Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 973 published reviews
5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 3 and 5 stars

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Luc M.
Rating: 5 out of 5
following a purchase from 13/05/2021
Very good
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christophe S.
Rating: 5 out of 5
following a purchase from 15/04/2021
Responsive and attentive team
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Gildas B.
Rating: 5 out of 5
following a purchase from 11/05/2021
Fast delivery and products as expected
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FABRICE G.
Rating: 5 out of 5
following a purchase from 11/05/2021
The order was received on time and within budget.
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Miguel M.
Rating: 5 out of 5
following a purchase from 11/05/2021
Thanks to Sophie from the support team for her daily reactivity to my questions about the compatibility of the screen block for my iMac 27 and to the reception by the seller on their site for the withdrawal of the goods. For a slab sold 499€ at the beginning these last days, it passed to 417€ yesterday and by navigating on the site I received a notification do not leave with promotional code = PARTEZPAS with -15% ....je jumps on the occaz and buys the last model in stock for 355€ that is to say -30%! Moral: prefer French and local companies like SOSav (Specialized in mobile phones among others, the site SOSav was created in 2013 by Mikael Thomas and Sebastien Cornec on the model of the American iFxit.) with such a promptness that it is at the level of the support mail and the preparation of orders that even Aliexpress does not align itself because sold more than 500€ without counting the delivery times
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Robert P.
Rating: 5 out of 5
following a purchase from 11/05/2021
Super nothing to say I highly recommend
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Jérémy G.
Rating: 5 out of 5
following a purchase from 07/05/2021
My order arrived safely and completely satisfied with SOSAV
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Guillaume O.
Rating: 5 out of 5
following a purchase from 11/05/2021
First time I've bought and changed the battery in my IPhone. Fast service, good product and very clear tuto. It's very impressive when you're not used to opening devices but you're proud to have succeeded in the operation. I recommend it!
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alain L.
Rating: 5 out of 5
following a purchase from 09/05/2021
super fast very good material i recommend sosav thank you alain
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Fabrice S.
Rating: 5 out of 5
following a purchase from 08/05/2021
Perfect! I recommend
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Didier T.
Rating: 5 out of 5
following a purchase from 22/04/2021
serious site order received on time
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lionel B.
Rating: 5 out of 5
following a purchase from 11/05/2021
Very fast order I am completely satisfied
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JOURDAIN Y.
Rating: 5 out of 5
following a purchase from 10/05/2021
Very good product. Tuto impeccable . Good price
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raymond D.
Rating: 5 out of 5
following a purchase from 11/05/2021
to continue
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Matthieu K.
Rating: 5 out of 5
following a purchase from 28/04/2021
Very good experience. Ordering on the website is very easy. The delivery, on site, went very well.
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CEDRIC A.
Rating: 5 out of 5
following a purchase from 26/04/2021
Very helpful, good advice, friendly, real pros
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Kevin C.
Rating: 5 out of 5
following a purchase from 14/04/2021
Order shipped quickly as soon as they had stock. Well packaged and well cared for. Satisfied with my purchase!
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Alain L.
Rating: 5 out of 5
following a purchase from 10/05/2021
The product is in perfect condition and the assembly tutorial is perfect...
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pierre L.
Rating: 5 out of 5
following a purchase from 06/05/2021
product conforms. fast delivery. RAS
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Romain G.
Rating: 5 out of 5
following a purchase from 08/05/2021
Fast and accurate shipping.
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Cyril G.
Rating: 5 out of 5
following a purchase from 08/05/2021
Impeccable
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linda R.
Rating: 5 out of 5
following a purchase from 09/05/2021
Everything is perfect as usual! Fast, efficient and inexpensive. The video guides for replacing parts are very well done! THANK YOU SOSAV!!!
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jean-michel V.
Rating: 5 out of 5
following a purchase from 09/05/2021
fast and compliant
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Thierry U.
Rating: 5 out of 5
following a purchase from 10/05/2021
Product conforms. Fast delivery.
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Hippolyte C.
Rating: 5 out of 5
following a purchase from 09/05/2021
Very professional, item received quickly in perfect condition.
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Nicolas A.
Rating: 5 out of 5
following a purchase from 09/05/2021
Fast, efficient and serious.
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CEDRIC D.
Rating: 5 out of 5
following a purchase from 10/05/2021
perfect
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Laurent R.
Rating: 5 out of 5
following a purchase from 07/05/2021
Fast delivery
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stephane B.
Rating: 3 out of 5
I'm very pleased with the product, but it's a bit long. I would have liked to have seen it on the website, as it was not available, or that you were dropshipping.
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Response from SOSAV
Ciao Stéphane,

Grazie per il suo feedback e siamo molto spiacenti per il ritardo del fornitore su questo ordine.

Come indicato nella scheda del prodotto al momento dell'ordine, l'articolo non era disponibile per la spedizione immediata ma entro 7-15 giorni.

Tuttavia, alcuni articoli possono essere stati soggetti a ritardi da parte dei fornitori a causa dell'attuale situazione sanitaria e ci scusiamo per qualsiasi inconveniente che questo possa aver causato.

Sfortunatamente, siamo dipendenti dai tempi di consegna dei fornitori quanto voi, e stiamo facendo del nostro meglio per trovare soluzioni efficienti per assicurarci che riceviate il vostro ordine rapidamente.

Non esitate a contattarci, vi ascoltiamo. Grazie per la vostra pazienza :-)

Cordiali saluti,
Il team di SOSav.fr
F
Fabrice W.
Rating: 5 out of 5
following a purchase from 03/04/2021
Very professional
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Emeric L.
Rating: 5 out of 5
following a purchase from 05/05/2021
Fast and efficient
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Fabrice B.
Rating: 5 out of 5
following a purchase from 05/05/2021
Top
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pascal G.
Rating: 5 out of 5
following a purchase from 07/05/2021
Large selection. Fast delivery. Items in conformity.
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Adrien R.
Rating: 5 out of 5
following a purchase from 07/05/2021
Perfect
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Philippe G.
Rating: 5 out of 5
following a purchase from 07/05/2021
Perfect good product
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sophie G.
Rating: 5 out of 5
following a purchase from 06/05/2021
Three good
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Cedric B.
Rating: 5 out of 5
following a purchase from 06/05/2021
Fast and compliant I strongly recommend
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Cindy L.
Rating: 5 out of 5
following a purchase from 06/05/2021
Perfect. I'm very pleased with the service and the quality of the product. I'll definitely recommend it to others.
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gwendal P.
Rating: 5 out of 5
following a purchase from 26/04/2021
Nothing to say, maybe the screen gasket which seems a bit light to me
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Christophe B.
Rating: 5 out of 5
following a purchase from 06/05/2021
Compliance and speed.
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