Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews
5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 3 and 4 stars

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O
O L.
Rating: 4 out of 5
Good value for money
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damien K.
Rating: 4 out of 5
good site, delivery too
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pascal S.
Rating: 4 out of 5
No problems at the level of the battery all is super well studied. But following a bad manipulation, I broke the screen of my iPhone Grrrrr
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Julien B.
Rating: 4 out of 5
I'm very happy with this product. Just the spatula isesamo not given (but it goes well ...)
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Dominique J.
Rating: 4 out of 5
Very good for sosav, Chronopost less
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Philippe G.
Rating: 4 out of 5
Satisfied
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Charlotte D.
Rating: 4 out of 5
It is very good
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Khalid M.
Rating: 4 out of 5
Je recommande
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Lionel G.
Rating: 4 out of 5
The parts I ordered were not enough to repair my iphone... Otherwise the link for the disassembly and reassembly of the parts was very clear
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Gérard R.
Rating: 4 out of 5
nothing to say
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Joseph E.
Rating: 4 out of 5
No comment
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Michael N.
Rating: 4 out of 5
For the moment, nothing to say. With hindsight, we'll see how the battery will hold up over time!
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Fabien C.
Rating: 4 out of 5
Top except for the seal
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Christophe R.
Rating: 4 out of 5
I am very pleased with the service and the quality of the product.
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DIBOUSSI A.
Rating: 4 out of 5
Well
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Frédéric V.
Rating: 3 out of 5
The order was easy, the delivery was very fast and in good condition, it's perfect... Too bad the product I bought doesn't fit 100/100, I had to make some changes to make it fit.
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patrick F.
Rating: 3 out of 5
Passing .conforme on time
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Cristel G.
Rating: 4 out of 5
It's OK.
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jean michel H.
Rating: 4 out of 5
well
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Karine B.
Rating: 4 out of 5
No problems to report. Tutorials on the site very well done and accurate...even for those new to repairs.
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Marine D.
Rating: 4 out of 5
Good quality spare part, but I would have liked to have some details, especially on the welding of the part.
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Michel B.
Rating: 4 out of 5
product corresponding to the order
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pascal H.
Rating: 4 out of 5
Product received quickly in good condition Just a reproach on the descriptions which are not clear compared to another similar article (I did not know that the screen I ordered did not have the camera and the front speaker) compared to the other screen) But the descriptions of assembly are excellent
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JEAN-PIERRE B.
Rating: 4 out of 5
Fast, accurate, fair price
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Alan N.
Rating: 3 out of 5
I'm sorry, but I have to tell you that I'm not sure I'm going to be able to do it. I'm not sure I'm going to be able to do it because I'm not going to be able to do it.
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Response from SOSAV
Hello, Thank you for your review! Could you please contact the customer service at the following address: [email protected] so that we can solve the problem you encountered. Sincerely, The SOSav team.
F
Fabrice C.
Rating: 4 out of 5
conforms to the order and is delivered quickly
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Guilhem V.
Rating: 4 out of 5
Perfect, thank you.
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Cedric L.
Rating: 3 out of 5
Site not very intuitive. The products put forward are always Apple and Samsung. There are not ONLY these brands.
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Dominique B.
Rating: 4 out of 5
The package corresponds to the order. The change of the part was done in good conditions with the help of the tuto.
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Jeremy L.
Rating: 4 out of 5
well
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Anthony T.
Rating: 4 out of 5
Long delivery time compared to the time indicated by the site
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Alain C.
Rating: 3 out of 5
with the order of a screen it would be good to specify that the glue is not provided
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David N.
Rating: 3 out of 5
On 2 items, one received quickly but not conform to the description (camera lens protector), and the 2nd very important delay of delivery without having reasons....
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Response from SOSAV
Hello, Thank you for your feedback! We did indeed run out of SIM drawers at the time of your order? We sincerely apologize for our logistic service which did not send you an email! If there is another delay, we are available all week long, from 09h00 to 18h00, at [email protected] ! Sincerely, The SOSav team
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Jean-Claude V.
Rating: 4 out of 5
Fast and efficient service
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Jacques M.
Rating: 4 out of 5
Well
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LENA T.
Rating: 3 out of 5
The site is quite clear and explanatory. The order is quickly
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Amel A.
Rating: 4 out of 5
The order arrived quickly, but one of the two parts ordered was not the right one. I wrote to the after sales service, they answered me very quickly (1h max)
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Sébastien D.
Rating: 4 out of 5
I'm very pleased with the service and the price.
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Dominique S.
Rating: 4 out of 5
Well
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Emile M.
Rating: 4 out of 5
Accuracy of description
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