Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 26 971 published reviews

Summary of reviews

Orders are consistently received quickly, often within just a few days, and products match their descriptions accurately, which enhances customer trust. The quality of parts is frequently highlighted, with many noting that components like screens and batteries perform exceptionally well, aligning with expectations set by the product descriptions. Customers appreciate the clear and helpful tutorial videos that accompany their purchases, making DIY repairs accessible and straightforward.

3 star reviews

Reset filters
A
anonymous A.
Rating: 3 out of 5
I did not receive a message telling me that the package had arrived.
Translated reviews
A
anonymous A.
Rating: 3 out of 5
Perfect delivery time. However, the internal speaker for Z5 Compact is of very poor quality. I will have to change my phone, the sound is too weak and very bad.
Translated reviews
A
anonymous A.
Rating: 3 out of 5
Good site although the delivery costs are high because equivalent to the price of the product purchased
Translated reviews
A
anonymous A.
Rating: 3 out of 5
The screen for iPhone 5 ordered was defective. Nothing serious because the support department was very responsive. On the other hand, I am not very satisfied with the exchange possibilities. Indeed, the refund does not seem to be an option and on the other hand, I am asked to pay a second time to accelerate the service. Even if this amount is reimbursed later, it bothers me... Why not simply offer a deposit without payment?
Translated reviews
A
anonymous A.
Rating: 3 out of 5
I'm very pleased with the quality of the product and the service. I'm very pleased with the quality of the product and the service.
Translated reviews
A
anonymous A.
Rating: 3 out of 5
Order/Receipt very long too long. The packaging is very secure and protects the material very well.
Translated reviews
A
anonymous A.
Rating: 3 out of 5
Very good tutorials. Many detachments for smartphone but shipping time not respected.
Translated reviews
A
anonymous A.
Rating: 3 out of 5
I ordered a screen in express on Monday, the same day it was shipped. Unfortunately the 2nd day it was stopped at chronopost because some documents were missing for the shipment. It's been 7 days since I ordered my screen and it's still stuck in France... I'm really disappointed and I would like to be reimbursed for the express shipping costs since they didn't keep their promise. If like me you order from Switzerland, don't be in a hurry...
Translated reviews
A
anonymous A.
Rating: 3 out of 5
The site is well done. The tutorials give an idea of how to change the parts, but are a little light on explanations. to perform the operation. fast delivery although I regret having paid a supplement because the package never left before 15h as promised. The products were very well packaged thank you for the little carambar found in the package that made me smile.
Translated reviews
A
anonymous A.
Rating: 3 out of 5
Delivery too long
Translated reviews
A
anonymous A.
Rating: 3 out of 5
3 stars because I finally received my order, but more than a month to ship it! I'm very happy with the service, but they couldn't give me any information about the delivery time... so I had to wait without any information. A little commercial gesture would have been the least I could do.....
Translated reviews
A
anonymous A.
Rating: 3 out of 5
Quality items but prices are a bit high.
Translated reviews
A
anonymous A.
Rating: 3 out of 5
I am not sure if the products are tested due to my experience with my last purchase.
Translated reviews
A
anonymous A.
Rating: 3 out of 5
I've got the lcd with what I need to do because I don't have the use of the touchscreen
Translated reviews
A
anonymous A.
Rating: 3 out of 5
Sticker to be ordered separately I thought it would be included with the battery
Translated reviews
A
anonymous A.
Rating: 3 out of 5
Does not always offer the right part for the phone model, money lost
Translated reviews
A
anonymous A.
Rating: 3 out of 5
My experience is mixed...
Translated reviews
A
anonymous A.
Rating: 3 out of 5
all is not available too bad
Translated reviews
A
anonymous A.
Rating: 3 out of 5
