Customer reviews of SOSAV

First order placed on 18/07 and debited the same day but never received! 15 days after refund, then second order for the same items but not ten percent off the first order and received it the following week!

I'm very pleased with the service and the quality of the product. I'm very pleased with the service and the quality of the product.

I received the wrong product. I received a full screen 5c instead.

For the screen, beautiful aspect, but the touch does not react as well as the original, the color rendering is correct, to see in the duration... For the battery apparently no concern to see the longevity ....

Hello, I tried to call you by leaving a message, but no call back...

I managed to modify it but had some surprises

delivery a little slow

Shipping costs 5euros, for a piece that is 5grams. An envelope costs less. But fast service.

The site is well done but I was tricked I had not seen that the product was not in stock My request for change of delivery address was not taken into account I waited 3 weeks before having the product

Order quickly taken into account and quickly delivered

screen quality far below the original

misleading the shipping costs are not free as advertised

Well

Asez bien

Good material, the screen works, delivery time too long for the material in restocking.

A good value for money, but an after-sales service that is not attentive enough. No telephone, so it is not always easy to be understood in writing, so in some cases I prefer to exchange by phone to better understand a problem. I really had a hard time making myself understood during an email exchange with a customer service representative. Just to make him understand that I was missing a USB cable for iPhone.

Well designed site with detailed tutorials

I'm sorry that in the description of the sale it is not marked that it's a reconditioned battery, but it should be specified.

I wanted to change the blootooth and wifi antenna and I can't get any network at all now. by following the DEG guide

Well

Improve and reduce shipping costs

Quality parts but lack of availability

Price discrepancy on the mobile version of the website. Shipping costs are quite high.

first purchase, and broke down after 2 days of use

Lack of communication on the short of reapro after order

Well, rather disappointed because for a 1st purchase, it missed an element of the ordered article. Ticket in progress. If I could have the item by Saturday, then I would definitely give a positive review!

Bon site

Easy navigation, accessible products.

I am satisfied with the service offered, the repair tutorial but the battery that was sent to me turned out to be totally empty! I hold it at your disposal for a possible verification....I was therefore unable to repair my device correctly.

I really wish I could have put 5 stars, fast delivery and a great alternative to buy back! But first the suction cup is unusable (and ultimately useless), and secondly I was sure you included the Torx screwdriver... But no! I had to open my Xperia Z1 like a brute, manage to unscrew 5 screws out of 9 by paying a kfc to the one who succeeded ^^, remove the battery and slide the new one like a viking. All glued back together with super glue! And the best part is that it works again! See if it will last longer... To be improved: I fear that the shop part is independent of the site but please, say precisely what we need to repair his smartphone! The best would be to sell the appropriate kit but is it too much to ask? (it is possible I understand) in any case everything is great but the improvement to be made is on the accompaniment of the customer from the tuto to the shop. Please! Thank you! Good evening! (nice surprise in the package)

Hello, My package was not very well packed and the box was very damaged. I hesitated to send it back. I have to say that I'm very happy with the way the package was packed and the way it looked. But it was close. Be careful with the packaging! On the other hand concerning the assembly. No problem. I followed the procedure. My phone is working perfectly again. Thank you

Delivery time too long...

First order placed, awaiting delivery.

Practical and ergonomic site Despite the high price

I placed my order on 08/12/2015 at 10H00. I received an email confirming that the preparation of my items are in progress. But the order should have been shipped the same day for any order before 15h Order reference BYUCZVJ0M. I have received an email confirming that my order is still being prepared and that it has been more than 24 hours since I placed my order, although the payment was received.

I bought the screen from you, at reception no adhesive stick, obliged to order elsewhere to repair.

No problem with the ordering process and the delivery time. The big problem is the quality of the product received: see comment on the content of the order below.

I received my order on time and the package was well protected. I am not satisfied with the products I received.

Moderately satisfied. Delays >48h, part does not allow a complete repair. First problem repaired, but another problem appears

One of the two batteries is not working