Customer reviews of SOSAV

9,3 /10

Based on 27 048 published reviews

5 21,1k 78% 4 4 196 16% 3 924 3% 2 330 1% 1 532 2%

Summary of reviews

SOSAV is praised for fast and reliable delivery, with many customers noting quick shipping, on-time arrival, and well-packaged, compliant parts that match descriptions. The store earns strong appreciation for clear, helpful repair instructions and tutorials, enabling users to successfully fix devices like phones and game controllers at reduced costs. Customers repeatedly highlight the quality of parts and the effectiveness of the repairs, from batteries to screens, with many mentioning easy installation and lasting performance. The overall experience is described as professional and trustworthy, with repeat orders and high willingness to recommend SOSAV.

Reviews 3 and 5 stars

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Omar M.

Published on 13/12/2020 à 19h51

It's perfect

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Mélanie W.

Published on 13/12/2020 à 18h54

Fast and quality shipping. Part conforms to our expectations!

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Michel T.

Published on 13/12/2020 à 18h23

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Gaël L.

Published on 13/12/2020 à 17h46

Clear site

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Tony N.

Published on 13/12/2020 à 17h34

Fast and accurate delivery I recommend

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Gilles P.

Published on 13/12/2020 à 16h28

I'm very pleased with the quality of the product and the service. I'm very pleased with the quality of the product and the service.

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Emmanuel H.

Published on 13/12/2020 à 15h44

fast and accurate delivery

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Jean Pierre C.

Published on 13/12/2020 à 15h35

ras!

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Sandro R.

Published on 13/12/2020 à 15h29

Product conforms to what was ordered. Parts that match my product

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Loïc P.

Published on 13/12/2020 à 15h27

Excellent product as always. Happy New Year to you all.

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Didier L.

Published on 13/12/2020 à 15h20

Fast delivery according to my order

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Olivier F.

Published on 13/12/2020 à 15h14

Satisfied

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Jean-Luc C.

Published on 13/12/2020 à 14h11

Successful operation to replace my huawei P9 battery following the sosav tutorial and using the tools and parts provided.

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Frederic M.

Published on 13/12/2020 à 13h51

Everything was perfect from start to finish. I was able to troubleshoot my daughter's console with this purchase. Very fast delivery! Great service. Thank you so much!

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Ronan B.

Published on 13/12/2020 à 12h29

nickel

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Sandrine J.

Published on 13/12/2020 à 12h17

Item conforms to the order, fast delivery

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Frederic B.

Published on 13/12/2020 à 11h47

Another top order. The quality of the material, the speed of processing and shipping. Quality of the packaging. No mistakes.

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Serge N.

Published on 13/12/2020 à 07h24

Perfect, nothing to complain about, order conforms to my expectations and was sent quickly.

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Antonio N.

Published on 13/12/2020 à 05h23

Emballage solide, merci

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Brandon S.

Published on 12/12/2020 à 16h38

Product conforms, works very well

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Geoffrey L.

Published on 12/12/2020 à 15h43

I'm very pleased with the service and the quality of the product. Thank you

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Thomas L.

Published on 12/12/2020 à 15h07

product ordered received very quickly, part replaced thanks to the tutorial on your site with the appropriate tools. Nothing to say except thank you!

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Éliane S.

Published on 12/12/2020 à 11h51

Perfect

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Alain B.

Published on 11/12/2020 à 16h01

Very good site, clear and precise with all the info on the products. really nothing to complain about.

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Jean-Yann P.

Published on 10/12/2020 à 14h17

Nothing to say

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Laurent R.

Published on 10/12/2020 à 11h15

Ordered very well packaged as always and delivered quickly

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Dominique G.

Published on 10/12/2020 à 11h05

Order received quickly article conforms to the order

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Aurelien D.

Published on 10/12/2020 à 07h47

comprehensive overview

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Anaelle D.

Published on 10/12/2020 à 07h38

Order received quickly and in good condition

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Audrey D.

Published on 09/12/2020 à 19h28

I could get my phone back, which is cool.

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Laurent M.

Published on 09/12/2020 à 15h45

The order was received promptly. Thank you so much for your help!

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Sylvie G.

Published on 09/12/2020 à 15h23

Very good, impeccable service, careful and attentive. I recommend it!

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Baptiste V.

Published on 09/12/2020 à 13h20

I have ordered from you several times. The first time, I was satisfied. The second time, a little less because some parts were defective but the exchange was quick and easy. This time, less satisfied because the screen ordered has a small defect and is polarized in a direction not practical (with sunglasses) and different from the original. I seem to have definitely damaged some tablecloths while changing it but that's not your fault.

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Response from SOSAV Published on 11/12/2020

Hello Baptiste, We thank you for your comment and are very sorry to hear that this last repair did not go well. Anyway, you managed to repair your iPhone 6 by yourself and you can be proud of yourself, it's one less device in the wild! The next repair will be perfect ;-) Our team remains available if you have any question on all social networks, or at [email protected]. Do not hesitate to contact us! Have a great day and see you soon. Sincerely, The SOSav.Fr Team

Thierry G.

Published on 09/12/2020 à 12h46

My favorite smartphone parts site, usually with fast delivery and clear and precise assembly instructions.

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Sarah B.

Published on 09/12/2020 à 12h18

Very fast

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Sullivan J.

Published on 09/12/2020 à 08h54

perfect! good quality article, which corresponds perfectly to the material, fast and careful sending, tuto for replacement... nikel! I often recommend sosav, and I would continue!

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Serge K.

Published on 08/12/2020 à 19h36

Very good, reactive and commercial, return of a new article after the non conformity of the first. I highly recommend, the competence becoming rare.

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Guillaume V.

Published on 08/12/2020 à 19h21

Product conforms . Fast delivery

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Antoine Buirette T.

Published on 08/12/2020 à 17h13

Changing the battery is rather difficult because the adhesive is very sticky and the small spatula of the tool kit is deformed and broken (very bad quality = Chinese). Fast delivery.

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Response from SOSAV Published on 09/12/2020

Hello Antoine, Thank you for your comment and we are sorry to see that this repair did not go as planned :- / We use the same tools in our repair center and given what you describe, obviously the adhesive was not sufficiently softened by the heat, the battery could have been pierced... Fortunately, everything turned out pretty well. If needed, we describe the replacement procedure in this video: https://www.sosav.fr/guides/mobiles/iphone/iphone-6s/batterie/ At 2.47', we indicate that you should heat the back of the device for a maximum of 20 seconds, and start again a few moments later if you feel any resistance. We remain available for any further information and apologize for the inconvenience caused. Have a great day! Sincerely, The SOSav.Fr Team

Thierry S.

Published on 08/12/2020 à 15h37

super company, delivery in time and tempered glass for smartphone exactly adapted, I recommend and see you soon on your site, greetings

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