Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.
I am not sure about the "original" version of the battery. Too bad
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Response from SOSAV
Hello,
Thank you for this feedback.
In this case, I invite you to make the contact request directly on the website to initiate the exchange procedure. Thank you.
Best regards, Pierre.
D
Denis G.
Rating: 3 out of 5
following a purchase from 27/12/2025
the delivery was delayed, but I received the right piece so everything is fine
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MICHEL T.
Rating: 3 out of 5
following a purchase from 28/10/2025
It's a shame that Colissimo is 4 days late
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Response from SOSAV
Hello,
Thank you for this feedback.
In this case, I invite you to make the contact request directly on the website to initiate the exchange procedure. Thank you.
Best regards, Pierre.
B
benjamin L.
Rating: 3 out of 5
following a purchase from 02/08/2025
Hello, the battery just failed. That's not much usage time...
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florent R.
Rating: 3 out of 5
following a purchase from 01/10/2025
Screen impeccable, but the battery adhesive / phone closure joint was missing
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gérard L.
Rating: 3 out of 5
following a purchase from 24/09/2025
I couldn't fix my phone despite 2 installations. However, I got answers to my questions from the website
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Gilles B.
Rating: 3 out of 5
following a purchase from 25/07/2025
The solvent does not work.
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eric F.
Rating: 3 out of 5
following a purchase from 31/07/2025
Moderately satisfied with the quality of the case and appearance too different from the original Apple. The battery is too low-end compared to the price; the same on other sites is easily two to three times cheaper.
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Mathieu B.
Rating: 3 out of 5
following a purchase from 23/06/2025
OLED screen supposedly of better quality than a basic screen on iPhone X, but when I compare it to one I bought from a competitor for half the price, the quality is largely equivalent... anyway, I expected better color rendering and clarity at this price... a bit disappointed with this purchase. Fast and careful shipping, nothing to complain about.
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THIERRY C.
Rating: 3 out of 5
following a purchase from 29/05/2025
The received part does not conform to the original one.
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Damien C.
Rating: 3 out of 5
following a purchase from 24/05/2025
Battery not recognized by my phone, yet displayed as OEM.
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Grégoire T.
Rating: 3 out of 5
following a purchase from 12/05/2025
Very responsive service but not flexible, impossible to modify an order.
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Vincent N.
Rating: 3 out of 5
following a purchase from 17/03/2025
Fast shipping. Careful packaging. Defective part: battery
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Youssouf S.
Rating: 3 out of 5
following a purchase from 21/02/2025
Well received the speaker for the iPhone 13.
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Daniel F.
Rating: 3 out of 5
following a purchase from 10/02/2025
Not very fast shipping, parts do not match the modern Mac 2010, and the Tork screwdriver offered with the purchase does not fit; I struggled to complete the installation.
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Nicolas B.
Rating: 3 out of 5
following a purchase from 03/02/2025
Scratched screen under the plastic protection. Invisible before installation, scratches discovered after reassembling the phone, when removing the protective film. What a shame.
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Walid B.
Rating: 3 out of 5
following a purchase from 22/01/2025
.
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Florent S.
Rating: 3 out of 5
following a purchase from 02/01/2025
After installing the new battery, the battery percentage display remained at 1% despite several unsuccessful recharging attempts. The phone shut down unexpectedly every 2 min. This lasted about half a day. After resetting the iPhone several times, the battery charge increased from 1 to 25%. It's been working ever since. Hopefully I won't have any unpleasant surprises in the future.
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ismael G.
Rating: 3 out of 5
following a purchase from 30/11/2024
it's a pity that the double faces for the battery are not included, so I don't know how I'm going to stick it on.
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Andre V.
Rating: 3 out of 5
following a purchase from 01/12/2024
Some items had an expiry date of 2020...
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Melanie S.
Rating: 3 out of 5
following a purchase from 25/11/2024
Despite sending the wrong screen, received the right one very quickly, too bad there was no glue with the screen.
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JeanClaude C.
Rating: 3 out of 5
following a purchase from 06/11/2024
Please note the danger of battery ignition if the battery is damaged, especially by using a metal tool.....
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Vincent D.
