Customer reviews of SOSAV

Trust Attestation
9,3 /10
Overall rating: 9,3 out of 10
Based on 27 048 published reviews
5 21,1k 78% 4 4 196 16% 3 924 3% 2 330 1% 1 532 2%

Summary of reviews

SOSAV is praised for fast and reliable delivery, with many customers noting quick shipping, on-time arrival, and well-packaged, compliant parts that match descriptions. The store earns strong appreciation for clear, helpful repair instructions and tutorials, enabling users to successfully fix devices like phones and game controllers at reduced costs. Customers repeatedly highlight the quality of parts and the effectiveness of the repairs, from batteries to screens, with many mentioning easy installation and lasting performance. The overall experience is described as professional and trustworthy, with repeat orders and high willingness to recommend SOSAV.

Reviews 4 and 5 stars

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G
Gaëtan W.
Rating: 4 out of 5
following a purchase from 10/10/2021
Fast and in accordance with the request. The company has just gained a new regular customer
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H
Hélène C.
Rating: 5 out of 5
following a purchase from 09/10/2021
Product conforms, delivery on time. No surprises
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J
Jocelyne G.
Rating: 5 out of 5
following a purchase from 11/10/2021
Correct price and fast delivery
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Jeannine M.
Rating: 5 out of 5
following a purchase from 10/10/2021
Product conforms and efficient shipping
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P
Poyeau R.
Rating: 5 out of 5
following a purchase from 03/10/2021
Very good
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Ludovic D.
Rating: 4 out of 5
following a purchase from 10/10/2021
I didn't order the right blu-ray player, is it possible to exchange it
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Emmanuel M.
Rating: 5 out of 5
following a purchase from 10/10/2021
IMPECCABLE
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A
Alain V.
Rating: 5 out of 5
following a purchase from 10/10/2021
perfect
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F
Florent S.
Rating: 5 out of 5
following a purchase from 09/10/2021
Second order for a screen, very satisfied, very complete, ditto for the tutorials. Maybe a little effort on the price and it's perfect
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Alain L.
Rating: 5 out of 5
following a purchase from 08/10/2021
Speed, efficiency
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Nancy H.
Rating: 5 out of 5
following a purchase from 08/10/2021
Received quickly, good quality stickers
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M
Maxime D.
Rating: 5 out of 5
following a purchase from 07/10/2021
The item arrived fairly well packaged, but it lacks some foam or bubble wrap to protect it.
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Jean Louis C.
Rating: 4 out of 5
following a purchase from 07/10/2021
Products received on time and in accordance with my order very good
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Mathieu D.
Rating: 5 out of 5
following a purchase from 07/10/2021
Serious, fast, I recommend SOSAV.
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Thomas C.
Rating: 5 out of 5
following a purchase from 07/10/2021
Very good material 👍
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Ludovic F.
Rating: 5 out of 5
following a purchase from 08/10/2021
Perfect!
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L
Loïc B.
Rating: 5 out of 5
following a purchase from 20/09/2021
Very professional, fast and efficient! Took care of a battery failure well after the legal warranty expired. I highly recommend!
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Sebastien S.
Rating: 5 out of 5
following a purchase from 07/10/2021
Corresponds to my expectations well done videos. Only improvement in my opinion, you propose 3 screens for a same reference of phone but it would be necessary to quantify the differences to buy its spare part in full knowledge of the facts.
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M
Morgane D.
Rating: 5 out of 5
following a purchase from 07/10/2021
Fast and therefore efficient. Ordered a small part, received it well packaged.
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Jonathan R.
Rating: 4 out of 5
following a purchase from 28/09/2021
I am very pleased with the service I received from SOSAV. I recommend it!
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Rudy D.
Rating: 5 out of 5
following a purchase from 06/10/2021
Very well informed and with courtesy which is becoming more and more rare
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Karin Z.
Rating: 5 out of 5
following a purchase from 07/10/2021
At the top thank you very much
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Sergio P.
Rating: 4 out of 5
following a purchase from 06/10/2021
The problem was in the transition from French to Italian post. The assistance of SOSAV and the second delivery to Paris was excellent
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Charly B.
Rating: 5 out of 5
following a purchase from 06/10/2021
Efficient and what speed 🤩
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Stéphanie D.
Rating: 5 out of 5
following a purchase from 05/10/2021
Customer service response within a day, shipping within 2 days. Perfect for now. I haven't used the replacement screen I bought yet but everything seems fine.
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G
Guillaume G.
Rating: 4 out of 5
following a purchase from 05/10/2021
RAS I recommend
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Pierre-Jean M.
Rating: 5 out of 5
following a purchase from 01/10/2021
CLEAR.
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F
Florian B.
Rating: 5 out of 5
following a purchase from 06/10/2021
Fast delivery, conforms to the part ordered, no worries
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Pascal G.
Rating: 5 out of 5
following a purchase from 05/10/2021
Very well packaged package
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Antoine D.
Rating: 5 out of 5
following a purchase from 05/10/2021
fast delivery. perfect
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Leo K.
Rating: 5 out of 5
following a purchase from 02/10/2021
Nickel sends serious original part you are very professional I thank you.
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F
Franck J.
Rating: 5 out of 5
following a purchase from 03/10/2021
perfect screen replacement: I bought additional equipment not mentioned in the video guide, such as the battery spatula and anti-static bracelet; the tools and video sosav are suitable, thank you very much!
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M
Marie V.
Rating: 5 out of 5
following a purchase from 05/10/2021
My IPhone has a second life with this new battery. Works great. Thanks 👍
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Alain D.
Rating: 5 out of 5
following a purchase from 08/09/2021
As usual satisfied with SOSAV
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G
Guillaume C.
Rating: 5 out of 5
following a purchase from 04/10/2021
No problem, as usual. Great service, great after sales service.
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Jean Bernard L.
Rating: 5 out of 5
following a purchase from 04/10/2021
Nothing to say, perfect and fast.
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Philippe C.
Rating: 4 out of 5
following a purchase from 04/10/2021
Very good
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Olivier A.
Rating: 5 out of 5
following a purchase from 03/10/2021
Fast and efficient, compliant
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C
Christophe F.
Rating: 5 out of 5
following a purchase from 28/09/2021
Well received and conforms
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J
Jocelyne L.
Rating: 4 out of 5
following a purchase from 04/10/2021
envelope badly weighed, 5.34€ of tax to be paid at the post office
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