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J
Rating: 4 out of 5
A very suitable choice. A reactive service. A clear desire to do the right thing. BRAVO. Thank you.
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Customer reviews of SOSAV
Trust Attestation
9,3
/10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews
Summary of reviews
Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
Reviews 3 and 4 stars
Reset filtersG
Rating: 4 out of 5
Has the spare parts we need.
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F
Rating: 4 out of 5
Ras rad
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J
Rating: 4 out of 5
Corresponds to my expectations
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A
Rating: 3 out of 5
Very easy to navigate, but the nylon spatula is very fragile and broke twice in my phone... not practical when we want to do our repair with care, without having to force...
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S
Rating: 4 out of 5
I don't give the maximum mark because for my first order the item received is not compliant which consequently delays the repair of my wife's smartphone.
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J
Rating: 4 out of 5
On the whole I was satisfied except for one item that was faulty (watch battery) and I am hoping for a solution
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C
Rating: 3 out of 5
I ordered a battery for S6 edge +. Received very quickly, no problem on this side. I'm not sure if it's a good idea to have a video tutorial for the replacement. A video tutorial would be nice. The problem was not with the battery. A help to diagnose the failure would have perhaps allowed me to order the right part.
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G
Rating: 4 out of 5
Delivery in two instalments
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S
Rating: 4 out of 5
Good products, very well done tuto, fast delivery and well packaged products.
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N
Rating: 4 out of 5
The objects are correct and seem to be original only worry the price remains high
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M
Rating: 4 out of 5
Very good service and part received quickly.
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J
Rating: 4 out of 5
Received in time and reliable to concretize it is a first order
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G
Rating: 4 out of 5
It works, the repair was quite easy although I did not receive the tools although I thought I had ordered them
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M
Rating: 4 out of 5
fast delivery
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J
Rating: 4 out of 5
Well
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E
Rating: 3 out of 5
Quality of the piece not so good.
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N
Rating: 4 out of 5
product conforms to the order
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A
Rating: 4 out of 5
Very responsive, 48 hours after ordering the package arrived. I was informed at every stage of the delivery. I was informed of every step of the delivery. Explanatory video well done, hoping that the battery is good quality but that time will be judge?
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A
Rating: 4 out of 5
ras facile
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A
Rating: 4 out of 5
The item I ordered works very well
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A
Rating: 4 out of 5
navigation well done RAS
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A
Rating: 4 out of 5
The product was as ordered, I fitted it to my wife's phone and the problem disappeared, so I was very satisfied with my order.
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A
Rating: 4 out of 5
good, not very protective packaging for the battery though
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A
Rating: 4 out of 5
Responsive site and good follow-up, I recommend this site
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A
Rating: 3 out of 5
1/ The cost of shipping to review (4.99e for an envelope in a relay point ...). The shipping was fast. 2/ Lack of clarity on the origin of the products (reconditioned? second hand?), the product received is not new.
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A
Rating: 4 out of 5
Perfect
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A
Rating: 4 out of 5
In accordance with the request
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A
Rating: 4 out of 5
Very good site, good order, very nice,
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A
Rating: 4 out of 5
Good material, fast delivery. Very good
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A
Rating: 4 out of 5
Satisfied with the product received
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A
Rating: 4 out of 5
Hi I am quite satisfied considering the exchange that was made following a defective part sent, responsiveness and professionalism of the site they have reacted quickly and saw the problem with the order received so I recommend the site to all and the second part provided corresponds well to my expectations Thank you. MR G
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A
Rating: 4 out of 5
Tuto very good, encourages to start repairing. Product OK, repair OK.
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A
Rating: 4 out of 5
Conforming part and speed of delivery
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A
Rating: 4 out of 5
easy to find items in the lists, clear instructions for use.
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A
Rating: 3 out of 5
No free returns when the product is defective
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Response from SOSAV
Hi Rayann, Thank you for taking the time to share your review. As part of our warranty, we offer an exchange of the part, everything is of course at our expense. In the case of a retraction as you have requested, the return costs are indeed at the buyer's expense. The SOSav team
A
Rating: 4 out of 5
It's a pity that the battery protection foam is not included. Thank you for your service.
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A
Rating: 3 out of 5
Interesting site, fast delivery unfortunately the screen doesn't fit on my phone. I'm waiting for the return of the soap. The rest of my purchases are good quality, nothing to complain about. The rest of my purchases are of good quality, nothing to complain about.
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A
Rating: 4 out of 5
Quality parts, true to the original (screen and batteries ordered for my part) For the moment the battery holds very well, the delivery was fast 1-2 days, ideal for emergency repairs!
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A
Rating: 4 out of 5
Nothing to say
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