Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 27 048 published reviews
5 21,1k 78% 4 4 196 16% 3 924 3% 2 330 1% 1 532 2%

Summary of reviews

SOSAV is praised for fast and reliable delivery, with many customers noting quick shipping, on-time arrival, and well-packaged, compliant parts that match descriptions. The store earns strong appreciation for clear, helpful repair instructions and tutorials, enabling users to successfully fix devices like phones and game controllers at reduced costs. Customers repeatedly highlight the quality of parts and the effectiveness of the repairs, from batteries to screens, with many mentioning easy installation and lasting performance. The overall experience is described as professional and trustworthy, with repeat orders and high willingness to recommend SOSAV.

Reviews 3 and 4 stars

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M
Marion B.
Rating: 4 out of 5
following a purchase from 26/11/2022
Thank you
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Catherine M.
Rating: 4 out of 5
following a purchase from 26/11/2022
Very good
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Guy V.
Rating: 4 out of 5
following a purchase from 24/11/2022
Before a screw on the order, I want to say that I especially appreciated the tutorial that allowed me to get started and... succeed. Thank you. For the ordered material, it's all good; good description in the catalog, conformity of the delivery to the order, short and respected deadline. It's just to avoid hurting the Stade Toulousain that I don't give 5 stars to a maritime.
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Nicolas B.
Rating: 4 out of 5
following a purchase from 24/11/2022
Nothing to say
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Stéphane P.
Rating: 4 out of 5
following a purchase from 23/11/2022
Good quality parts, not too complex to change with the tutorials on the site. Too bad there were no stickers for the battery.
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Moustapha C.
Rating: 4 out of 5
following a purchase from 23/11/2022
Serious and fast, I highly recommend ☺️☺️☺️
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Aurélien D.
Rating: 4 out of 5
following a purchase from 22/11/2022
But why send a useless, unsolicited gift that will end up in the trash? It is totally contrary to the field you are positioned on: you advocate repair, for me that means saving resources, and there PAN you send a Chinese gadget that will in some cases be thrown away ...
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Frédéric H.
Rating: 3 out of 5
following a purchase from 19/11/2022
Kit sold, my received only the battery without the double face....
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Jean B.
Rating: 4 out of 5
following a purchase from 16/11/2022
Perfect from order to delivery. To be recommended!
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Isabelle C.
Rating: 4 out of 5
following a purchase from 15/11/2022
quick order receipt
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Marc Z.
Rating: 4 out of 5
following a purchase from 13/11/2022
Delivery impeccable, I remove however a star because the description of the article was not complete (the battery is not provided with the double face of origin like the others) it was necessary to improvise
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Karl D.
Rating: 3 out of 5
following a purchase from 08/11/2022
Disappointed because when peeling the film from the support one of the 2 protections remained stuck on the support so at the installation I did not understand why only one film of protection was present. Catastrophic result....because I tried in vain to remove a film that was not present. ...
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Response from SOSAV
Salve,
Vi invito a fare la richiesta di scambio direttamente sul sito web. È possibile effettuare una nuova spedizione.
Grazie.
Grazie.
T
Thomas M.
Rating: 3 out of 5
following a purchase from 07/11/2022
The delivery was made on time, product meets my expectations. Only downside, I thought that the seal would be provided with the screen but no.. Result obliged to make a new order and to pay shipping costs in addition ... Too bad.
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Cyril H.
Rating: 4 out of 5
following a purchase from 06/11/2022
Too bad the charging module isn't just right. I had to trim the PCB a bit to make it fit properly with the Samsung Galaxy A10 ergos.
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Philippe F.
Rating: 3 out of 5
following a purchase from 03/11/2022
Quick reception but the repair kit is not complete because you have to buy the isesamo without which you break the screen (try to remove it by another way). Moreover it takes more than half an hour and the various screwdrivers do not correspond to the tutorials on the site (colors). Also not as easy to remove the old battery (the stickers crack before the complete removal) and a little dangerous operation too. In short, after having ordered the isesamo and a new screen, the operation is still successful but I will not risk it again. And I don't think I'll ever buy an iPhone again either but that's another subject.
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Jean-Robert F.
Rating: 3 out of 5
following a purchase from 02/11/2022
Screen received unofficial. I am informed that the mobile phone is too old. Ok but update the proposed products to avoid misunderstandings. Refund of half the purchase price + small gift received as a commercial gesture.
