2020 à 12h08

Very good product I recommend.

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Patrice M.

Published on 21/09/2020 à 21h36

fast delivery and product as described

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Olivier F.

Published on 21/09/2020 à 15h53

Excellent advice and delivery.

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Response from SOSAV Published on 22/09/2020

Hello Olivier, Thank you for your message :-) See you soon at SOSav! Sincerely, The SOSav.Fr team

sylvain R.

Published on 21/09/2020 à 07h42

I'm not sure how to use the screen, but it's not a perfect match for the original screen, so it can be misleading. I appreciated the replacement help videos.

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olivier G.

Published on 20/09/2020 à 13h55

The part fit well in the console and gave it a facelift . shipped quickly .

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Guy P.

Published on 20/09/2020 à 10h47

Very easy to access and use

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Robert P.

Published on 19/09/2020 à 17h08

I am very pleased with the quality of the product and the service. Very satisfied.

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Patrice L.

Published on 18/09/2020 à 12h40

I received the order quickly, the material (tools) are excellent, the battery well wrapped, except that on the site youtube it would have been able to specify that the hair dryer to remove the shell is not too hot and too ready I damaged the screen.

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Prescillia D.

Published on 17/09/2020 à 22h03

Not received the right parts again

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aurélien G.

Published on 17/09/2020 à 17h13

Perfect!

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Stéfan T.

Published on 17/09/2020 à 16h32

I was very pleased with the service and the product. I am very pleased with the service and the product.

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claudine C.

Published on 17/09/2020 à 15h35

Correct delivery time and packaging.

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Response from SOSAV Published on 18/09/2020

Hello Claudine, We thank you for your message and we are sorry to see that the part you received is not suitable for you. It is indeed a compatible cable (unofficial), as indicated on the product sheet you have chosen :-) You can, if you wish, return the item that does not suit you, and then get a refund or a credit note of it. For this, please contact our team at [email protected], we will be happy to find a solution for you! Have a nice day. Sincerely, The SOSav.Fr team

Louis-Norbert R.

Published on 17/09/2020 à 14h10

I communicated precisely the part I wanted, but it was another part (not the right one) that was sent to me.

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Response from SOSAV Published on 18/09/2020

Hello Louis-Norbert, We thank you for your message and we are sorry that the exchanges with our team did not give you complete satisfaction. We remain at your disposal and are open to any comments allowing us to improve and especially to improve your customer experience at SOSav.fr. Do not hesitate to contact our team for any question. Have a great day! The SOSav.com team

Nicolas L.

Published on 17/09/2020 à 12h18

On-time delivery

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Phil G.

Published on 17/09/2020 à 10h21

Tutorial about the device to be repaired missing a very close-up picture to show the process

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julien G.

Published on 17/09/2020 à 09h17

I received the part and it works fine, but I had to wait 2 1/2 weeks to get it.

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Mireille A.

Published on 16/09/2020 à 16h24

Just a small comment; please be more precise and visible in the descriptions about the compatibility of the parts with the machines.

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Response from SOSAV Published on 17/09/2020

Hello Mireille, Our team would like to thank you for your comment, which is all the more important as we are always looking to improve. We currently have more than 25,000 references in our catalogue, and we are working every day to make our product sheets more complete and precise, and our disassembly guides more comprehensive. We are also at your disposal for any additional information (technical or not) by chat, phone, e-mail, and on social networks: do not hesitate ;-) Very nice day to you! Sincerely, The SOSav.Fr Team

Gilles P.

Published on 16/09/2020 à 16h11

the parts replacement tutorials are a great idea

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Isabelle R.

Published on 16/09/2020 à 16h02

No problem. Delivery on time.

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Luka J.

Published on 16/09/2020 à 12h35

I have received my order and I am very pleased with the service.

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Marc-André L.

Published on 16/09/2020 à 08h25

A bit of a delay but just right. Very good advice.

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fabrice D.

Published on 16/09/2020 à 07h42

R.A.S

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Théo F.

Published on 15/09/2020 à 09h54

R. a. s

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