Rating: 3 out of 5
following a purchase from 22/10/2024
Remove the error code to recognize the battery, which is logical since the BMS of the old battery is recovered. The battery capacity is totally wrong! I've tried every trick in the book, and none of them work... As for charging, it looks OK, but we'll have to see over time.
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Valentin N.
Rating: 3 out of 5
following a purchase from 17/10/2024
Very satisfied with my purchase, despite the delivery which took 1 week instead of 48/72H.
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SERGE J.
Rating: 3 out of 5
following a purchase from 01/09/2024
The nylon tools in the repair kit are of poor quality. The battery isn't great either, compared with my old one, which I still have to change every day, and I'm not a regular phone user.........
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Mohamed C.
Rating: 3 out of 5
following a purchase from 28/07/2024
Medium quality
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Dominique G.
Rating: 3 out of 5
following a purchase from 24/07/2024
Perfect site, great tutorials, good price and fast delivery. I had a battery failure with my IPhone8, so I ordered everything I needed from them. Unfortunately, I received a gasket that was too big (not from an Iphone8), but I was able to change it after sending photos and an e-mail.
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Jean B.
Rating: 3 out of 5
following a purchase from 03/07/2024
It seems that the screen is flawed and clicks on its own at the bottom of the touchscreen, which is annoying.
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Jennifer R.
Rating: 3 out of 5
following a purchase from 26/06/2024
Product received defective and battery purchased to avoid error message. So I get the error message
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
F
fabrice V.
Rating: 3 out of 5
following a purchase from 10/06/2024
Package received on time, but disappointed with the disassembly kit, the glue was completely dry, impossible to use.
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BENEDICTE J.
Rating: 3 out of 5
following a purchase from 22/05/2024
Delivery ok but the tablecloths didn't fit properly on my iPhone. Impossible to connect the screen.
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arnaud C.
Rating: 3 out of 5
following a purchase from 14/05/2024
Notification of shipment on Tuesday, the post office actually picked it up on Saturday. For a battery that's supposed to ship in 24 hours, that's a lot of time. Please mention that you are only creating a shipping number, but that this does not mean that the parcel has been shipped.
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Myriam G.
Rating: 3 out of 5
following a purchase from 07/04/2024
VERY LONG DELIVERY TIMES
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you. All parts are guaranteed for 2 years.
Thank you very much.
Sincerely Pierre.
J
Julien L.
Rating: 3 out of 5
following a purchase from 15/04/2024
For an iPhone charging connector change, a screwdriver in the tool pack was faulty, and after reassembly, the external microphone for calling via apps/siri doesn't work properly. But efficient support service
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John W.
Rating: 3 out of 5
following a purchase from 06/04/2024
Hello, I'm a bit disappointed because one of the screwdrivers was damaged so I couldn't unscrew certain screws with it. It was a real pain.
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Response from SOSAV
Hello,
In this case I invite you to contact us directly on the site so that we can help you.
Thank you.
Best regards.
T
thomas G.
Rating: 3 out of 5
following a purchase from 26/03/2024
Good quality material, lack of description on the products such as the shells which already have the glue and I was missing the bag for ungluing a little long shipping time because without phone it complicated to be reached
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Gilles C.
Rating: 3 out of 5
following a purchase from 25/03/2024
The screw organizer is inconclusive, poorly laid out and not very intuitive! As a result, you get the wrong screw! Too bad
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Simon P.
Rating: 3 out of 5
following a purchase from 16/03/2024
Good, but the battery is not recognized by the iPhone... shame... otherwise perfect!
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Response from SOSAV
Hello,
Thank you for your opinion. This is indeed indicated in the product description.
Best regards.
E
etienne M.
Rating: 3 out of 5
following a purchase from 02/03/2024
The screen I ordered seems to be of good quality (assembled 4 days ago), unlike the tool kit, which is of poor quality, not to say mediocre. The heads of the three screwdrivers were already worn just from disassembly. I had to go to a repair shop to tighten the pentalobe or star screws. Unacceptable for a new kit. The video tutorial is of very good quality.
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Thomas D.
Rating: 3 out of 5
following a purchase from 26/02/2024
impeccable delivery. It's a pity that the equipment is a bit sloppy. Poor quality spatula (soft plastic), suction cup that doesn't suction. For the rest it's ok. good screwdriver etc.
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