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Nabil E.
Rating: 4 out of 5
following a purchase from 02/11/2022
The package is a mess, lack of information and details especially when ordering parts for different iPhones. Sincerely.
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Pascal C.
Rating: 4 out of 5
following a purchase from 23/10/2022
Order received and compliant . Thank you for the tuto that allowed me to exchange the vibrator of my J5 2016
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Cyril C.
Rating: 4 out of 5
following a purchase from 19/10/2022
Very good
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Hibert X.
Rating: 4 out of 5
following a purchase from 18/10/2022
Your site is very good and clear for the search. Of a product or part of a model. Just one thing for the tracking we just shipped the package but where it is located you did not specify during the journey and when it is in the box I did not receive a message
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Vialard M.
Rating: 4 out of 5
following a purchase from 14/10/2022
Everything was good except for the repair of the suction cup Ventoux is not so a little complicated to remove the screen otherwise everything was perfect I recommend
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Marcel C.
Rating: 4 out of 5
following a purchase from 16/10/2022
Products available and less expensive than on Amazon Demonstration video accurate and very useful
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Dylan D.
Rating: 4 out of 5
following a purchase from 10/10/2022
I am very pleased with my first order from SOSAV. It went very well and I recommend it to you.
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Michael M.
Rating: 4 out of 5
following a purchase from 08/10/2022
Well
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Francoise D.
Rating: 4 out of 5
following a purchase from 08/10/2022
satisfied
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David A.
Rating: 4 out of 5
following a purchase from 05/10/2022
Compliant, fast ... correct price
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Frederic L.
Rating: 4 out of 5
following a purchase from 06/10/2022
Very good
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Lefranc M.
Rating: 4 out of 5
following a purchase from 03/10/2022
Delivery and order in conformity
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Thuc Long D.
Rating: 4 out of 5
following a purchase from 03/10/2022
Apart from the packaging of the article to review otherwise everything is perfect
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Emmanuel D.
Rating: 4 out of 5
following a purchase from 02/10/2022
Package received quickly. The tutorial is well done for changing an iPhone battery. I put 4 stars because I have the impression that the battery although new does not hold the load as much as the original one at the beginning. But this may be due to the phone.
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Cedric K.
Rating: 3 out of 5
following a purchase from 01/10/2022
Good material
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Anthony P.
Rating: 4 out of 5
following a purchase from 02/10/2022
Perfect functional player.
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Gérard G.
Rating: 4 out of 5
following a purchase from 24/09/2022
First experience since the new team took over the site. Order received on time and in compliance, correct packaging. Installation ok with the guide
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Jerome P.
Rating: 4 out of 5
following a purchase from 23/09/2022
Delivery error well made up for by a pleasant and efficient after-sales service
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Frédéric A.
Rating: 4 out of 5
following a purchase from 24/09/2022
Service, accompanying tutorials, quality of parts. Everything is there. A little expensive compared to the competition
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Guillaume C.
Rating: 4 out of 5
following a purchase from 22/09/2022
Very clear tutorials, availability of parts and tools. Fast and secure shipping. Quality of the iPhone X kit tools is average. The spatula broke and the flat part to remove the screen was very quickly damaged after the first use. The suction cup to lift the screen is almost too big and of average quality. I had trouble getting it to stick properly. It recommends the purchase of a battery storage even though the latter is provided already installed on the replacement battery.
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Florian V.
Rating: 4 out of 5
following a purchase from 22/09/2022
When it's good, you have to say so. The "premium" screen ordered is not exactly the same as the original, nevertheless it fulfills its function well, to see its resistance in time. The tutorial was a big plus.
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Stéphane B.
Rating: 4 out of 5
following a purchase from 15/09/2022
Thank you for the part you received.
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Olivier M.
Rating: 4 out of 5
following a purchase from 17/09/2022
I just put 4 stars because I had a screwdriver that was dead so I can do nothing with it. Otherwise nothing to say I recommend
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Mohamed B.
Rating: 4 out of 5
following a purchase from 16/09/2022
Good, just a little slow delivery despite the 6/7 euros ordered on Friday.
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