Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 973 published reviews
5 21k 78% 4 4 196 16% 3 921 3% 2 328 1% 1 524 2%

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

Reviews 3 and 5 stars

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S
Sébastien C.
Rating: 5 out of 5
following a purchase from 02/10/2021
Perfect fast shipping and excellent tutorial for disassembly and reassembly
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nicolas P.
Rating: 5 out of 5
following a purchase from 02/10/2021
Well received and very satisfied with the product!
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christophe V.
Rating: 5 out of 5
following a purchase from 01/10/2021
Not expensive and the video support is really practical
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jean-michel P.
Rating: 5 out of 5
following a purchase from 02/10/2021
Fast and efficient!
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Stéphane B.
Rating: 3 out of 5
following a purchase from 30/09/2021
Too bad the battery stickers are missing
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Fabien A.
Rating: 5 out of 5
following a purchase from 03/10/2021
thank you functional battery, rehearsal done
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lilian L.
Rating: 5 out of 5
following a purchase from 01/10/2021
fast shipping, clear video explanations
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Patrick B.
Rating: 5 out of 5
following a purchase from 03/10/2021
Product not really adapted nevertheless customer service very adapted, a good point nevertheless
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alain M.
Rating: 5 out of 5
following a purchase from 02/10/2021
good seller and very good tutorials
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Régis S.
Rating: 3 out of 5
following a purchase from 03/10/2021
Very easy to order and correct price. Customer service response to my email was a bit long: 24 hours Application instructions for the telephone film: not in accordance with the film, so there is a mark in the corner of the film (not good)
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Stephane B.
Rating: 5 out of 5
following a purchase from 24/09/2021
Perfect
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sivierou V.
Rating: 5 out of 5
following a purchase from 01/10/2021
Fast and serious good quality everything works impeccable thank you
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Eric B.
Rating: 5 out of 5
following a purchase from 29/09/2021
Product conforms to the description, delivery on time. I have ordered from SOSAV several times and have never been disappointed until now.
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Callamand B.
Rating: 5 out of 5
following a purchase from 29/09/2021
Fast delivery, product as described!
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Romain N.
Rating: 5 out of 5
following a purchase from 25/09/2021
I was very pleased with the service and the quality of the product.
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Yann N.
Rating: 5 out of 5
following a purchase from 01/10/2021
Top-notch after-sales service
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Alain V.
Rating: 5 out of 5
following a purchase from 12/09/2021
Very good site
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Franck G.
Rating: 5 out of 5
following a purchase from 20/09/2021
Listening to their customers
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Hervé B.
Rating: 5 out of 5
following a purchase from 30/09/2021
Perfect
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Gilbert F.
Rating: 5 out of 5
following a purchase from 26/08/2021
perfectly
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Jacqueline B.
Rating: 5 out of 5
following a purchase from 26/09/2021
Perfect! Fast and timely delivery. The packaging is very satisfactory.
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ali L.
Rating: 5 out of 5
following a purchase from 29/09/2021
Very good and serious site
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Anaïs P.
Rating: 5 out of 5
following a purchase from 30/09/2021
Very good, order received quickly
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Sylvie T.
Rating: 5 out of 5
following a purchase from 30/09/2021
Perfect
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Raphael L.
Rating: 5 out of 5
following a purchase from 04/08/2021
Perfect, product conforms, well packaged and fast delivery
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Serge B.
Rating: 5 out of 5
following a purchase from 24/09/2021
👍👍
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John-Henry M.
Rating: 3 out of 5
Very good after-sales service... Fortunately, there were many delays due to supply difficulties...
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Response from SOSAV
Salve,

Grazie per il vostro feedback.

Siamo sinceramente dispiaciuti per il ritardo nella consegna del suo ordine, che era totalmente fuori dal suo controllo.

Saremo felici di ascoltarvi se avete delle domande, quindi non esitate a scriverci.

Buona giornata.

Cordiali saluti,
Il team di SOSav.fr
F
Francois G.
Rating: 5 out of 5
following a purchase from 25/09/2021
Fast and efficient. And when you have a problem, there is no more with SOSAV. Products and tutorials really perfect. I recommend it for do-it-yourselfers...
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jean A.
Rating: 5 out of 5
following a purchase from 28/09/2021
Very fast and very professional, I recommend!
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Emmanuelle F.
Rating: 5 out of 5
following a purchase from 29/09/2021
Ordered as expected. Fast delivery
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Armand C.
Rating: 5 out of 5
following a purchase from 26/09/2021
Nickel
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Guillaume G.
Rating: 5 out of 5
following a purchase from 28/09/2021
The price was perfect, the delivery was fast and the product was in order.
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Thierry J.
Rating: 5 out of 5
following a purchase from 26/09/2021
Fast, clear, well packed package,
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RICHARD K.
Rating: 5 out of 5
following a purchase from 17/09/2021
Perfect!!!
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Charles D.
Rating: 5 out of 5
following a purchase from 27/09/2021
Ordering an ignition cable for Xbox one, functional product and seems original Xbox
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Pascal M.
Rating: 5 out of 5
following a purchase from 07/09/2021
Great! I received a sd card instead of the battery I ordered. The service department told me to keep it as compensation for the error, while waiting for the battery to arrive.
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M
Michel V.
Rating: 5 out of 5
following a purchase from 13/09/2021
Product conforms and service is fast.
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Jacques Q.
Rating: 5 out of 5
following a purchase from 11/07/2021
Very good
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Michel D.
Rating: 5 out of 5
following a purchase from 28/09/2021
Very good site and fast but I still have not ft the repair
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D
Denis L.
Rating: 5 out of 5
following a purchase from 28/09/2021
The SOSAV website explains clearly with videos and photos the actions to be taken when changing parts for IPHONE
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