Customer reviews of SOSAV

9,3 /10

Based on 27 048 published reviews

5 21,1k 78% 4 4 196 16% 3 924 3% 2 330 1% 1 532 2%

Summary of reviews

SOSAV is praised for fast and reliable delivery, with many customers noting quick shipping, on-time arrival, and well-packaged, compliant parts that match descriptions. The store earns strong appreciation for clear, helpful repair instructions and tutorials, enabling users to successfully fix devices like phones and game controllers at reduced costs. Customers repeatedly highlight the quality of parts and the effectiveness of the repairs, from batteries to screens, with many mentioning easy installation and lasting performance. The overall experience is described as professional and trustworthy, with repeat orders and high willingness to recommend SOSAV.

Reviews 3 and 5 stars

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Cedric A.

Published on 21/05/2021 à 14h33 following a purchase from 26/04/2021

Very helpful, good advice, friendly, real pros

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Kevin C.

Published on 21/05/2021 à 12h37 following a purchase from 14/04/2021

Order shipped quickly as soon as they had stock. Well packaged and well cared for. Satisfied with my purchase!

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Alain L.

Published on 21/05/2021 à 10h43 following a purchase from 10/05/2021

The product is in perfect condition and the assembly tutorial is perfect...

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Pierre L.

Published on 21/05/2021 à 09h06 following a purchase from 06/05/2021

product conforms. fast delivery. RAS

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Romain G.

Published on 20/05/2021 à 20h03 following a purchase from 08/05/2021

Fast and accurate shipping.

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Cyril G.

Published on 20/05/2021 à 16h40 following a purchase from 08/05/2021

Impeccable

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Linda R.

Published on 20/05/2021 à 15h33 following a purchase from 09/05/2021

Everything is perfect as usual! Fast, efficient and inexpensive. The video guides for replacing parts are very well done! THANK YOU SOSAV!!!

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Jean-Michel V.

Published on 20/05/2021 à 15h24 following a purchase from 09/05/2021

fast and compliant

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Thierry U.

Published on 20/05/2021 à 14h35 following a purchase from 10/05/2021

Product conforms. Fast delivery.

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Hippolyte C.

Published on 20/05/2021 à 14h28 following a purchase from 09/05/2021

Very professional, item received quickly in perfect condition.

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Nicolas A.

Published on 20/05/2021 à 13h18 following a purchase from 09/05/2021

Fast, efficient and serious.

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Cedric D.

Published on 20/05/2021 à 11h21 following a purchase from 10/05/2021

perfect

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Laurent R.

Published on 20/05/2021 à 10h33 following a purchase from 07/05/2021

Fast delivery

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Stephane B.

Published on 20/05/2021 à 10h25

I'm very pleased with the product, but it's a bit long. I would have liked to have seen it on the website, as it was not available, or that you were dropshipping.

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Response from SOSAV Published on 21/05/2021

Ciao Stéphane,

Grazie per il suo feedback e siamo molto spiacenti per il ritardo del fornitore su questo ordine.

Come indicato nella scheda del prodotto al momento dell'ordine, l'articolo non era disponibile per la spedizione immediata ma entro 7-15 giorni.

Tuttavia, alcuni articoli possono essere stati soggetti a ritardi da parte dei fornitori a causa dell'attuale situazione sanitaria e ci scusiamo per qualsiasi inconveniente che questo possa aver causato.

Sfortunatamente, siamo dipendenti dai tempi di consegna dei fornitori quanto voi, e stiamo facendo del nostro meglio per trovare soluzioni efficienti per assicurarci che riceviate il vostro ordine rapidamente.

Non esitate a contattarci, vi ascoltiamo. Grazie per la vostra pazienza :-)

Cordiali saluti,
Il team di SOSav.fr

Fabrice W.

Published on 20/05/2021 à 10h21 following a purchase from 03/04/2021

Very professional

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Emeric L.

Published on 20/05/2021 à 06h49 following a purchase from 05/05/2021

Fast and efficient

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Fabrice B.

Published on 20/05/2021 à 05h49 following a purchase from 05/05/2021

Top

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Pascal G.

Published on 18/05/2021 à 14h14 following a purchase from 07/05/2021

Large selection. Fast delivery. Items in conformity.

