Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews
5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 3 and 4 stars

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L
Luc D.
Rating: 4 out of 5
no problem
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Sylvain T.
Rating: 4 out of 5
Yes, satisfied with the order
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Christian C.
Rating: 4 out of 5
Everything is perfect, no other comments. Thank you
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loic L.
Rating: 4 out of 5
Still nothing to complain about
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Maud E.
Rating: 4 out of 5
Delivery time too long
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frederic M.
Rating: 4 out of 5
Product as advertised. Quality and price correct.
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philipe J.
Rating: 4 out of 5
Quick to order OK but the screen broke just being in my pocket! Premium quality... :(
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Jean Jacques C.
Rating: 4 out of 5
Three good
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Guillaume C.
Rating: 4 out of 5
At the top
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paul G.
Rating: 4 out of 5
no problem
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Éric L.
Rating: 4 out of 5
Fast delivery and good product
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Marc U.
Rating: 4 out of 5
The material is of high quality and the shipping is fast.
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Sébastien R.
Rating: 4 out of 5
I am very pleased with the quality of the product and the service I received from the company.
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katell P.
Rating: 4 out of 5
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Dupuis J.
Rating: 4 out of 5
Corresponds to my request
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Guillaume M.
Rating: 4 out of 5
Nothing negative to report
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Stephane D.
Rating: 4 out of 5
Very fast delivery by post. Very good site thank you
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Thiéry P.
Rating: 4 out of 5
The finder is quite easy to use, maybe better to separate the spare parts from the reconditioned mobiles. The prices of refurbished are quite expensive
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Ryan B.
Rating: 4 out of 5
Quality product but delivery took a little longer than expected
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E
Eglantine G.
Rating: 3 out of 5
A few days later my phone had a battery problem again
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Response from SOSAV
Hello, thank you for your review! Could you please contact our customer service at [email protected] to exchange the battery? Sincerely, The SOSav team
O
olivier B.
Rating: 4 out of 5
conforms to my expectations
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severine D.
Rating: 4 out of 5
Good!
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David D.
Rating: 3 out of 5
The video would sometimes be more appropriate ... the reassembly is not necessarily explained the photo not always taken at the best angle Finally the iphone recharges again but no wifi.
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Response from SOSAV
Hello, thank you for your feedback! Could you please contact our customer service so that we can offer you a solution? Sincerely, The SOSav team
C
Caroline V.
Rating: 4 out of 5
Fast and careful shipping. CLEAR
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alain M.
Rating: 4 out of 5
fast delivery
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clément S.
Rating: 4 out of 5
The delivery was made without concern, despite the current context of Covid 19 is 7 days between the order and delivery.
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silvain B.
Rating: 4 out of 5
Products conform, deadlines met!
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Pierre G.
Rating: 4 out of 5
well delivery ok, spatula fragile
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Kevin G.
Rating: 4 out of 5
The site is quite easy to use, the order is quickly taken into account when you choose the delivery in 24h with Chronopost
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melvin P.
Rating: 4 out of 5
The site is very well thought out and easy to use, I didn't know it before and I discovered it and it's a lot better than I expected. One small problem, it's a shame that there's no metal spatula in the repair kits, otherwise it's as expected.
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Fabrice B.
Rating: 4 out of 5
1234
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Sylvain C.
Rating: 3 out of 5
The only downside is that the tools are of poor quality, the flathead screwdriver can't loosen some screws, the plastic spatula breaks when the battery is removed...
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paulette G.
Rating: 4 out of 5
Very easy the site is well done
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JULIEN B.
Rating: 4 out of 5
The product conformed to the order, arrived a few days later as there was a weekend between. No particular problem and the part works
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Stephane F.
Rating: 4 out of 5
Very good
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MICHEL A.
Rating: 4 out of 5
APPLE 5S battery mounting tutorial: The video shows a connector pin mounted in reverse. But this is not very serious. Good service I recommend.
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Frédéric F.
Rating: 3 out of 5
For the first time, the ordered product does not work. It is impossible for me to report the problem to customer service (?)
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Response from SOSAV
Hello Frederic, Our customer service has just answered your email! Wishing you a good day :) Sincerely, The SOSav team
B
Baptiste T.
Rating: 4 out of 5
Very good navigation on the site
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henri B.
Rating: 4 out of 5
well
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Noël B.
Rating: 4 out of 5
Three good
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