Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 27 048 published reviews

Summary of reviews

SOSAV is praised for fast and reliable delivery, with many customers noting quick shipping, on-time arrival, and well-packaged, compliant parts that match descriptions. The store earns strong appreciation for clear, helpful repair instructions and tutorials, enabling users to successfully fix devices like phones and game controllers at reduced costs. Customers repeatedly highlight the quality of parts and the effectiveness of the repairs, from batteries to screens, with many mentioning easy installation and lasting performance. The overall experience is described as professional and trustworthy, with repeat orders and high willingness to recommend SOSAV.

Reviews 3 and 5 stars

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J
Jean-Luc D.
Rating: 3 out of 5
At the opening of the envelope I found the suction cup partially unusable because deformed (folded edge) and especially the sticker envisaged to stick the battery completely unusable, the protection of the sticky part unstuck and the sticker partially stuck on the pocket of tools..... I thus had to improvise
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Response from SOSAV
Hello, Thank you for your feedback! Could you please contact our customer service at the following address so that we can solve the problem you encountered: [email protected] Sincerely, The SOSav team
B
Bertrand M.
Rating: 5 out of 5
speed of service
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Deborah S.
Rating: 3 out of 5
The screen is darker.
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Response from SOSAV
Hello, we are very sorry to hear that your order does not give you complete satisfaction :-( It seems that you have not yet contacted our team regarding this display problem. To find out for sure, we suggest that you do the following: from the HOME menu on the console, select " Console settings " then " Brightness ". Select "Auto Brightness" to have the screen brightness adjust itself according to the ambient brightness, or set it manually. If this doesn't solve the problem, please contact our team at [email protected] and we'll look into it together. Have a nice day! The SOSav.com team
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Gérard D.
Rating: 5 out of 5
Battery conforms to the original.
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Sylvain M.
Rating: 5 out of 5
fast reception everything is in order to be recommended
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Sylvie L.
Rating: 5 out of 5
The part for my iPhone was received very quickly, and works perfectly!
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Christian M.
Rating: 5 out of 5
I am very satisfied with my order, the site is very well explained, the delivery was fast.
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Bruno L.
Rating: 5 out of 5
I have ordered from the site before, and I was quite satisfied.
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Pascal B.
Rating: 5 out of 5
Perfect. No worries
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Adeline P.
Rating: 5 out of 5
Fast delivery Conforming part and change of the part made with the impeccable tuto
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Guillaume A.
Rating: 5 out of 5
Fast order and delivery
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Christophe E.
Rating: 5 out of 5
WELL
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Guillaume A.
Rating: 5 out of 5
Nickel service for iMac 27" Late 2013 and fast adhesive stripes!
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Alban J.
Rating: 5 out of 5
Very fast delivery! Thank you!
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Meunier J.
Rating: 5 out of 5
Easy to find, delivered quickly. The iPhone XR screen repair video leaves out a couple of things. The lantern and the little tab that holds the microphone down. Otherwise it is very useful. Attention the colors of the screwdrivers do not match, better check. The screwdrivers are not all magnetized.
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Marie Laure L.
Rating: 5 out of 5
Very fast delivery
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Christine B.
Rating: 5 out of 5
very satisfied from the order taking to the delivery so I recommend this company
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Joël V.
Rating: 5 out of 5
Very fast delivery
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Andre D.
Rating: 5 out of 5
fully satisfied with the product ordered and received quickly
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Jean-Claude E.
Rating: 5 out of 5
Very good
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Sylvain B.
Rating: 5 out of 5
I ordered a screen for my phone, received it quickly but the screen was defective. So I asked the after sales service and my problem was taken care of very quickly. Returned the defective screen at their expense and exchanged it as soon as possible. Very good customer service, it's a pleasure (thank you Marie). As what there are still serious companies in France.
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Mougeot G.
Rating: 5 out of 5
Nikel, the TUTO is perfect. The delivery is fast (3 days). The joystick is exactly the same. And the small screwdriver kit is very good! Thank you.
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Emmanuel M.
Rating: 5 out of 5
Deadlines respected. Quality product.
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Francisco C.
Rating: 5 out of 5
Very good product thank you
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Miloud B.
Rating: 5 out of 5
The service there is nothing to say all goes well and especially with marc remote installation successfully except the interface ds 150e not meet my expectations
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Thierry D.
Rating: 5 out of 5
perfect. Everything conforms and fast 24H service
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Jerome B.
Rating: 5 out of 5
Fast and in accordance with my needs.
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Amandine C.
Rating: 5 out of 5
Ordered Friday 5pm received Saturday 10am for an IPhone SIM card drawer. Clean and cheap item (1,50).
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Myriam H.
Rating: 5 out of 5
simple, fast and it works well!
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Roland G.
Rating: 5 out of 5
Very satisfied with the service
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Yoann L.
Rating: 5 out of 5
Very responsive. Thank you very much
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Akim H.
Rating: 3 out of 5
Delivery 1 week too long!!! order on Wednesday received Tuesday 7 days included Weekend for a simple letter fleece...can do better otherwise RAS for a product of occase
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Response from SOSAV
Hello Akim, Thank you for your message. Your package was shipped in less than 24 hours by our logistics team, we are sorry if the postal delays could be extended in this particular period, we are as you know entirely dependent on carriers, just like you. We are happy to hear that the part received is suitable for you! Please do not hesitate to contact our team at [email protected]. Have a great day and see you soon. Sincerely, The SOSav.Fr Team
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Richard F.
Rating: 5 out of 5
Site proposing tutorials, in the course of visionnage proposing you es parts necessary to the repair, fast delivery.
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Stephane S.
Rating: 5 out of 5
Very good several purchases on sosav very fast delivery
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François M.
Rating: 5 out of 5
I have never had a problem with the parts or batteries I ordered. Fast shipping, reliable material.
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Jean-François D.
Rating: 5 out of 5
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Vincent W.
Rating: 5 out of 5
Product conforms and delivered quickly
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Jean Paul D.
Rating: 5 out of 5
Perfect
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Simon F.
Rating: 5 out of 5
Fast delivery, very easy assembly (I already had the right tools), and works perfectly, my defective JoyCon is like new! Thank you!
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Jerome C.
Rating: 5 out of 5
Very satisfied with sosav the product meets the expectations very well careful packaging delivery on time perfect ?
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