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Adrien R.

Published on 17/05/2021 à 20h57 following a purchase from 07/05/2021

Perfect

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Philippe G.

Published on 17/05/2021 à 17h02 following a purchase from 07/05/2021

Perfect good product

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Sophie G.

Published on 17/05/2021 à 15h30 following a purchase from 06/05/2021

Three good

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Cedric B.

Published on 17/05/2021 à 14h23 following a purchase from 06/05/2021

Fast and compliant I strongly recommend

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Cindy L.

Published on 17/05/2021 à 13h54 following a purchase from 06/05/2021

Perfect. I'm very pleased with the service and the quality of the product. I'll definitely recommend it to others.

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Gwendal P.

Published on 17/05/2021 à 12h51 following a purchase from 26/04/2021

Nothing to say, maybe the screen gasket which seems a bit light to me

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Christophe B.

Published on 17/05/2021 à 11h49 following a purchase from 06/05/2021

Compliance and speed.

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Patricia S.

Published on 17/05/2021 à 09h43 following a purchase from 05/05/2021

perfectly

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Stephane T.

Published on 17/05/2021 à 08h00 following a purchase from 06/05/2021

Very good

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Youssef H.

Published on 17/05/2021 à 07h59 following a purchase from 05/05/2021

A quality and responsive customer service, I recommend ;)

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Fabrice L.

Published on 16/05/2021 à 16h49 following a purchase from 05/05/2021

Very competent service, perfect rates, very quick response from Sav. I highly recommend SOSAV.

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Pascal F.

Published on 16/05/2021 à 09h44

Delay a little too long for what I was told

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Response from SOSAV Published on 17/05/2021

Hello Pascal,

We thank you for your opinion and are very sorry for the delay.

Unfortunately, it is indeed possible that the transmitted delay fluctuates sometimes since it is transmitted by the supplier in real time, and that the current circumstances do not always help to be totally reliable.

Our team apologizes for any inconvenience this delay may have caused your organization.

Our team remains available for any further questions, please do not hesitate.

Yours sincerely
The SOSav.fr Team

Robert B.

Published on 15/05/2021 à 20h59 following a purchase from 04/05/2021

Fast delivery. Product conforms. Good price. Perfect

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David G.

Published on 15/05/2021 à 20h49

Screen quality not as premium as described in the description.

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Response from SOSAV Published on 17/05/2021

Hello David,

We thank you for your opinion and are sorry to see that your order does not offer you complete satisfaction.

However, we note that you have not yet contacted our team about this matter: do not hesitate to write to us at [email protected] so that we can be informed of this information and find a solution quickly :-)

Our team wishes you a very nice day and remains at your disposal if needed.

Sincerely,
The SOSav.fr Team

Frederic V.

Published on 15/05/2021 à 16h27 following a purchase from 05/05/2021

Perfect

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Alexandre N.

Published on 15/05/2021 à 13h19 following a purchase from 02/05/2021

Super

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Stephane L.

Published on 15/05/2021 à 00h40 following a purchase from 30/04/2021

very good reactivity!

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Michel N.

Published on 14/05/2021 à 19h38 following a purchase from 03/05/2021

At the top as usual

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Miguel P.

Published on 14/05/2021 à 16h04 following a purchase from 20/04/2021

original samsung product easy to assemble

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Eric B.

Published on 14/05/2021 à 15h56 following a purchase from 03/05/2021

Very professional, very responsive

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Justin S.

Published on 14/05/2021 à 15h24 following a purchase from 29/04/2021

Product as described and delivered faster than expected, I recommend.

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Julien M.

Published on 14/05/2021 à 10h30

I had to call them back, an oversight perhaps, but the package arrived safely. I had to call them back, maybe an oversight finally the package arrived

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Response from SOSAV Published on 17/05/2021

Hello Julien,

We thank you for your opinion.

Indeed, the deadline of about fifteen working days was exceeded by a few days and we are sorry for this supplier delay, independent of our will of course, but which we are finally dependent on as much as you.

We are happy to see that your order has arrived safely and that you are completely satisfied with it.

Of course, our team remains available if needed, do not hesitate.

Best regards,
The SOSav.fr Team