1 month after ordering and my payment no product received (I ordered 2) nor any information. Following my request I was offered to send 1 of 2 products as the other was not available and I had to receive a voucher to re-purchase the missing product and to cover shipping costs. In the end I received both products in the same package except that one (not the one that was identified as not available) was OCCASION (it had 3 screws " stuck" to the speaker and traces of use - dirt) and not new. Following my second intervention (fortunately I took the pictures before unpacking the product) I received (I hope) the new product. Since then I have found another site that is less expensive and I hope more professional so I will go to the competition for my next purchase.
Translated reviews
A
anonymous A.
Rating: 3 out of 5
the kit is well designed, but I looked at the tutorial of another site to carry out the handling because that of sosav is not always comprehensible. And some delicate points were not indicated, like the fact that it is necessary to take off the old glass on the middle and not only on the sides; that it is necessary to clean the residues of adhesive with solvent.
Translated reviews
A
anonymous A.
Rating: 3 out of 5
Nothing to say
Translated reviews
A
anonymous A.
Rating: 3 out of 5
All in all, it's correct, video made available for help! The only problem is the quality of the products.
Translated reviews
A
anonymous A.
Rating: 3 out of 5
careful trader
Translated reviews
A
anonymous A.
Rating: 3 out of 5
I can't put more than 3 stars because I ordered my battery at the beginning of September and it was clearly stated that my order was out of stock for about 10 days! But I only received it on 18/10/2017 it really took too long. I am sure that SOSAV is not completely responsible but still they are the ones who choose their suppliers! I'm very pleased with the quality of the battery and its packaging.
Translated reviews
A
anonymous A.
Rating: 3 out of 5
The delivery man didn't come to my house and just left a message "recipient absent" while I waited for him. I'm not sure what to expect from SOSAV itself, but change your delivery service provider!
Translated reviews
A
anonymous A.
Rating: 3 out of 5
The site is correct, but it is a shame that some products are out of stock with several weeks before restocking.
Translated reviews
A
anonymous A.
Rating: 3 out of 5
The set could have been perfect but one of the screwdrivers arrived damaged (too bad it's the one I was supposed to use the most) and the suction cup that was supposed to be new was already more than worn out. The principle of the tutorials with the spare parts is well detailed and very useful.
Translated reviews
A
anonymous A.
Rating: 3 out of 5
Nice site to use
Translated reviews
A
anonymous A.
Rating: 3 out of 5
Good site, cheap parts and fast delivery
Translated reviews
A
anonymous A.
Rating: 3 out of 5
Delivery impeccable, material delivered shameful!
Translated reviews
A
anonymous A.
Rating: 3 out of 5
Fast shipping, functional product. I thought I was buying a COMPLETE PS3 player, as described in the article and as the picture suggests, but some components were not present in the product sold. I was able to retrieve these components from the old player, which allowed me to fix my problem, but I wish I had known what I was buying BEFORE I received it.
Translated reviews
A
anonymous A.
Rating: 3 out of 5
Lacked professionalism.
Translated reviews
A
anonymous A.
Rating: 3 out of 5
I have to say that I'm very pleased with the service and the quality of the product, and I'm very pleased with the quality of the product. The package was as expected.
Translated reviews
A
anonymous A.
Rating: 3 out of 5
Very good except for the delivery which must arrive /48h paying more than 10 and which is delivered 5 days later.
Translated reviews
A
anonymous A.
Rating: 3 out of 5
Order well packaged
Translated reviews
A
anonymous A.
Rating: 3 out of 5
Computer bug after validation and payment of the order. Fortunately, we sent an email that was processed very quickly and your team has regularized the incident with commercial gesture. Moreover, your tutorial does not mention how to remove the front camera from the screen.
Translated reviews
A
anonymous A.
Rating: 3 out of 5
A little more than 2 weeks of waiting... Too bad
Translated reviews
A
anonymous A.
Rating: 3 out of 5
mitigé
Translated reviews
A
anonymous A.
Rating: 3 out of 5
Many connection problems
Translated reviews
A
anonymous A.
Rating: 3 out of 5
generally good
Translated reviews